Adobe Journey Optimizer

We have our flagship skill builder events fast approaching. NYC and Atlanta locations are right around the corner: September 18th and 25th, with limited spots available. The registration link is here. If you are a licensed Journey Optimizer customer, we would love to see you at a location near you...

Hey AJO Community!  We’re excited to kick off a new initiative called Community Ideas Updates—a quarterly roundup that reflects our ongoing commitment to co-innovate with you. Your ideas aren’t just suggestions—they’re directly shaping the evolution of Adobe Journey Optimizer (AJO). Through these up...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

Description - Increase the maximum number of nodes allowed per journey Why is this feature important to you - for companies with multiple brands (including different sending domains) and complex journeys, this will allow journeys to be condensed into one true journey, allowing customers to flex bran...

Team,Can we leverage the OOTB Adobe Journey Optimizer Dataset "AJO Message Feedback Event Dataset" to create custom fields for data storage.My requirement is to create store custom values in OOTB schema and leverage them at the time of personalization. The way we utilize broadloag schema in Adobe Ca...

Is it possible to have AJO B2B and B2C on one sandbox?

1. Through Adobe servers? 2. Configure Your own email provider (SendGrid, Mailgun), however is it possible to send email directly from AJO campaigns / email node in journey? Or I need to configure Custom Action?

April' 25 release notes Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Journey metrics: Journey metrics are now available, allowing you to measure the impact of your activities across the key metrics of your business a...

Hi, I’m running into an issue with conditional content and could use some input or best practices. Right now, I have the default variant set as an empty text box — the goal being that if a user doesn’t meet any of the audience/condition criteria, it renders without additional copy. However, when I t...

Hi,The client launched an API triggered push campaign in production, but the push notifications are not being sent due to a "PushNoValidTokenFoundForApps" error. The same campaign was previously published in the development environment and worked without issues.Has anyone encountered a similar situa...

I've created an action in adobe io that exports profiles in an adobe ajo journey, but even though it's not returning errors in my adobe io, ajo is taking a very large fraction of profiles from my action with the http error.This adobe io code receives the data and sends it to S3 (it's arriving correc...

Description - Ability to organize campaigns in foldersWhy is this feature important to you - Having multiple brands and teams in a single sandbox, organizing and filtering becomes difficult.How would you like the feature to work -Given audiences have a folder functionality, we would like the ability...

All, I just need help on how I can run an query on an Audience I created, but I want to use Query Service so I can confirm some values from the Audience. I've run queries on the datasets using a Journey Action ID to get Tracking/Message feedback information, but I don't see any documentation on how ...