Adobe Experience Platform

Hi! Greetings for the day. We are implementing CJA for a leading Healthcare client. We are currently in the discovery phase, where we propose that they start with the CNAME approach using the Web SDK. Given that the CNAME approach is also not full-proof with browsers like Safari, they also want us to explore the Edge Network API for a future-ready implementation. They don't have CDP, and for now, they will only be sending web events (website interactions)-related data to AEP. What I understood is that the API is useful for environments that do not support Web or Mobile SDK, but we can deploy the Web SDK JS on their website. They are considering the advantage of a secure and authenticated way to send sensitive data to the platform via the API, but they only have the website/clickstream data at the moment, which I believe will go through the unauthenticated endpoint (or can we use the authenticated endpoint here?). I believe sending events data for 1000s of website users via the API is n

Hi AEP Community,I’m doing a POC, ingesting Experience Event data and Individual Profile data, into Adobe Experience Platform and I’m seeing this behavior: Data Lake ingestion works (5 records appear) Real-Time Customer Profile shows 0 records / 0 identity matches Here’s my setup: (Please note all are dummy data).Sample Dummy Profile Schema Payload:{ "_object": { "StCd": "CA", "CNUM": "1125" }, "_id": "/uri-reference", "personID": "Sample value"} Primary Identity: CNUM Namespace: CNUM Sample Dummy Event Schema Payload:{ "_object": { "EnEvenObj": { "CNUM": "1125", "Type": "Dep", "EventDate": "2026-02-20T20:20:39+00:00" } }, "eventType": "adve.comp", "timestamp": "2026-02-20T20:20:39+00:00", "identityMap": { "key": [ { "id": "Sample value", "authenticatedState": "ambiguous", "primary": false } ] }}Observations: Namespace and Primary Identity are defined in both schemas Data was ingested after Profile was enab

Use this thread to ask any questions related to the Experience League LIVE session titled, "Adobe Experience Platform Agents for Improved Marketing Efficiency and Better Business outcomes." Experts are monitoring this thread to ensure your questions are answered. Thanks and we hope to hear from you!

Hi, I am having a field which is present in the Union schema and it has values for a number of records. I can see it all right in the profile:Profile/Browsein Union Schema:Union SchemaBut if I run this query on the profile snapshot:SELECT to_json(_myTenantName)FROM profile_snapshot_export_66aefd28_7113_489a_a40f_b7fa9efe34e5 AS pWHERE p._deloittellpcanada.partyIdentifier.CID= '111613'I get this - no SuppressionID_List:Any idea why is that and how can I get all fields into the Profile Snapshot?

I am getting this error when sending an audience to the TikTok Destination within AEP. Any suggestions?  {"message":"externalAudienceId could not be parsed","code":"500 INTERNAL_SERVER_ERROR"}

Hello,I am currently setting up a source flow from Salesforce CRM. I am following this guide to filter ingestion. https://experienceleague.adobe.com/en/docs/experience-platform/sources/api-tutorials/filter#specify-filtering-conditions-for-ingestion I get an error message when the flow runs. The API request to Salesforce failed. Request Url: /services/data/v59.0/query?q=SELECT+FirstName+FROM+Contact+WHERE+`FirstName`+LIKE+'Ell%25'+AND+(LastModifiedDate+<+2026-03-04T04%3a45%3a00Z), Status Code: BadRequest, Error message: [{"message":"\nSELECT FirstName FROM Contact WHERE `FirstName` LIKE 'Ell%' AND (LastModifiedDate\n ^\nERROR at Row:1:Column:36\nunexpected token: '`'","errorCode":"MALFORMED_QUERY"}] This error message could be because of the ` character used in the query. `FirstName`Salesforce does not accept ` characters.The connection spec for Salesforce accepts filters but seems to have the "columnNameEscapeChar" set to ` which is probably not correct?  ```"filterAtSource": {     

Hi everyone,I created a Customer AI instance where the goal is set to a specific event type. When I try to run the instance, it fails with the following error:Error Code: VALIDATION-400 NOT_ENOUGH_OBJECTIVERequire at least 50 users with qualifying events to build a model.I already have more than 50 users meeting the qualifying event criteria, but the instance is still not generating scores.Could someone please clarify what the actual minimum number of users required is to successfully generate scores? Also, are there any additional constraints or thresholds (such as training window requirements or minimum events per user) that must be met?Thanks in advance!

