Product Communities

Hi, In AEP identity stitching is not happening properly and not showing data in events when we create 1 individual profile schema and 1 experience event schema when we have same identity namespace in both the schemas. Can anyone please help me on the same

I need to configure that some Identity Namespaces be unique in Identity Service:IdentityA - entity 1 IdentityB - entity 2 IdentityC - entity 3 Additionally I need to configure the priorities. That is in the description of the priorities:Segmentation service: For each merged profile, segment memberships are recorded under the identity with the highest namespace priority.Lets assume that some customer has both IdenityA and IdentityB. However IdentityA has a higher priority. I configure the audience and different people fall into that audience (some has IdentityA, some has IdentityB and some has both). However when I create batch journey I need to choose the namespace.Does the people which fall into the audience which has IdentityB fall into that journey if they do not have IdentityA and IdentityA is the core namespace for that journey? 

Testing transition to Adobe Cloud storage via a Kickstart which is how we load our planned work.We converted our sandbox to Cloud so a small group of sys admin can test. I created a cloud portfolio and cloud campaigns and cloud templates.  First tried loading campaigns and projects with the existing legacy portfolios, campaigns and templates and all went well.Using the same formatting, I created kickstarts with the cloud portfolio, campaigns and templates and I get the error that “Your file is correct, but nothing was imported”.Any ideas what the issue is since the error is very vague?  We are having all sorts of other issues with legacy and cloud not playing well together or with Fusion for that matter so there is something going on. 

Has anyone figured out a way to remove or hide the Frescopa Sample Workspaces from all users in Planning? Support is saying there is no way to delete and to submit it as an idea but I wanted to see if anyone had any workarounds. I can see it causing major confusion to our new users as we role this out when they try to add a new connected column and are overloaded with Frescopa Marketing fields.  

Hi, Trying to setup a Journey for a time sensitive cart abandonment scenario. Created a Streaming based Audience with the following definition, "Include audience who have at least 1 Product List Adds event then after 15 minutes do not have any Purchases event and occurs in last 1 hour(s)" But found that the profile will be qualified with this Audience right after a product is added to the cart without waiting for 15mins. Any advice please? Thanks,John

Is anyone else having issues with how comments/updates are loading in Workfront? We’ve been working with support since yesterday on comment/update display issues. At first comments weren’t loading, then we noticed some comments were missing from projects, but appearing on people’s profile pages.Support initially thought they had fixed it yesterday, but today we noticed that many older comments (1 year+ old) were not displaying in some cases.It seems this all might be related to this Q3 2026 update, Optimization of Comment Archiving’:  https://experienceleague.adobe.com/en/docs/workfront/using/product-announcements/product-releases/release-26-q3/26-q3-other#optimization-of-comment-archiving Support are aware and working on fixing the issue, but I wanted to see if any other Workfront customers were running into the same issue. Let me know, thank you!

We are currently on AEM 6.5.2 LTS and i see the RUM script loading on the publish url. We need to make the script opt in based on if the performance cookies are allowed on one trust cookie consent. How can we control the script thats being loaded by Adobe dynamically? any help will be appreciated.Thanks,~Sandy

Join us on Wednesday, August 5 from 12:00–3:00 PM EDT for the next Workfront Skill Exchange, featuring two parallel tracks packed with practical, real-world insight from Workfront customers, partners, and Adobe experts. This edition kicks off with an opening keynote from Angela Zhang (Adobe), followed by two tracks running side by side:  Workfront Learn Track (Emcee: Becky Barus, Qualcomm) WF101: Build for the Bot — Designing Workfront for Automation & AI (Kaylee Richard, Accenture)  WF102: Streamlining Planning with Workfront AI (Autumn Earle, Perficient)  WF103: Workfront Reporting Hidden Gems: 10 Tips That Will Save Time and Impress Leadership (Daniel Clarke, EMMsphere)  WF104: Mastering Workfront Admin Basics: Tips To Accelerate Your Onboarding (Jen Mancini, Aramark) Workfront Grow Track (Emcee: Jenna Martinez, Adobe) WF201: Tackling Workfront for User Adoption (Danielle Johnston, Adobe + Kellie Gardner, EMMsphere)  WF202: Your New AI Teammate: Mastering Workfront's Brand Revie

We have a project within WorkFront where all the subtasks under one of our task buckets are complete but the main task is stuck at 90% - which means we cannot “complete” the project.  See attached image. Anyone know why this would occur or what the fix would be?  

First a client expressed this desire, then a community member asked about something similar so I wanted to see how/if this works.  And it does!   Set up the template I wanted to create a project overview page, so I just started with the fields I wanted to display on the page. Not an actual Word template but simply a docx file with placeholders for data.    Open up MSWord (or an editor that writes docx files) and let's get started. Note the field names don't have to be related to the actual Workfront field - you set the template placeholder name and map it to the value you want to display (more on that later). For now, We Just write out what we want to see, and format it accordingly. Each placeholder is wrapped with double-curly braces. Example:   In some cases, we don't want to have extra space or a label on the page if we don't have a value. We can use a rudimentary IF tag. you determine the tag name, and the start gets a pound sign, the end gets a slash

Hello there,I have a question about use MS Entra ID in AEM Forms JEE. How can Microsoft Entra ID authentication be configured for two enterprise domains in AEM Forms JEE when each domain currently uses a separate Active Directory server?Thanks.

