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Welcome to the July edition of the Workfront Wire! This is your new monthly roundup built for Workfront customers. Think of this as your one-stop-shop for the latest news, updates, events, and everything happening across the Workfront world. Each month, we’ll bring you what’s new, what’s next, and what you should know to get the most out of Workfront, without having to dig for it. Let’s get into it, and we’ll see you again next month for the next edition of the Wire. Upcoming Release: Adobe Workfront Third Quarter Release The Adobe Workfront Third Quarter Release (quarterly) is scheduled to be available on Thursday, July 16 so now is the perfect time to review the Release Notes to see what's coming, what's changing, and what's potentially being deprecated. And be sure to register for the release webinar with the Product Management team on Thursday, July 9 at 8:00 AM PT, to see the latest enhancements in action, get a real-time look at key changes, and ask your questions directly
This post is for informational purposes only. It is not legal advice and does not warrant your compliance. The Adobe Marketo Engage product capabilities described in this help article, configured and operated appropriately, support a compliant implementation. Each user is responsible for determining and complying with its obligations under applicable law.OverviewOn April 14, 2026, France’s data protection authority (CNIL) published a recommendation on the use of open tracking pixels in emails. The guidance clarifies when consent is required and highlights the importance of proper consent practices for email pixel tracking. This policy impacts any entity sending emails to subscribers based in France.CNIL provided a three-month period from the date of the recommendation for companies to inform their email recipients of the presence of the tracking pixels, their purpose, and the recipients’ right to opt-out. During this transition period, Marketo Engage users are expected to notify their
Share Your Validation Logic Recipe and be Featured in the Next Cookbook! One of the most common requests we've heard from customers over the past few months is simple: I want a list of real-world Validation Logic examples. While we did share a few in the event, Mastering Business Rules & Validation Logic in Workfront, we recognize that you want even more - more examples from your peers. So, we're excited to bring that idea to life with an upcoming Customer Validation Logic Cookbook, but…Whether you've built a simple rule that prevents bad data entry or a sophisticated workflow safeguard, your example could help inspire other Workfront customers and spark new ideas across the community. Not sure what Validation Logic is? Validation Logic is basically a smart rule on a custom field that checks the value entered to ensure it matches the defined criteria OR displays a custom error message. Learn more in this Experience League article.Examples include:Allowing only the Project Owner to
I spoke at the Adobe Summit Experience League Theater AMA series a few weeks ago. For anyone who missed it - or who's been wrestling with the same adoption challenges I keep seeing - here's what I covered. The Adoption CeilingMost Adobe Analytics and CJA implementations eventually hit the same wall. Power users are thriving. Everyone else is frustrated. They don't understand what the dimensions mean, or why some of them have no data. They've stopped trusting the numbers. And whenever they need something, they file a ticket with IT - where it joins a queue.CJA makes this worse before it makes it better. More data sources means more dimensions spanning multiple departments, and most people have no map for any of it. The Lighthouse FrameworkAt Accrease, we've built an approach around this called the Lighthouse Framework. The idea is simple: instead of routing everything to IT, every business unit gets one trusted point of guidance - a 'lighthouse' - who sits in their team, understands the
Hey AJO community! We've just released an updated version of the Image to HTML converter feature, delivering improved accuracy in HTML generation through the use of higher-tier LLM models!This enhancement improves upon the existing feature that enables marketing teams to convert static image-based email designs (JPEG or PNG) into fully modular, editable HTML templates ready for deployment in the Email Designer, without requiring developer involvement. The updated model improves the precision and reliability of the generated HTML output, reducing post-generation corrections and supporting more consistent production workflows.If you're running email through Journey Optimizer and haven't tried this yet, check out the documentation to learn more! Documentation: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/content-templates/image-to-html
