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Share Your Validation Logic Recipe and be Featured in the Next Cookbook! One of the most common requests we've heard from customers over the past few months is simple: I want a list of real-world Validation Logic examples. While we did share a few in the event, Mastering Business Rules & Validation Logic in Workfront, we recognize that you want even more - more examples from your peers. So, we're excited to bring that idea to life with an upcoming Customer Validation Logic Cookbook, but…Whether you've built a simple rule that prevents bad data entry or a sophisticated workflow safeguard, your example could help inspire other Workfront customers and spark new ideas across the community. Not sure what Validation Logic is? Validation Logic is basically a smart rule on a custom field that checks the value entered to ensure it matches the defined criteria OR displays a custom error message. Learn more in this Experience League article.Examples include:Allowing only the Project Owner to
Welcome to the July edition of the Workfront Wire! This is your new monthly roundup built for Workfront customers. Think of this as your one-stop-shop for the latest news, updates, events, and everything happening across the Workfront world. Each month, we’ll bring you what’s new, what’s next, and what you should know to get the most out of Workfront, without having to dig for it. Let’s get into it, and we’ll see you again next month for the next edition of the Wire. Upcoming Release: Adobe Workfront Third Quarter Release The Adobe Workfront Third Quarter Release (quarterly) is scheduled to be available on Thursday, July 16 so now is the perfect time to review the Release Notes to see what's coming, what's changing, and what's potentially being deprecated. And be sure to register for the release webinar with the Product Management team on Thursday, July 9 at 8:00 AM PT, to see the latest enhancements in action, get a real-time look at key changes, and ask your questions directly
This post is for informational purposes only. It is not legal advice and does not warrant your compliance. The Adobe Marketo Engage product capabilities described in this help article, configured and operated appropriately, support a compliant implementation. Each user is responsible for determining and complying with its obligations under applicable law.OverviewOn April 14, 2026, France’s data protection authority (CNIL) published a recommendation on the use of open tracking pixels in emails. The guidance clarifies when consent is required and highlights the importance of proper consent practices for email pixel tracking. This policy impacts any entity sending emails to subscribers based in France.CNIL provided a three-month period from the date of the recommendation for companies to inform their email recipients of the presence of the tracking pixels, their purpose, and the recipients’ right to opt-out. During this transition period, Marketo Engage users are expected to notify their
I spoke at the Adobe Summit Experience League Theater AMA series a few weeks ago. For anyone who missed it - or who's been wrestling with the same adoption challenges I keep seeing - here's what I covered. The Adoption CeilingMost Adobe Analytics and CJA implementations eventually hit the same wall. Power users are thriving. Everyone else is frustrated. They don't understand what the dimensions mean, or why some of them have no data. They've stopped trusting the numbers. And whenever they need something, they file a ticket with IT - where it joins a queue.CJA makes this worse before it makes it better. More data sources means more dimensions spanning multiple departments, and most people have no map for any of it. The Lighthouse FrameworkAt Accrease, we've built an approach around this called the Lighthouse Framework. The idea is simple: instead of routing everything to IT, every business unit gets one trusted point of guidance - a 'lighthouse' - who sits in their team, understands the
Hey AJO community! We've just released an updated version of the Image to HTML converter feature, delivering improved accuracy in HTML generation through the use of higher-tier LLM models!This enhancement improves upon the existing feature that enables marketing teams to convert static image-based email designs (JPEG or PNG) into fully modular, editable HTML templates ready for deployment in the Email Designer, without requiring developer involvement. The updated model improves the precision and reliability of the generated HTML output, reducing post-generation corrections and supporting more consistent production workflows.If you're running email through Journey Optimizer and haven't tried this yet, check out the documentation to learn more! Documentation: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/content-templates/image-to-html
