Journey Canvas not visible yet in Adobe Analytics – does anyone have access?

Question

Hi all,During Adobe Summit I saw a demo of the Journey Canvas in Adobe Analytics, and I noticed in the release notes that general availability was announced on June 5. However, I still don’t see the Journey Canvas available in my Adobe Analytics environment, even after checking regularly. I’m trying to understand whether this is expected or if something is missing on my side:Is the rollout still happening gradually?Do others already have access?Or does this feature need to be enabled somewhere (e.g. report suite settings, permissions, etc.)?If anyone has insights on availability, rollout timing, or required configuration, I’d really appreciate it.Regards,Arjanhttps://experienceleague.adobe.com/en/docs/analytics/release-notes/latesthttps://experienceleague.adobe.com/en/docs/analytics/analyze/analysis-workspace/visualizations/journey-canvas/journey-canvas

MandyGeorge · Answer

HI ​@ArjanW, the rollout of Journey Canvas is done over the span of a couple weeks typically. My company (currently using AA) does have access to Journey Canvas now.There aren’t any special permissions that you need to enable for it. You can find it with all of the other visualizations on the left hand panel.If you still don’t see it, you can submit a ticket to client care and ask them about it.

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