The Project Falco beta program grants you exclusive access to an updated version of Adobe Journey Optimizer B2B Edition that is specifically designed to supercharge your Marketo Engage instance (no purchase required).Program highlights• Agentic Program & Journey Creation: Design and optimize omni-channel lead journeys inseconds leveraging your existing programs, campaigns, and channels inside Marketo Engage.• Agentic Audience Segmentation: Prompt the audience agent to automatically discover andcreate audience segments using Marketo Engage data.• AI-powered Decisioning: Achieve next-gen personalization through AI-powered Next-bestJourney and Journey Path decisioning.• Omni-channel Orchestration: Connect and activate inbound and outbound channels togetherfrom a single journey canvas, expanding to web and paid channels.• Agentic BDR Experience: Allow your BDR teams to automate outbound sequences using theAccount Qualification Agent together with integrated marketing data.What you getE
As a Principal Product Manager on Adobe’s Digital Employee Experience team, I focus on understanding and meeting enterprise content needs across Adobe—using Adobe products to do it. My team runs and operates our internal Content Hub, and we truly drink our own champagne by acting as Customer Zero. In a previous post, I shared how we create Branded Experiences with Experience Manager Content Hub and AEM Sites. In this post, I share how we utilized an early access, UI Extensibility feature in Content Hub to enable assets that have restricted licenses, to be requested--thus expanding potential opportunities for asset reuse, which reduces costs and makes better use of our original content creation. Key Concepts Digital Rights Management: see this DRM post for a great overview of what’s new in DRM UI Extensibility: Content Hub supports UI extensibility (currently in Limited Availability), which enables the addition of custom UI components to the Content Hub UI for specific workflows and bu
Opens and clicks have long been considered the gold standard for measuring email performance, thanks to their simplicity and broad accessibility. But in recent years, the gap between these metrics and real human behavior has grown rapidly. Today, relying on basic metrics like opens and clicks can be misleading. Why? Because they track technical signals, not real human behavior. Why Email Metrics Often Don’t Reflect Real Human Behavior Here’s the reality: Opens are recorded when a tracking pixel loads, and clicks register when a link is requested. Neither proves that someone actually read your email, paid attention, or intended to engage. Factor in modern email bots, security scanners, and privacy tools, and what looks like an “engaged” audience can be a mix of real humans and automated systems. As marketers, it’s crucial to grasp not just how this skews standard email engagement metrics, but also the ripple effects it can have on revenue and the sales funnel: Compromised A/B Test Resu
Are you passionate about AEM and eager to share your expertise with the community? The Adobe Champion Program recognizes our most knowledgeable and passionate practitioners—those who help drive product adoption by: Sharing technical expertise, best practices, and strategies with the broader customer community. Collaborating with Adobe teams through product feedback, beta testing, and roadmap discussions Each year, 40 AEM Champions are selected through a rigorous application and review process. Will you be amongst the 2026-2027 class? Join our live webinar to learn more about the program, benefits, selection process, and how to make our application stand out. Whether you're a seasoned expert practitioner or an aspiring leader in the AEM space, this is your opportunity to unlock the Adobe Champion advantage. Date: Thursday, May 14, 2026 Time: 9am PT | 12pm ET | 6pm CET Register here: https://engage.adobe.com/adobe-dx-unlock-champion-advantage.html?trackingid=4SC98SFY&m
🌤️ [Virtual] Monday, May 4 @ 11am CST: "The End of Manual Metadata: AI-Powered Authoring in AEM" with AEM – Southwest U.S. Chapter🌤️ [In-Person] Wednesday, May 13 @ 4pm BST: "Unlocking AI in AEM: Agentic AI and MCP in Practice" with AEM – London Chapter🌤️ [Virtual] Thursday, May 14 @ 10:30am EST: "AEM AI 2026: Reimagining Experiences for Humans & Agents" with AEM – Women In Tech Chapter🌤️ [Virtual] Friday, May 15 @ 5pm IST: “The Agentic AEM: Unlocking MCP for Modern Experience Management" with AEM – India Chapter🌤️ [Virtual] Friday, May 15 @ 12pm EST: “2026 AEM Summit Insights & Networking" with AEM – DMV area Chapter🌤️ [Virtual] Tuesday, May 19 @ 11am EST: “AEM Champion Application Office Hours” with AEM – Champion Office Hours🌤️ [Virtual] Thursday, May 28 @ 9am PST: “AEM Bay Area Kick-off: Summit Debrief & AEM Agents Round-Table” with AEM - Bay Area Chapter🌤️ [Virtual] Friday, May 29 @ 5pm IST: “From AEM to AI Answers: Brand Visibility with Adobe LLM Opti
Sharing your experience on Gartner Peer Insights helps peers make more informed decisions.Take 10 minutes to complete an Adobe Marketo review on Gartner Peer Insights.👉 Submit your review here: https://gtnr.io/KP4I5JMZ7 👈Important details to keep in mind:Reviews are anonymous. Only your role, industry, and organization size are displayed. Updated reviews are welcome. If you submitted a review in the past and have new insights to share, login, update your review, and submit. Gartner will assess and may publish quality updates. Personal emails aren’t accepted by Gartner. Log in using your business email or LinkedIn. Be thorough in your answers.