The Project Falco beta program grants you exclusive access to an updated version of Adobe Journey Optimizer B2B Edition that is specifically designed to supercharge your Marketo Engage instance (no purchase required).Program highlights• Agentic Program & Journey Creation: Design and optimize omni-channel lead journeys inseconds leveraging your existing programs, campaigns, and channels inside Marketo Engage.• Agentic Audience Segmentation: Prompt the audience agent to automatically discover andcreate audience segments using Marketo Engage data.• AI-powered Decisioning: Achieve next-gen personalization through AI-powered Next-bestJourney and Journey Path decisioning.• Omni-channel Orchestration: Connect and activate inbound and outbound channels togetherfrom a single journey canvas, expanding to web and paid channels.• Agentic BDR Experience: Allow your BDR teams to automate outbound sequences using theAccount Qualification Agent together with integrated marketing data.What you getE
As a Principal Product Manager on Adobe’s Digital Employee Experience team, I focus on understanding and meeting enterprise content needs across Adobe—using Adobe products to do it. My team runs and operates our internal Content Hub, and we truly drink our own champagne by acting as Customer Zero. In a previous post, I shared how we create Branded Experiences with Experience Manager Content Hub and AEM Sites. In this post, I share how we utilized an early access, UI Extensibility feature in Content Hub to enable assets that have restricted licenses, to be requested--thus expanding potential opportunities for asset reuse, which reduces costs and makes better use of our original content creation. Key Concepts Digital Rights Management: see this DRM post for a great overview of what’s new in DRM UI Extensibility: Content Hub supports UI extensibility (currently in Limited Availability), which enables the addition of custom UI components to the Content Hub UI for specific workflows and bu
Opens and clicks have long been considered the gold standard for measuring email performance, thanks to their simplicity and broad accessibility. But in recent years, the gap between these metrics and real human behavior has grown rapidly. Today, relying on basic metrics like opens and clicks can be misleading. Why? Because they track technical signals, not real human behavior. Why Email Metrics Often Don’t Reflect Real Human Behavior Here’s the reality: Opens are recorded when a tracking pixel loads, and clicks register when a link is requested. Neither proves that someone actually read your email, paid attention, or intended to engage. Factor in modern email bots, security scanners, and privacy tools, and what looks like an “engaged” audience can be a mix of real humans and automated systems. As marketers, it’s crucial to grasp not just how this skews standard email engagement metrics, but also the ripple effects it can have on revenue and the sales funnel: Compromised A/B Test Resu
Are you passionate about AEM and eager to share your expertise with the community? The Adobe Champion Program recognizes our most knowledgeable and passionate practitioners—those who help drive product adoption by: Sharing technical expertise, best practices, and strategies with the broader customer community. Collaborating with Adobe teams through product feedback, beta testing, and roadmap discussions Each year, 40 AEM Champions are selected through a rigorous application and review process. Will you be amongst the 2026-2027 class? Join our live webinar to learn more about the program, benefits, selection process, and how to make our application stand out. Whether you're a seasoned expert practitioner or an aspiring leader in the AEM space, this is your opportunity to unlock the Adobe Champion advantage. Date: Thursday, May 14, 2026 Time: 9am PT | 12pm ET | 6pm CET Register here: https://engage.adobe.com/adobe-dx-unlock-champion-advantage.html?trackingid=4SC98SFY&m
🌤️ [Virtual] Monday, May 4 @ 11am CST: "The End of Manual Metadata: AI-Powered Authoring in AEM" with AEM – Southwest U.S. Chapter🌤️ [In-Person] Wednesday, May 13 @ 4pm BST: "Unlocking AI in AEM: Agentic AI and MCP in Practice" with AEM – London Chapter🌤️ [Virtual] Thursday, May 14 @ 10:30am EST: "AEM AI 2026: Reimagining Experiences for Humans & Agents" with AEM – Women In Tech Chapter🌤️ [Virtual] Friday, May 15 @ 5pm IST: “The Agentic AEM: Unlocking MCP for Modern Experience Management" with AEM – India Chapter🌤️ [Virtual] Friday, May 15 @ 12pm EST: “2026 AEM Summit Insights & Networking" with AEM – DMV area Chapter🌤️ [Virtual] Tuesday, May 19 @ 11am EST: “AEM Champion Application Office Hours” with AEM – Champion Office Hours🌤️ [Virtual] Thursday, May 28 @ 9am PST: “AEM Bay Area Kick-off: Summit Debrief & AEM Agents Round-Table” with AEM - Bay Area Chapter🌤️ [Virtual] Friday, May 29 @ 5pm IST: “From AEM to AI Answers: Brand Visibility with Adobe LLM Opti
Sharing your experience on Gartner Peer Insights helps peers make more informed decisions.Take 10 minutes to complete an Adobe Marketo review on Gartner Peer Insights.👉 Submit your review here: https://gtnr.io/KP4I5JMZ7 👈Important details to keep in mind:Reviews are anonymous. Only your role, industry, and organization size are displayed. Updated reviews are welcome. If you submitted a review in the past and have new insights to share, login, update your review, and submit. Gartner will assess and may publish quality updates. Personal emails aren’t accepted by Gartner. Log in using your business email or LinkedIn. Be thorough in your answers.
