Campaign Standard

Hi! I created a query audience in an effort to test out the EXCEPT logical operator. I never have issues with adding or changing the AND or OR operators. However, when I add the EXCEPT, I can’t seem to figure out how to undo it and change it to a different operator again. Would love if someone could share how to switch it back, if at all possible. Thanks! 

I want to do audience segmentation with mutual inclusion values, example same customer will fall into multiple segmentation.How can we achieve this?

I would like to enquire on the below (Screenshot 1) scenario for the numbers. I queried the base of 548 and split based on certain criteria, resulting in a branch with 97 and 451. At this point in time, the amount still adds up to 548. In Segmentation 72 and 74, the branches are split equally into 2 branches, Screenshot 2. However, in this split, there were 1 missing from each of the segments. Can I check will there be a case/ setup that will make sure all that is targeted will receive something? Screenshot 1  Screenshot 2 

Hello Team,I have noticed that my Community Level, submitted ideas, and resolved questions do not appear to be fully migrated to the new platform. Some of my previous contributions seem to be missing.Could you please review my profile and help verify whether the migration is complete?Thank you for your support.Regards,Giriprasath B 

Hello All!  I'm working on a project to place content into our email using java script and content blocks. I created the content block with the script and place the <script> in the head of my email. When I test it with both the "send test" and actual sending of the email to myself the email is blank. The content block loads in the deployment screen. It does not load in the preview screen when you are in the editor.Can some one help? I might be setting up the content block wrong.

I have a email delivery that is showing as sent in logs for an email address, I also checked in profile and see a sent event for that DM associated with that same email.when I checked delivery summary report and use the correct date filter, it shows the sent count as zero. can someone please help.

before disable action from the ACS UI for a user, I want to make sure that there are no workflows created by that user in the account/application.how can I check that, is there anything else I need to validate before deactivating the user account from the ACS UI?

Hey Everyone!  I had a similar request a while back but for phone numbers. I think the code would be the same but would need to replace the field it's reading to determine the which unsub link it needs to direct to.Looking for help to know what I need to use or if there is a better way. Also, this is going to be in a fragment we use for our footers.Current code:<% var phoneNumber="1-800-xxx-xxxx"; if(context.delivery.label.toLowerCase().indexOf("password") >= 0){ phoneNumber = "1-800-xxx-xxxx"; } if(context.delivery.label.toLowerCase().indexOf("paperless confirmation") >= 0){ phoneNumber = "1-800-xxx-xxxx"; } document.write(phoneNumber); %>

Hi, I queried an audience group who have received a previous email from us and would like to split this further into 8 segments based on subscribers actions. In each segmentation, I used tracking logs for email clicks, labels of buttons from the previous email and delivery label of the previous email. The workflow was fine and it got stuck/long run time at the segmentation node, node is green and not red. 1 of the segments was derived and it hang there. The audience group is slightly more than 300k. Does anyone know where went wrong? For advise please. Thank you.

Hi, I would like to query for profiles that received a particular eDM but did not click on any links/buttons within. May I know if there is a way to do that? Thanks!

// Variablesvar FILE_PREFIX = "Mecca_Games_hashed_emails_";var FILE_EXTENSION = ".csv";var FILE_DIRECTORY = "C:\\Rank Sharing Folder\\MSAds\\";// var SERVER_UPLOAD_URL = "https://duprdcpmgtstdstor01.blob.core.windows.net/msadsfiletransfer/"; // Replace with actual endpoint// Generate timestamp and filenamevar now = new Date();var isoTimestamp = now.toISOString().replace(/:/g, "-");var filenamePart = FILE_PREFIX + isoTimestamp + FILE_EXTENSION;var filename = FILE_DIRECTORY + filenamePart;// Query extracted datavar url = 'C:\\Rank Sharing Folder\\MSAds\\'; // Replace with your actual endpointvar params = {schema: vars.targetSchema,operation: 'select',select: ['@email']};fetch(url, {method: 'POST',headers: {'Content-Type': 'application/json'},body: JSON.stringify(params)}).then(function(response) { return response.json(); }).then(function(data) {// handle your data hereconsole.log(data);}).catch(function(error) {console.error('Error:', error);});var records = query.ExecuteQuery();// Build

Looking to see if there is a way to convert date provided in text format "AUGUST 20,2025" to numeric date format "08/20/2025" in ACS workflow? And then , check if that numeric date is prior to today's date.