Join us Online! Monday, Apr 2011:15 AM - 11:30 AM PDT(2:15 PM - 2:30 PM EDT) Customers don’t move in straight lines, and as a brand, the experiences you deliver can’t either.Despite having more data than ever, many brands still struggle to deliver relevant, timely engagement in the moments that matter most. Journeys are fragmented. Signals go unnoticed. Personalization arrives too late. Customers feel the disconnect immediately.In this Adobe Summit online session, Unlocking Customer Experience at Scale with Adobe Real‑Time CDP, we explore what it truly takes to move from fragmented execution to real‑time, connected customer engagement.Join Adobe Real-Time CDP and Air Canada as we break down:Why modern customer journeys demand real‑time decisioning and activation What a Customer Data Platform needs to do to power relevant engagement at scale How Air Canada is turning traveler signals into meaningful experiences across channels Why governance, privacy, and trust must be built into person
This Experience League thread includes a list of helpful Adobe Analytics, Customer Journey Analytics, and Adobe Content Analytics resources, across documentation, YouTube, Experience League, custom Express pages, and more. We will continue to update this page as more content is created. Enjoy! Customer Journey Analytics (CJA)Resource Description Enablement adobe.ly/aacja What is Customer Journey Analytics (CJA) adobe.ly/cjalinkedin CJA LinkedIn learning course https://www.youtube.com/playlist?list=PL2tCx83mn7GtE1y3EpACISH3Jy-qOj6Ut CJA YouTube playlist https://experienceleague.adobe.com/en/browse/customer-journey-analytics CJA Experience League documentation & video tutorials https://experienceleague.adobe.com/en/docs/customer-journey-analytics-learn/tutorials/cja-basics/new-terms-and-concepts-in-cja New Terms and Concepts in CJA https://experienceleague.adobe.com/en/docs/analytics-platform/using/stitching/overview Identity Stitching Options in CJA h
Is it possible to update the format of the timestamp column when exporting to csv. Currently the default timestamp column exports to csv as a unix timestamp in excel Thank you
Hi all,During Adobe Summit I saw a demo of the Journey Canvas in Adobe Analytics, and I noticed in the release notes that general availability was announced on June 5. However, I still don’t see the Journey Canvas available in my Adobe Analytics environment, even after checking regularly. I’m trying to understand whether this is expected or if something is missing on my side:Is the rollout still happening gradually?Do others already have access?Or does this feature need to be enabled somewhere (e.g. report suite settings, permissions, etc.)?If anyone has insights on availability, rollout timing, or required configuration, I’d really appreciate it.Regards,Arjanhttps://experienceleague.adobe.com/en/docs/analytics/release-notes/latesthttps://experienceleague.adobe.com/en/docs/analytics/analyze/analysis-workspace/visualizations/journey-canvas/journey-canvas
I've seen a lot of students asking about accessing the University of Cape Coast (UCC) student portal — for course registration, checking results, or resetting a forgotten password. I'm sharing a quick overview here in case it helps someone. Here: uccstudentportalgh.comWhat is the UCC Student Portal?It's the official online platform for UCC students, available at portal.ucc.edu.gh. Students use it to register courses, check exam results, pay fees, update personal details, and access academic records — all without visiting campus offices.How to log in:Go to portal.ucc.edu.gh (or ucc.edu.gh and click Student Portal) Enter your Student Index Number as your username Enter your password (first-timers use the password sent via SMS after admission payment) Click Login to reach your dashboardForgot your password?Select "Forgot Password" on the login page, verify your registration number and phone number, then set a new password. If it still doesn't work, contact UCC ICT support.Other portal lin
I’m trying to figure out the best way to report on the counts of selections made on a multi-select field for projects. There is currently a calculated field on the project form to capture choices, but that created entries on the report like “Choice 1, Choice 2”, “Choice 1, Choice 3, Choice 4” etc. Stakeholders are asking to segment them out individually. It sounds like I might have to make individual calculated fields for each of the 15 choices on the multi-select field. Am I on the right path to try and capture this data?