Join us Online! Monday, Apr 2011:15 AM - 11:30 AM PDT(2:15 PM - 2:30 PM EDT) Customers don’t move in straight lines, and as a brand, the experiences you deliver can’t either.Despite having more data than ever, many brands still struggle to deliver relevant, timely engagement in the moments that matter most. Journeys are fragmented. Signals go unnoticed. Personalization arrives too late. Customers feel the disconnect immediately.In this Adobe Summit online session, Unlocking Customer Experience at Scale with Adobe Real‑Time CDP, we explore what it truly takes to move from fragmented execution to real‑time, connected customer engagement.Join Adobe Real-Time CDP and Air Canada as we break down:Why modern customer journeys demand real‑time decisioning and activation What a Customer Data Platform needs to do to power relevant engagement at scale How Air Canada is turning traveler signals into meaningful experiences across channels Why governance, privacy, and trust must be built into person
This Experience League thread includes a list of helpful Adobe Analytics, Customer Journey Analytics, and Adobe Content Analytics resources, across documentation, YouTube, Experience League, custom Express pages, and more. We will continue to update this page as more content is created. Enjoy! Customer Journey Analytics (CJA)Resource Description Enablement adobe.ly/aacja What is Customer Journey Analytics (CJA) adobe.ly/cjalinkedin CJA LinkedIn learning course https://www.youtube.com/playlist?list=PL2tCx83mn7GtE1y3EpACISH3Jy-qOj6Ut CJA YouTube playlist https://experienceleague.adobe.com/en/browse/customer-journey-analytics CJA Experience League documentation & video tutorials https://experienceleague.adobe.com/en/docs/customer-journey-analytics-learn/tutorials/cja-basics/new-terms-and-concepts-in-cja New Terms and Concepts in CJA https://experienceleague.adobe.com/en/docs/analytics-platform/using/stitching/overview Identity Stitching Options in CJA h
Adobe recently announced Sub-Hit analysis for Adobe Analytics. However, this feature will be limited to the Products variable, according to the documentation.Since many customers are using List Vars and List Props, support for Sub-Hit analysis for these dimension types is needed. Please extend this feature to those dimension types.
I’m trying to figure out the best way to report on the counts of selections made on a multi-select field for projects. There is currently a calculated field on the project form to capture choices, but that created entries on the report like “Choice 1, Choice 2”, “Choice 1, Choice 3, Choice 4” etc. Stakeholders are asking to segment them out individually. It sounds like I might have to make individual calculated fields for each of the 15 choices on the multi-select field. Am I on the right path to try and capture this data?
Hi All,For batch ingestion via Source Connector, we have been using field descriptors for hashed email and phone identities. We are now evaluating a move to identityMap approach.One thing we want to confirm before migrating — when a user's email or phone updates in a new batch, does AEP automatically remove the old identity node from the graph?Or does the old node persist and require manual cleanup? Curious if anyone has observed this behavior in production.
Hi We are not allowed to store the password in plain text on our instances under the following path:crx-quickstart/install/org.apache.felix.webconsole.internal.servlet.OsgiManager.cfg.json.We attempted to encrypt the password using /system/console/crypto and replaced the paintext value in the configuration with the new encrypted one. However, AEM does not appear to decrypt this value at startup and authenication falls back to the default admin/admin credentials. Is there a supported way to securerly store the Web Console credentials for this boot-time configuration without using plaintext? If not, what is Adobe’s recommended approach for environments where plaintest passwords are prohibited?Thanks!
