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Level 1
October 21, 2026
Question

How is your organization using Risks and Issues in Workfront?

Hello Workfront Community,

Our organization is currently evaluating how best to use the native Risks and Issues functionality in Workfront, and I would appreciate learning from others' experiences.

I'd be interested in hearing how your PMO or project teams manage risks and issues, including:

  • Do project managers actively maintain Risks and Issues in Workfront?
  • Do you use the native Risk and Issue objects, custom forms, or another approach?
  • How do you distinguish between a risk and an issue within your project governance process?
  • What is your process for escalating a risk into an issue?
  • Who is responsible for updating mitigation plans and resolution activities?
  • How do you report risks and issues to project sponsors, leadership, or portfolio governance groups?
  • Have you encountered any limitations with the native functionality, and if so, how did you address them?

We are particularly interested in feedback from organizations with a centralized PMO, standardized project templates, and portfolio-level reporting.

Thank you in advance for sharing your approach and any lessons learned.