Your feedback matters! Share how you're using AI today and what support you need.   This short survey helps us design the right training to support your work. This survey is for marketing practitioners who are using or plan to use AI tools (Adobe or non-Adobe).   Complete the survey here

I am trying to add Adobe Fonts from my Creative Cloud to my ACS, but am coming up short when it comes to where I am supposed to put the coding. Does anyone have any additional insight on how I am supposed to do this? Or is there an easier way I'm missing? It seems kind of crazy to me that it would be this complicated to use Adobe fonts in another Adobe program... Thanks!

Hey Everyone.  I have an email that goes out monthly, and I can pull the tracking data, but it's only showing the profiles that opened and clicked. I'm looking to include the profile that received the email but didn't engage. I feel like this is simple, but it's not clicking in my head how to do it.

hello,Ive seen similar questions but they were for ACC so wanted to double check. Will the attached workflow setup work? This is a daily triggered campaign but I want the wait period to hold the results for 5 days.I think the results will be removed every day - and therefore this cannot work? but just wanted to make sure thanks

How do you see the heat map or hot clicks for trigger campaigns? I can only see it for adhoc campaigns that have been sent.

Field definition - Default value type Can someone provide a detailed explanation for the Default value type options at the Field definition screen for a resource element? For our example, the element type is 'Text'. Also, there is a list of authorised values.I couldn't locate anything within the documentation explaining the differences between the three options: 'No default value', 'Constant default value' and 'Dynamic default value'.I am interested in the best practice, potential implications to data loads, screen definition etc.   Thanks

Adobe Experience Cloud certification renewal is better than ever, thanks to a newly streamlined process. Now that the process has launched, we’re reaching out to the Adobe Experience Cloud community—including evangelists, advisors, product teams, and subject matter experts—for your input on the content of renewal modules. We invite you to recommend the most relevant and impactful articles, tutorials, or blog posts that would help certification holders keep their skills fresh. Our team will consider submissions for use as part of renewal modules. Submissions must be publicly available and hosted on Adobe-managed platforms such as Adobe Experience League, Adobe Developer, Marketo Nation, or Adobe Corporate websites. Your recommendations will help ensure that certified individuals engage with high-value, up-to-date content that reflects the evolving Adobe DX ecosystem. Thank you for helping us elevate the renewal experience for the entire Adobe community. Submit a content recommendation &

Hi,Has anyone encountered the following issue with the data-nl-type="externalLink" data-nl-link-perso-attr-href="#" tags?After adding the link via the AC editor interface, AC added the two tags above to my code and broke the dark mode CSS style by adding semi-transparent black to the background of the AC text.Do you know of a solution to fix this? I should mention that this only happens in the Classic version of Outlook Office 365 on Windows 10 in Dark Mode.Thank you!

Hello,I have a parent program in ACS name ABC ,this has a child program named XYZ, within XYZ there are 7 campaigns set up, two campaigns are in blue and rest in green. when I try to access the delivery summary report via the dynamic reports option from within the program window it displays Zero count, I have tried changing the date range as well,  however if I go the individual delivery associated to the campaign and access the same report I get data. can someone please help me on this issue?

There’s a new way to renew your Adobe certification, and it’s the most streamlined process yet.All you have to do is pass two short renewal modules (about 15 minutes each), and your certification will be renewed automatically for two years.You will be notified 90 days before your certification expires that your renewal window has opened. You may complete your renewal any time within those 90 days. Renewing is free of charge.Check your renewal status today. FAQHow do I renew?Click on the Renewal tab in My Account to begin your renewal. Need help? View the video tutorial.When should I renew?You can only renew certifications that are within 90 days of expiration. If you do not have any certifications within 90 days of expiration, you do not need to take any action yet.How often do I need to renew?You will be asked to renew each certification every two years.How can I see when my certification expires?Click on the Certifications tab in My A

Hi, Is it possible to get refresh token in ACS? When I made POST call based on the cURL generated in developer console, it is only providing me the access token, also is it possible to use Refresh token for Authorization or it can be only used to generate new access token? Thanks! 

What is the downtime or maintenance duration in ACS and what happens when a transactional event is triggered from a external source during this downtime period.