Adobe Workfront

Does anyone happen to know exactly how monthly user availability is calculated in Planner? I’m working on a utilization project with WF data pulled via API call.  Three different schedules are in play for my user group--US, UK, and Malaysia.  I’ve taken schedule weekdays, schedule holidays, and individual user PTO into account to calculate availability.  When looking at monthly totals, my calculations for US and UK users match what’s shown in Planner.  However, the totals for users in Malaysia are slightly off. For example, here’s the November 2025 availability in Planner for one of users in Malaysia.  The Malaysia schedule had no holiday exceptions that month, and this user had no PTO.  November had 20 weekdays, so with a schedule of M-F 9-5, the available hours for the month should be 160, not 164:  If I switch the planner view from Month to Week, all the weeks in November (either fully in November or partially) correctly show an availability of 40.  I’m guessing differing time zones

I accidently made a field Primary in the Planning but now cannot delete or modify.  How do you unfreeze this primary field in Planning?

Hello,I had a few examples pop up in the last few days. Some of my users access was deactivated by the system. In all cases, these are active users using Workfront daily.Has anyone encountered this before or at least in the last week?Thanks in advance!John

Hi Smart Brains, I am trying to solve a validation problem here. On the typehead field for choosing campaigns, I want to add a validation to select campaign only created using a particular template. Else I would like to display a message saying this is not the correct type of campaign. Any hints how does that work? Thanks,Nisha

Our migration experience has been challenging to say the least. Our assigned techs have tried their best to get everyone on the same page but we’ve had gaps in getting back to us over the past few months. We recently were told all users of the cloud have to backup their data before we migrate. We asked for directions to send out to our users and Adobe does not have any we are told. Support keeps kicking us back to our techs for the answer and our techs tells us to contact support...you get the idea. We’re 11 business days until Adobe will ‘force migrate’ us regardless if we’re ready. Any idea what happens when that happens? Trying to be positive but we’re on a three day streak of non-response to questions. I want to provide our almost 7K end users the best heads up on what is needed to be done in advance. Christina

Has anyone figured out a way to exclude holidays in calculated fields in an efficient way?Our use case is we have 8 calculated fields and need the ability to not pull in the business holidays. Our back up solution is to create another set of fields where a user can do manual override dates but this adds additional work, additional fields we need pull into reports and adds more clutter to the form so wanted to gut check if there were any workarounds.Thank you!

Our users are reporting broken functionality inside Workfront’s ProofHQ tools. It also appears the UI has changed slightly, so we suspect there may have been some sort of recent release? I couldn’t find anything conclusive in the release log.  Please see screenshot below for a detailed report, but essentially the text selection tools are no longer populating text, line breaks aren’t being respected, and the “edit” button erases all content. We’ve also had users unable to save copy/pasted text.  Insights are much appreciated. Thanks!   

Hello :)I'm trying to find this object in layout templates to turn it off - approvals tab in documents. I was able to find and hide the approvals tab in all other objects but can't find this one. I can't find document in this list to edit the side panel the way I did for the others. What am I missing? 

Can a validation rule be setup that only allows users from a particular group to access a form field?  I’m trying something along these lines but I can’t get the syntax correct.IF($$USER.groupIDs="69fcf9d70002183a0944fbb90b78a5ab", "Only members of the LP Approval group can edit this field.")Any help would be appreciated.ThanksFrank

Thanks to everyone who joined today’s workshop on Mastering Business Rules and Validation Logic in Adobe Workfront! The session was led by Adobe Workfront’s Tina Craig, Principal Business Consultant, Content Supply Chain, who shared several examples and best practices for using these new features to help with governance (and reduce the redundant reminders from admins)! Workshop Summary:Validation logic prevents form submission when criteria are met; business rules prevent object creation, deletion, and editing across system. Validation logic uses if-then statements on custom form fields; business rules are configured in the Setup area with broader scope (only available to customers on the Workflow Ultimate package). Practical examples like special character restrictions, character limits, date constraints, SLA enforcement, and multi-option selections were demo’ed.  Remember! Always test in Sandbox before production deployment to prevent workflow disruption. If you weren’t able to join

