Adobe Journey Optimizer

Hi, I have a fair understanding of how the tracking links work in AJO. Just trying to find adobe document that explains how it works under the hood? Especially, where does AJO keep the original URL? is it in the tracking URL? If yes then is it encoded/encrypted. This is the level of detail I am look...

Hi there, I’m currently creating a few offers for our client and wanted to clarify the difference between Rules and Audience.If you could explain the key differences with some examples, particularly highlighting situations where one would be more appropriate than the other, it would be really helpfu...

I have sent test emails to 4 profiles but only one profile is receiving the test email in Adobe Journey Optimizer. all the 4 profiles are test profiles. 

Is it possible to use the same IP addresses across two email platforms. We would like to test Email Delivery in AJO while still using SFMC. Looking for a way to avoid IP Warming. We already have a custom action sending email send trigger to SFMC.

I have a use case where the Primary Identity Namespace is a unique ID representing a customer's account. However a customer can have multiple accounts, all with the same email address associated to them, and as a result there are multiple profiles with the same email account. When a customer opts ou...

Hello, I would like to show a banner for a client's birthday.So for example, I would like to show a banner in the app of my company to a client which birthdate is 31/01 (we don't have the year of the birthday but we don't care about the year).And he needs to see the banner until 02/02 23h59.So durin...

Hi Members,   I created a journey with a reaction action after the email action and selected email click on the reaction action. I added a timeout path of 5 days. If the email is not clicked in 5 days then it will go the timeout path. I scheduled the journey and it sent the email correctly , i recei...

Hi Community, I conducted an A/B test using a journey where I created 4 treatments, each with different subject lines and content. I allocated 25% to each treatment and triggered the emails to a test audience. However, despite expecting that each person would receive a different email,  but all 4 pa...

Hi All,  I want to utilize Offer start date and Offer end date in representation as dynamic content  inside the HTML. Is this possible ? if any one knows the syntax that will really help. Thanks in advance,

Help please. Trying to use the following Code in Query Services and keep getting an error: SELECT _*******.enrichmentData.category AS CATEGORY,_********.enrichmentData.enrichmentValue AS enrichmentValue,count(1) eventCountFROM dataset_aep_profileenrichmentWHERE _*******.enrichmentData.enrichmentType...