Hey, I’d have a need to exclude some attributes going from the hub to edge (profile). Suggested approach is to use data governance labels (https://experienceleague.adobe.com/en/docs/experience-platform/data-governance/labels/reference). None of the ootb labels seem to be related to the edge case specifically. Anyone who have done this exercise and would know what labels to use?Attributes should still be usable for personalization cases that rely on data in the hub.

Dear AEP Community,Your time is precious, and we understand the importance of efficiency when it comes to troubleshooting issues with Adobe Experience Platform.That's why we're excited to again bring you our carefully curated collection of Top KCS (Knowledge-Base) Articles for February 2026, designed to help you resolve common challenges swiftly and effectively.Our Top KCS Articles are your shortcut to:Quickly identifying and resolving recurring issues. Accessing expert insights and best practices for AEP. Streamlining your troubleshooting process for maximum productivity. Empowering yourself with the knowledge to tackle any AEP-related problem head-on.Why spend hours searching for solutions, when our Top KCS Articles have already done the heavy lifting for you?Let us help you save time so you can focus on what truly matters – creating highly personalized digital experiences with AEP.Start supercharging your problem-solving skills today by exploring our Top KCS Articles! Take a look:St

Hi All, If a profile dataset (used in CJA connection) is not enabled for Profile in AEP than will the profile attributes show up in CJA workspace reports. Basically there are 2 datasets (event and profile) and Person ID is same in both datasets. When I created connection than I can see the data at connection level but at dataview level data is coming as ‘No value’ in reports. Is this because the profile dataset is not enabled for profile in AEP ?

Use this thread to ask any questions related to the Implement Adobe Experience Cloud with Web SDK tutorial tutorial on Experience League. Experts are monitoring this thread to ensure your questions are answered.

February' 26 release notes Check out what’s new in the latest Adobe Experience Platform release update: Release Notes New capabilities Alerts Slack integration for customer-facing alerts: You can now deliver customer-facing alerts to Slack. Follow the step-by-step tutorial to set up the Slack integration and receive alert notifications directly in your Slack workspace. Destinations Snowflake Batch generally available: The Snowflake Batch destination is now generally available. Real-Time CDP customers worldwide can now use this connector to activate data into their Snowflake accounts without needing to physically copy the data. All limitations from the limited release have been lifted (availability for US-only customers, support for audiences belonging to the default merge policy only). Segmentation Service Editable API audiences: You can now edit audiences created using either the Segmentation Service API or the Audience Agent in Segment Builder. Note: Audiences that contain ti

Hi,Can we use lookup attributes in audience criteria? I am looking for support around using the Lookup class in Audience criteria. We’re validating our RTCDP modeling approach for campaign eligibility and would appreciate architectural confirmation. We were asked last minute to include divisionNumber in an audience eligibility which is apart of the lookup schema and dataset in dev sandbox.Current setup:Profile schema (XDM Individual Profile) identities: accountID, urlAccNameCard Lookup dataset contains divNoLogo (Division Number + Logo)Division Number = first 3 digits of divNoLogo (fixed length, 3 digits)Card Lookup does not contain accountID Card Lookup was previously profile enabled Requirement: segment based on Division NumberQuestion:Given that Card Lookup is not keyed by accountID, is Adobe’s recommended pattern to:1. Materialize divNoLogo (or derived divisionNumber) onto the Profile store via a profile enabled enrichment dataset keyed by accountID, and segment directly on the Pro

I have created a Workspace Project Template which I intend to use for another of my organization which will also have the same schema and datasets, connections, dataviews. I have added a few calculated metrics in my Template. I was wondering how do I replicate the same Workspace Project using the Template for another Org ID using the calculated metrics I created previously?The idea here is to basically analyze the same structure of data in the same manner but for different organizations. Do the calculated metrics get copied from the Template?

How do we export and schedule data from dataset into csv format? Thanks.