Hello, I’m working through the Adobe Analytics Workspace certification training and noticed what may be an issue in one of the Fallout tutorial videos. The same wording appears in the video and in the transcript, so I wanted to check whether I’m interpreting it correctly or if the tutorial may need an update.“The blue portion of the bar shows the percentage of visitors who fell through and performed the next action, whereas the gray section of the bar shows the percentage of the visitors who did not. And this is all against the total of visitors who arrived at the first touchpoint.”My understanding is that the gray portion is against the previous step. That is what works out mathematically. Can someone confirm whether this is an error in the tutorial, or if I’m missing something in how Fallout is being explained?Thanks.
There should be a setting in the new launch to be able to track s.products without going to the custom code to build the product string.Kind of like how the old GTM had a checkbox to enable e-commerce tracking and it would just read the dataLayer Enhanced Ecommerce (UA) Developer Guide | Google Tag Manager for Web Tracking | Google Developers
Hi, on load of the default page Orders, image beacon is firing as usual. However when user clicks on Pending Orders, Delivered Orders, Pricing Management, Notification Settings to view those pages, we are getting below error message “dataLatyer.getState() is not a function”. May be internal pages are single page applications. Need your help to fix this error.
We're running into a reporting challenge in Workfront and I'm curious how others are handling it.Currently, many of our reports are project/campaign-based and rely on the campaign (project) reaching a Closed/Complete status. The issue is that most of the work is actually completed in the month prior, but the reporting doesn't reflect it until the campaign is closed.For example, a campaign may have the majority of its tasks completed in June, but if the project isn't closed until July, all of the reporting appears in July. This creates a lag and doesn't accurately represent the team's monthly output.How are others addressing this?Are you reporting on completed tasks rather than project completion? Do you use hour reports or task reports for monthly operational reporting? Do you report on open/in-progress campaigns to capture work activity before project closure? Have you implemented any custom fields or reporting strategies to better align work completed with the appropriate reporting p
My question is:Does authenticatedState have any real-world impact when data is ingested via batch Source Connector?Or is it only meaningful for WebSDK / Mobile SDK scenarios where events are received in real time via Edge Network?
Join Chris Perez, Sr. Director of Digital Marketing, and Amanda Letbetter, Director of Operations, Marketing Services at McKesson Corporate Affairs, where they share how they tackled the challenge of scaling work distribution and project management across a high-volume, multi-brand environment. Starting from a highly manual process, where project managers were juggling dashboards, Outlook calendars, and spreadsheets to assign work, they launched a Workfront Fusion automation scenario that now handles intake routing, project scoring, resource assignment, and template selection automatically. The result? So much time saved, allowing their teams to reclaim time to focus on higher-value strategic and collaborative work. If you weren’t able to attend live, or want to revisit any part of the session, you can access the resources below: Intro Slide Deck PDF with Fusion Resources page McKesson Slides Webinar Recording Thank you for being part of the community and be sure to register for mo
Hi all,During Adobe Summit I saw a demo of the Journey Canvas in Adobe Analytics, and I noticed in the release notes that general availability was announced on June 5. However, I still don’t see the Journey Canvas available in my Adobe Analytics environment, even after checking regularly. I’m trying to understand whether this is expected or if something is missing on my side:Is the rollout still happening gradually?Do others already have access?Or does this feature need to be enabled somewhere (e.g. report suite settings, permissions, etc.)?If anyone has insights on availability, rollout timing, or required configuration, I’d really appreciate it.Regards,Arjanhttps://experienceleague.adobe.com/en/docs/analytics/release-notes/latesthttps://experienceleague.adobe.com/en/docs/analytics/analyze/analysis-workspace/visualizations/journey-canvas/journey-canvas
We currently have 3 report suites in Analytics which we have set up the Analytics Data Connector to pull those into AEP so they can be used in CJA. 2 of the 3 report suites have migrated from legacy Launch to SDK and are now being captured in our AEP SDK dataset. I am thinking to remove the 2 ADC datasets from CJA and replace them with the AEP SDK dataset but I’m conscious the AEP SDK dataset will be real-time and the ADC dataset will continue to be batch. What are the considerations we should be aware of when looking at reporting data that is partially real-time and partially batch?
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