The future of enterprise work management is evolving and we’re excited to launch a new virtual event series focused on the latest Advanced Enterprise Operations (AEO) capabilities in Adobe Workfront.Throughout 2026, this series will explore upcoming enhancements and powerful new functionality designed to help organizations scale operations, improve governance, streamline planning, and drive greater business value across teams.We’ll use this post as the central hub for:Registration links for upcoming sessions Event recordings and replays Related resources and documentationEach session will feature product experts sharing demonstrations, best practices, use cases, and guidance to help you better understand and prepare for these capabilities. Upcoming sessions and topics include:May 18th, 8am PT: Driving Value: Introducing Advanced Enterprise Operations Capabilities in Workfront June 2026: Capture Smarter, Scale Globally: Custom Forms & Localization in Workfront July 2026: The Full Pi

Hello, I know i can bring this in a task report, but Is there anyway I can bring in lastnote: note text in a note report?

Hi, Looking for some ideas and support here -  I am the admin for a financial services company, we have lots of regulations. We received a request that we now need to have our approvers “certify” that they checked the asset in the proof for x, y, z. My initial thought is to add a custom form to the document but this would be brand new behavior for our approvers to fill out and don’t love this. We also had someone bring up adding a comment, I also don’t love this because it is manual and think that we will be chasing down approvers to add this (also will mess up my automated workflows). Has anyone ever experienced this or has any idea? TYIA

Hello!I need to write a report that captures how many total active jobs there were in any given month of a year. My main problem is our active status’ are custom fields and WF doesn’t seem to want to work with those.How do I get this report?ThanksJustin

Buried in the extremely large feature release last month, were a number of layout template enhancements which I wanted to call out for those of you who might have missed it. The LT enhancements are applicable to all contracts as far as I can tell. https://video.tv.adobe.com/v/3483245/Please watch the recording if you’re interested in the new LT functionality below.-- Determine the options that appear in the More menu (proj, task, issue, portfolio, program)-- Determine toolbar options (e.g. you can hide everything except Create Project from Template)-- Customize header fields to include custom fields. (the 5 field limit remains unchanged)-- Customize left nav bars for groups, teams, users, templates Tagging in ​@user01245 for the 4th bullet point -- this might fix your issue more efficiently if you lock your casual requesters out of this section on their details page.

We’ve sporadically encountered this issue over the past four years, and no one has been able to resolve it. When a request comes in, we respond with an update or comment in the request, tagging the requestor. The requester responds to our comment, but the reply does not appear in the thread within the request; instead, it shows up in their own Profile ‘Updates’ area. No other users are tagged in these updates. We have no idea how these updates are reaching the user’s profile. Has anyone else experienced this? We only discover this when we check in with a customer after not hearing from them, and they say, “oh no, I replied to you!” We then have to search to find their comment, and most of the time, it’s on their own profile. My thought is that maybe they are replying to the notification email, and somehow it’s not being routed to the correct thread. Or perhaps there’s a link in the email that’s supposed to direct them to the existing comment thread, but instead is taking them to their

Join us for a panel discussion focused on building and advancing your career as a Workfront Admin. Hear from experienced professionals as they share what has fueled their growth, how they have expanded their skills, and the moments that helped shape their career paths.This session will focus on real world insights, from what makes the role fulfilling to how Workfront expertise, Adobe connections, and emerging tools like AI can open new opportunities. Whether you are looking to grow in your current role or take the next step, you will gain practical advice and perspective from those who have been in your shoes.What you will learn: What makes a career as a Workfront Admin rewarding and sustainable How building Workfront expertise can impact your long term career growth Tips for leveling up your skills and positioning yourself for new opportunities How to start incorporating AI into your day to day work Career advice panelists wish they knew earlier This is a session you will not