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Welcome to the November edition of the Workfront Wire! This is your monthly roundup built just for Workfront customers. Think of this as your one-stop-shop for the latest news, updates, events, and everything happening across the Workfront world. And this month, there's a lot going on. New Perspectives from your Peers Did you know your peers share real-world use cases and best practices in the Perspectives area of Experience League? Recently, two Workfront Champions published their stories, and they’re well worth a read: AI Collaborators in Workfront: Your new teammates by Becky Barus, Adobe Workfront & Business Architecture Associate Manager, Accenture. Learn how to assign AI agents to tasks the same way you assign people, from choosing a high-impact use case and setting up an agent to extending it with Workfront Fusion and tracking its output. Context is everything: Connecting Workfront to AI with MCP server by Ross Barton, VP of Project Management, Ologie. See how connecti
Opens and clicks have long been considered the gold standard for measuring email performance, thanks to their simplicity and broad accessibility. But in recent years, the gap between these metrics and real human behavior has grown rapidly. Today, relying on basic metrics like opens and clicks can be misleading. Why? Because they track technical signals, not real human behavior. Why Email Metrics Often Don’t Reflect Real Human Behavior Here’s the reality: Opens are recorded when a tracking pixel loads, and clicks register when a link is requested. Neither proves that someone actually read your email, paid attention, or intended to engage. Factor in modern email bots, security scanners, and privacy tools, and what looks like an “engaged” audience can be a mix of real humans and automated systems. As marketers, it’s crucial to grasp not just how this skews standard email engagement metrics, but also the ripple effects it can have on revenue and the sales funnel: Compromised A/B Test Resu
This post is for informational purposes only. It is not legal advice and does not warrant your compliance. The Adobe Marketo Engage product capabilities described in this help article, configured and operated appropriately, support a compliant implementation. Each user is responsible for determining and complying with its obligations under applicable law.OverviewOn April 14, 2026, France’s data protection authority (CNIL) published a recommendation on the use of open tracking pixels in emails. Three days later, Italy’s independent data protection authority (“Garante”) published Provision No. 284 (the “Garante Provision”). Both guidances, while non-legally binding, clarify when consent is required and highlight the importance of proper consent practices for email pixel tracking. These policies could impact sending processes for any entity delivering emails to subscribers who fall under applicable EU privacy law. As regulators continue to clarify guidance on tracking pixels and related i
👋Hi CX Enterprise Coworker Community! Nice to e-meet you. Whether you’ve used Coworker only once or it’s already part of your regular workflow, I’d love to learn from you all. 💬 Q: For those who have tried out CX Enterprise Coworker, can you respond to this conversation and include: Introductions: Who you are - Role: [e.g., Marketing Ops Manager] | Industry: [e.g., Retail] The challenge - What were you trying to get done? What I did with Coworker - Was there a prompt that worked best? The result - What changed? Time saved, fewer escalations, faster launches, a better insight, or a metric if you can share one. Have you / Will you be enabling your team on CX Enterprise Coworker? Tips - What would you tell someone trying this for the first time? Anything you'd do differently? How you can get started today - What would you recommend someone do to get started today? This will help us all learn together, and will help us develop future resources for you all. Thank you in ad
Ever wished your Workfront projects were smarter? Now’s your chance to shape how. We’re building the Project Coordinator Collaborator, and we want your input first. Take this 3-minute survey and tell us where projects get stuck and what would help most.👉 Take the surveyThere are no right answers, only your real-world perspective. Your honest input will directly shape what we build next. Thank you for your time! 🙌
Hello Workfronters-- we're a little excited about this one!Being a project manager in Workfront is basically three jobs in one. You're keeping work moving, coaching your team into good habits, and making sure the numbers leadership sees actually hold up. So we made two resources to have your back, and the best part is they're built to work together. First up, the Project Manager's Playbook for Workfront. This is your strategy brain. It gets into how your org structure shapes what you can actually do, how to measure your impact without taking the fall for stuff outside your control, and how to talk about results in a way that lands with leadership, your team, and your admins. If you've ever been on the hook for reporting accuracy when the real problem lived somewhere else, yeah, this one's going to feel personal. Then there's the Project Manager's Cookbook for Workfront, and this is where it gets fun. We asked what reports and dashboards you actually use every day, and you delivered. It