Hi everyone,I’m researching the best way to build secure digital forms for a healthcare software workflow, mainly around patient intake, consent forms, appointment requests, and insurance information collection.The goal is to move away from manual PDFs and create a smoother digital experience where patients can submit information online, staff can review it easily, and the data can later connect with internal healthcare systems or an EHR/CRM.For teams using Adobe Experience Manager Forms in healthcare or similar regulated industries, what would be the recommended setup?I’m especially trying to understand:Should patient intake forms be built directly in AEM Forms, or should AEM only handle the front-end form experience while sensitive data is passed to a separate backend system? What is the best way to handle consent forms, signatures, and reusable patient information across multiple forms? How do teams usually manage form data security, access control, and audit trails in this kind of

Introduction Personalized content is one of Journey Optimizer's strengths — but it is also one of the hardest things to test before you publish. A single email can personalize the subject line, branch on loyalty points and marital status in the body, and use fallback copy when attributes are missing — all in the same template. Simulate content variations gave you a dedicated screen to preview multiple variants and send proofs without the Adobe Experience Platform test profile workflow. That was a real step forward. But it still left the hardest part on your plate: figuring out which test variants you need, and building each one by hand. The Content Simulation Skill takes that job off your plate entirely. It reads your content, analyzes every conditional branch and personalization field, works out the minimal set of variants needed to cover each branch at least once, and uses AI to fill in realistic profile, context, and target attribute values that satisfy those branches. You preview t

We are about to scale of adaptive forms delivery and expecting a lot of forms ready to be deployed into Production. My questions are around how to source control these forms, i was thinking since these are content we should not be keeping them in GIT (?). I know versioning is offered as a on demand feature, would that be enough ? we will have multiple teams delivering different forms, wanted to build a robust/effective process. Any recommendations or advises will be of great help.

I have got the case like this:Unrecognized User - ECID is added server side to IdentityMap  User logs in. a) I use email as an identity (but email has to be unique - only one in the profile - configured in Identity Service).  b) Data Element for that email is populated and added to the IndentityMap. I want that data element also be populated in the following events. SHould it be stored like that?Then the user logs-out  User logs in to the another account. Identity Service disjoin these profiles. I assume I need to clear IdentityMap and add new one. Any tips?What are your tips to manage IdentityMap?

Are Custom Actions async?

Hi team,I'm using Adobe Campaign Classic v8 with a File Transfer activity to download files from an Amazon S3 bucket. My S3 bucket contains multiple files with the same prefix, for example:Automation_1225950_20260717_1514.csvAutomation_1226051_20260717_1514.csvIn the File Transfer activity, I'm using the following path:adobe-incoming/Service_Automation_The workflow is:Scheduler → File Transfer → Data Loading However, the File Transfer activity only downloads/processes one file, even though multiple files match the prefix.My questions are:Is this expected behavior in ACC v8 for Amazon S3? Is there a way to process all matching files in a single workflow execution? If not, what is the recommended approach to load multiple files from S3 into ACC?Any guidance or best practices would be appreciated.Thank you! 

Could somebody explain me what is “use guided events”?What is the specific use-case for that??

Aquabella, evsel kullanım için geliştirilmiş en modern su arıtma sistemlerini sunmaktadır. Yüksek filtreleme kapasitesine sahip kapalı kasa, dijital, alkali ve atık su üretmeyen çevre dostu modelleriyle öne çıkan marka, temiz ve lezzetli suya ulaşmayı kolaylaştırıyor. Mutfakta konfor ve sağlık arayanlar, "en iyi su arıtma cihazı hangisi" sorusuna bütçe dostu ve NSF onaylı çelik tanklı bu zengin koleksiyonla yanıt bulabilirler. https://www.aquabella.com.tr/kategori/ev-tipi-su-aritma

I have a question regarding AJO Forms and Experience Event datasets.When an AJO Form writes data to an XDM Experience Event dataset through a Form Preset, should the platform automatically generate the mandatory root fields _id and timestamp?If yes, is there any specific configuration required to enable this behavior?If not, what is the recommended approach for customers to populate these mandatory XDM fields, considering that the Form Designer does not appear to provide a mechanism to dynamically generate values for _id or timestamp?Currently, data ingestion into my streaming Experience Event dataset is failing with the error:"_id is missing"At the same time, I can see the Adobe OOTB web.formFilledOut event being generated successfully with both _id and timestamp populated.Could you please clarify whether this is expected behavior, a configuration issue, or a known limitation when using AJO Forms with custom Experience Event datasets?

Hello,how come in a segment comparison when I add a new dimension item or a new calculated metric, the difference score is not calculated. It shows n/a. Is there something I need to do to have it calculate? Thank you

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