Hi, on load of the default page Orders, image beacon is firing as usual. However when user clicks on Pending Orders, Delivered Orders, Pricing Management, Notification Settings to view those pages, we are getting below error message “dataLatyer.getState() is not a function”. May be internal pages are single page applications. Need your help to fix this error.
Hi everyone, I’m running into an issue with Adobe Analytics on our mobile app and hoping someone can clarify whether this is expected behavior or a configuration gap.We’ve noticed that on certain flows, when a user completes a purchase and lands on the Purchase Confirmation page, if they suspend the app immediately (background the app, switch apps, lock the device, etc.), our Track State and Track Action calls for the confirmation step do not fire.This is causing a measurable drop in attribution — we’re missing at least ~20 confirmed customers per day because the confirmation events never reach Adobe.Expected behaviorTrack State / Track Action should fire as soon as the user lands on the confirmation page, even if the app is suspended right afterward.Actual behaviorEvents only fire if the user stays active on the confirmation page long enough for the hit to dispatch. If the app is suspended immediately, the confirmation events are dropped.Questions for the community Is this expected be
I have a table that includes the Unique Visitors metric, and I use the Compare Time Periods feature to add a comparison column (for example, comparing the current period to the same period last year).However, when I change the workspace date range from July 2026 to June 2026, the primary Unique Visitors column updates with June 2026 data automatically, but the comparison column does not. It continues to display values for July 2025 rather than updating to June 2025.Is there a way to configure the comparison period so that it dynamically updates based on the workspace date range selection (e.g., always comparing the selected date range to the corresponding period from the previous year)?
Adobe recently announced Sub-Hit analysis for Adobe Analytics. However, this feature will be limited to the Products variable, according to the documentation.Since many customers are using List Vars and List Props, support for Sub-Hit analysis for these dimension types is needed. Please extend this feature to those dimension types.
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Hi We are not allowed to store the password in plain text on our instances under the following path:crx-quickstart/install/org.apache.felix.webconsole.internal.servlet.OsgiManager.cfg.json.We attempted to encrypt the password using /system/console/crypto and replaced the paintext value in the configuration with the new encrypted one. However, AEM does not appear to decrypt this value at startup and authenication falls back to the default admin/admin credentials. Is there a supported way to securerly store the Web Console credentials for this boot-time configuration without using plaintext? If not, what is Adobe’s recommended approach for environments where plaintest passwords are prohibited?Thanks!
As the travel tech industry grows, providing a seamless digital booking experience has become crucial for ground mobility platforms. Travelers landing at major international hubs expect a hassle-free transition from the terminal to their vehicles without dealing with hidden fees or legacy booking systems.In Pakistan, the digital shift is rapidly happening. For instance, when travelers are looking for a reliable islamabad airport rent a car service, their primary digital touchpoints are price transparency, instant confirmation, and localized digital payment options.From a digital experience perspective, optimizing this specific customer journey requires: Real-time Fleet Tracking: Keeping users updated on vehicle availability instantly. Simplified UI/UX: Reducing booking steps for overseas travelers who just landed after long flights. Data-Driven Personalization: Tailoring vehicle recommendations based on travel history and group size. What are your thoughts on integrating automated
There appears to be a short window during system startup where the OSGi Management Console (/system/console) can be accessed using default or static credentials (e.g., admin:admin).This window can allow unauthorized users with network access to gain admin rights if they know or guess the password, before the usual authentication/authorization mechanisms and custom user configs are fully in place.What are best practices to completely prevent unauthorized access to /system/console during (and after) startup?
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