The Adobe Experience Manager Skill Exchange sessions are now available to watch on demand here! The Skill Exchange is a global series of virtual customer learning events, focusing on diving deeper into Adobe Experience Cloud solutions. From Skill Exchange sessions you will learn about innovations and gather best practices and tips for next steps from peer and Adobe product experts.We hope you take time to watch one of interest to you and get inspired to take these ideas, best practices and key takeaways back to your teams. Content Authoring Evolution and Best Practices with AEM Champion @venkatkrishnat Understand the evolution of content authoring, structured content models, and why this shift is critical for scalability Learn how authors can influence AEM design by driving requirements for components, templates, and content models that improve usability and reuse Adopt future- ready best practices that balance flexibility, governance, and emerging AI-assisted workflows to create eff
An upcoming deprecation may impact your integration with Marketo Engage and may require action. The Marketo Engage SOAP API will be fully deprecated on August 31, 2026 (the REST API Access Token has already been deprecated). Please review this post if you are still using the SOAP API in one or more of your Marketo subscriptions. To avoid disruptions of service, you will need to retire or migrate any services using the SOAP API to the Marketo Engage REST API by August 31, 2026. Consult the Migration Guide for further information. Marketo Engage Support is only able to provide the IP address of requests made to the SOAP API. On August 31, 2026, the Marketo Engage REST API will no longer accept access tokens for authentication and authorization via the ‘access_token’ query parameter. Please check if one or more of your integrations uses this parameter to authenticate. To avoid disruptions of service, any services using this parameter to authenticate will need to migrate to using head
Artificial Intelligence (AI) is becoming an important technology for businesses looking to improve digital experiences, automate workflows, and make data-driven decisions. From generative AI and predictive analytics to intelligent automation, AI is changing how organizations interact with customers and manage digital content.One of the most interesting developments is the integration of AI into digital experience platforms. Businesses can use AI-powered tools to understand customer behavior, personalize content, analyze engagement patterns, and deliver more relevant digital experiences.Adobe's ecosystem offers several interesting examples of this transformation. Adobe Experience Platform supports data-driven customer experiences, Adobe Analytics helps organizations understand customer interactions, and Adobe Firefly brings generative AI capabilities into creative workflows.Some important areas where AI is creating new opportunities include: Generative AI: Supporting content creation, i
Does anyone know if it’s possible to mass approve emails that were built using the new email designer?
We are currently evaluating migrating our AEM 6.5 implementation to the Cloud Service. However, we’ve encountered a few issues and would appreciate input from organizations that have gone through similar transitions: 1. AMS and Cloud Service - Tech Parity Adobe is recommending AMS, but it means additional operational and development costs. AMS has not received new features at the same pace as AEM Cloud. If our organization wants to adopt new features, especially at a global scale, AMS would not have tech parity. So, features may not be available for China. Has anyone faced this situation? How did your organization overcome these limitations? 2. Asset Share Commons and Content Hub User Limits Currently, we use Asset Share Commons (ASC) with no user limits. Migrating to Content Hub imposes a 250-user limit, which seems highly restrictive. For those who migrated from ASC to Content Hub, what other challenges did you face besides the user limit? Any advice on scaling Content
OverviewWe’ve made several focused improvements to the new scenario designer to speed up editing on wide monitors, make it obvious which module or filter you’re working on, and let you search across mappings, module settings, and filters. These changes reduce mouse travel for large canvases, keep your context steady while you edit, and help you quickly find where a value is used.Applies toThese updates apply only to the new scenario designer. To use them, toggle Try the new design in the scenario editor. The classic designer is unchanged.What’s newResizable right‑hand panel — drag the left edge of the right panel to make it wider or narrower; double‑click the edge to reset. The width you set is saved to your user preference so your workspace stays consistent across sessions. Canvas stable while editing — opening a module no longer recenters or shifts the canvas. This keeps your position on large screens and reduces panning and mouse movement while you make edits. Clear edit highlights