I want to give access for specific Mobile SDK property for my agency. However I do not see the possibility to give access only to specific properties. Is it somehow possible?

any idea about what are the official hard limits and soft guardrails for nesting existing batch audiences within a single segment definition in AEP?Since Batch Decisioning jobs are limited to processing one audience at a time, it is natural to try nesting 30+ segments into a single "master audience" to get everything done in one run ?

January' 26 release notes Check out what’s new in the latest Adobe Experience Platform release update: Release NotesNew capabilities Agent Orchestrator Adobe Experience Platform Agents usage-bound trial: Select customers now have a complimentary trial access to Adobe Experience Platform Agents. You can use the trial to explore and interact with Agents through the AI Assistant interface powered by Adobe Experience Platform Agent Orchestrator. The trial offers hands-on experience with AI Agents that operate within the context of customers’ existing Experience Cloud products and environments, allowing teams to evaluate value before committing to a full purchase. Destinations Kevel destination connector now available: The Kevel streaming destination for Adobe Experience Platform enables customers to activate Adobe audiences directly into Kevel’s UserDB and Segment Management APIs to support real-time targeting at ad decision time. Kevel provides the AI-enabled technology and expert g

Hello Team,When I am ingesting the data via HTTP API Source the data is getting ingested in dataset but not in profile store, however it was working fine earlier. Current Observations:When I check dataflow runs it show completed  But in the dataset I see two entries getting created for same record one with failed and other with success. The success records do not get ingested in Profile Store  Troubleshooting: I did following troubleshoot however no luck:Created a new HTTP API data flow as the earlier one was not working, the new worked well for the first time and next day it has stopped working I made sure that the dataset is profile enabled I validated the success dataset batch records via query services and they are appearing fine in the dataset however not reflecting in profile store I made sure the payload has all the mandatory fields such as primary and secondary keysCould anyone confirm how to fix this, this would be a help.Thanks in advance! Regards,Mustufa  

Hi all,I am using “Event grouping using session storage” feature to track activity map links in Adobe Analytics using Web SDK. (As shown below) For my Adobe Target and Adobe Analytics setup, I am using 2 send events on every page load.eventType:- decisioning.propositionFetch and "renderDecisions": true eventType :- Web Webpagedetails Page Views and "personalization": {     "defaultPersonalizationEnabled": false,     "includeRenderedPropositions": true   } so that the display event is sent for A4T purpose along with AdobeAnalytics variables (eVars, props and events).Due to this behavior, Activity Map details are getting attached on decisioning.propositionFetch server call on the subsequent page and not available in Adobe Analytics reporting. Is there any way to make the Activity Map to attach on to subsequent page view server call? I don’t want to use “No event grouping” as it increases server call usage.Thanks in advance!

I am a product administrator in Adobe Experience Platform but still do not see Permissions tab on the left panel in AEP. I want to use Permissions to create/modify user groups, role etc.Adobe Console rightsAEP Permissions missing in Administration section 

any idea about what are the official hard limits and soft guardrails for nesting existing batch audiences within a single segment definition in AEP?Since Batch Decisioning jobs are limited to processing one audience at a time, it is natural to try nesting 30+ segments into a single "master audience" to get everything done in one run ? 

We have 300 records ingested via HTTP API (streaming) into an AEP event dataset for February 3rd and there are some incorrect records and we want to correct the record. As part of this initiative we want to delete the record.What is the recommended way to delete all records for this date? Is the Batch Delete API the best approach, and are there any limitations for streaming data? Is there any streaming delete API.Our event dataset is not upsert-enabled. Can we still delete records for a specific date (e.g., February 3rd)? If so, what methods are supported and what permissions are required?Is it possible to delete records for a specific date directly from the AEP UI, or is the Batch Delete API the only supported method for event datasets?What are the method that we can delete that data which are incorrect and re-ingest the correct data with the timestamp which was initially present? Thanks

When ingestion data via HTTP API to profile, FIFO is not guaranteed, resulting in potentially incorrect data being stored on the Profile. The enhancement request is to make this an optinal feature when creating a source connector or dataflow. It could be a toggle. The trade-off would be increased processing time, but I would rather have correct profile data a bit slower, than fast updates that taht eventually prove incorrect