Skip to main content
Level 1
March 31, 2026
Question

How to recover deleted Delivery?

By mistake if someone deleted a Delivery in workflow which was launched yesterday, and because of that the tracking data is also got deleted from report. how can we recover deleted delivery?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

3 replies

Manoj_Kumar
Community Advisor
Community Advisor
April 1, 2026

​@AJ43 It is not possible to recover deleted deliveries. The only option is to restore the full database but doing so will restore everything at that point in time and you will loose the latest data. 

Translate
Manoj  | https://themartech.pro
AJ43Author
Level 1
April 2, 2026

Thank you, Manoj, for your response. It's okay if restoring the delivery isn't possible, but is there any way to access the tracking data or a report for that delivery?

Translate
Manoj_Kumar
Community Advisor
Community Advisor
April 7, 2026

​@AJ43 When a delivery is deleted, it also deletes any reference data like delivery & tracking logs.

Translate
Manoj  | https://themartech.pro