Description - I have created a report to pull historical data on custom fields that their format is Rich text, however the report is not showing data (the fields show empty in the report). As the WF support advised: "What happens normally when you set those fields to be tracked is that it will post the updates in the update stream and it can reference the text of the field at that time to be able to display it in the report. Rich Text is one of the only exceptions to this. Normally you can use the "Old Text Value" and "New Text Value" fields like you have, but Rich Text is stored in an HTML format in order to maintain the formatting that is being used.Because of this, though the update stream can show that updates were made, the journal entry report doesn't have a native field in it that can pull and display that HTML text. It's a rare scenario, I think this only the second time I've seen this in the last 2 years or so.In this case the only way you would be able to go a
Looking for a convenient way to shop for your favorite products without leaving home? Nexelly makes online shopping easier by bringing a variety of products together in one place. From delicious chocolates and candies to savory snacks, refreshing beverages, food products, and everyday essentials, our online store offers plenty of options to explore. Whether you are shopping for yourself, your family, or a special occasion, Nexelly provides a convenient destination to discover products and place your orders online.Shopping online gives you the flexibility to explore different products, review available selections, and make purchasing decisions at your own pace. Instead of spending time visiting multiple stores, you can browse available collections from the comfort of your home. Visit Nexelly, discover interesting products, and enjoy a simple way to explore your shopping options.Discover a Variety of Products at NexellyFinding products that match your preferences becomes easier when you
Hi all,The Workfront Fusion AEM Assets modules (e.g. Create Folder) ask for a JSON file or, with "enter manually", the Org ID, Meta Scopes and a Private Key from the AEM Service Credentials JSON. With JWT being deprecated and OAuth Server-to-Server using only a client ID/secret (no private key), how will these modules authenticate going forward? 1. Is the current AEMaaCS connection affected by the JWT end-of-life?2. Is OAuth S2S support planned for these modules, and when?Thanks!
Hi,Pretty please bring back the "send sample" button for the new email builder and templates. The new process of simulate content and then creating a test user is cumbersome and not an easy process if you need to send something to management for a quick review or a third party testing application like mailgun.
Hi everyone, Long time lurker, first time poster. I’m building a template in the new email builder but I can’t seem to find the “send preview” for testing. I know you can go under simulate content and it says send a preview, but I can’t just add a random email address anymore (like a mailgun test) to send a preview to?I know I can create a campaign and to send an email but it just feels like we’ve lost an important feature.
When will the Adobe Workfront AI Collaborator Intake Coordinator be available?
Hi,Can it be confirmed whether the 50ms compute time limit for Event Forwarding has officially been removed?We were recently advised that the 50ms ceiling had been removed. However, the Event Forwarding UI still appears to reference the 50ms limit as a contractual limit.Could someone confirm the current position?Specifically:Is the 50ms compute time limit still enforced? If not, is the contractual limit currently shown in the UI outdated?We want to ensure we are designing against the current platform constraints and not relying on an outdated limit.Thanks!Ty
We’re currently facing an issue where we need to continue collecting user data while disabling third-party cookies for users who opt out. However, Adobe Web SDK’s thirdPartyCookiesEnabled setting can only be configured before Alloy is initialized. Although the Web SDK provides a setConsent command when using defaultConsent“pending” that allows us to update consent for data collection, it does not allow us to change the third-party cookie setting after initialization. As a result, setting collect to "y" can still trigger a Demdex request that retrieves the user’s CORE ID from Adobe Audience Manager, even when the user has opted out of third-party cookies. I’d like to be able to pass another flag to disable third party cookies with the setConsent command. Otherwise, we would need to wait for consent before alloy initialization, which defeats the purpose of the defaultConsent: “pending” flag.
