dataLayer.getState() object is not a function error

Hi ​@DineshRkumar is your Adobe Data Layer actually called dataLayer?

In most cases that I’ve seen, “dataLayer” is used for Google, and “adobeDataLayer” is used for Adobe’s data layer. Google Data Layers don’t have a “getState()” method.

Hi ​@DineshRkumar 

This error usually happens because of how Single Page Applications (SPAs) load new content without refreshing the whole page.

Here's the likely issue: your website uses something called the Adobe Client Data Layer to store page information (like page name, user actions, etc.). The getState() function is a built-in tool that reads this stored information. But on your internal pages (Pending Orders, Delivered Orders, etc.), it seems like this data layer is either:

Getting replaced with something else when the page changes, so the getState() tool no longer exists on it, or
Not fully ready yet when the tracking code tries to use it, because the SPA is still loading that page's content in the background.

How to check:

Open the browser console on one of the pages showing the error and type: typeof window.adobeDataLayer.getState
If it says "undefined," that confirms the data layer isn't set up correctly on that page.

Quick fix to stop the error from breaking things (this code checks if the tool exists before using it):
if (window.adobeDataLayer && typeof window.adobeDataLayer.getState === 'function') {
  return window.adobeDataLayer.getState('page').pageName;
}
return '';

Real fix: Ask your development team to make sure all internal pages use the same data layer (not a new one each time), and to trigger the tracking code only after the page has fully finished loading — not right when the user clicks.

I hope this will solve your problem.

nice