From AEM I am trying to export a content package from AEM to FTP location of port 21 I am having FTP server credentials, from AEM local instance I am able to export the content package to FTP location verified in FileZilla, configured the dynamic variables and deployed to DEV. In DEV I am getting error like:- ERROR [sling-threadpool-dfa082d7-49da-4b80-baf5-c55e7572c283-(apache-sling-job-thread-pool)-29-<main queue>(com/upcom/jobs/export-last24hr-package)] com.upcom.core.schedulers.contentpackageexport.ContentPackageExportJobConsumer FTP upload failure. Host=[proxy.tunnel], Port=[30021], Error=[Connection refused]java.net.ConnectException: Connection refusedat java.base/sun.nio.ch.Net.pollConnect(Native Method)at java.base/sun.nio.ch.Net.pollConnectNow(Net.java:690)at java.base/sun.nio.ch.NioSocketImpl.timedFinishConnect(NioSocketImpl.java:542)at java.base/sun.nio.ch.NioSocketImpl.connect(NioSocketImpl.java:592)at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:327
OverviewWe’ve added an AI‑powered explanation layer that gives short, plain‑language descriptions of errors and suggested fixes alongside the original error details. Read the raw error and the AI explanation together so troubleshooting is faster and more approachable for everyone on your team. What’s newAI explanations next to errors — concise, human‑readable summaries and recommended actions appear next to the original error message so you see both context and guidance in one place. Where explanations appear — available in three locations: Scenario designer: inside a module’s error details panel. Scenario execution history: on the failed run’s details page; when multiple modules failed you can request an explanation per module. Insights page: in the Failed executions table so triage from Insights is faster. Per‑error granularity — request explanations for individual module errors in a run so you can focus on the most critical failures. Human‑friendly remediation steps — suggestions
Hey Target practitioners, we recently shipped two new popularity-based criteria in Adobe Target Recommendations: Most Viewed by Profile Attribute and Top Sellers by Profile Attribute. In this post I want to walk through what these criteria do, how they differ from the existing popularity options, what kinds of personalization scenarios they make possible and finally an end-to-end example showing how this feature can be used.A short video walkthrough of the complete setup is available here: Feature Walkthrough VideoWhat was already there What is new Use cases Setting it up: an end-to-end example DocumentationWhat was already thereTarget already provided several popularity-based criteria covering two signals (most viewed and top sellers) across three scopes: Most Viewed Top Sellers Across the site Most Viewed Across the Site Top Sellers Across the Site By item category Most Viewed by Category Top Sellers by Category By item attribute Most Viewed by Item Attribute Top
I’m exploring how to add additional metadata-based filters to the Content Advisor / Assets Prime picker used from AEM Sites.The goal is to configure business filters such as Asset Type, Brand etc so that Sites authors can more easily find assets in the remote Assets Prime picker.Based on the Customize Content Advisor documentation Customize Content Advisor | Adobe Experience Manager, I tested the filterSchema configuration with:type filters such as image/jpeg or video, image property=metadata.application.xcm:keywords.valueBoth work successfully.Now I want to add filters based on other OOTB and custom metadata. Since metadata for filters must be available in Searchable Properties (/adobe/repository?resource=searchableproperties), I’ve picked a few properties already available there, with search:indexed=true:repo:modifiedByrepo:createdByrepo:modifyDaterepo:createDateI injected these into filterSchema and selected these filters in the Assets Picker. However, applying any of these filters
When I try to clone /pull/push the code changes from the repository I am getting the below error like fatal: unable to access 'https://git.cloudmanager.adobe.com/unionpacific/upcomProgram-p141624-uk83831/': CONNECT tunnel failed, response 407 I am having the Developer access to the repository sandbox and each environment from recent days I am getting above error previously I am able to perform day to day operations on the repository
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