Adobe Journey Optimizer

Hello Community,I have the following questions regarding discarded profiles that are logged in the Journey Step Event dataset/schema:How can I obtain detailed information about why a profile was discarded? We have the eventType(has Reason shortform) in the schema under serviceEvent.stateMachine and ...

hi There, need your true support with tough topic that after I created an audience using segment definition then next step, I would like to use empty placeholder of existing field to calculate touchpoint date let's say we have 36 touchpoints to send each one according to their age or registration da...

Hi So..... i have a column in the data schema called eventDate, it is string, date-time format in the standard format (ie 2025-01-13T16:15:00Z) - In an AJO email I'd like to display this as both the date in the format 13-01-2025 and the time as 16:15 for the life of me I cant figure out the converti...

Hello, I am looking for resources for learning the AJO Email Designer in depth. I am aware of the Experience League documentation, and this forum, and was wondering if people have other resources to share. Thank you!

We are setting up some internal naming conventions and Im not able to find any limitation in terms of characters length for the following Journey NameCampaing NameDelivery/Action NameAudience Name For exampleTreatment Name -> 64 Characters Limit

We identified a big change that we needed to make to the creative assets for one of our journeys. Becasue it was just the creative assets and because we had another version currently being worked on (meaning I could not create a new version) I decided to make the update directly in live journey. It ...

Hello,   I created a campaign in AJO targeting profiles based on a streaming audience. However, I noticed that even after the profiles were updated in AEP, the emails sent via the campaign still reflect the older profile data. Is this expected behavior? In journeys, it works perfectly fine, but in c...

Hi Community, Below warning i am getting while make live the journey please help me why this warning coming? This journey can be implemented as a campaign. Consider following best practices by implementing your use case in Campaigns.

Is it possible to set-up on a sandbox level that sendouts might be sent only on:a) mon - frib) 9am - 17pm?

Hello Community, I have two questions regarding the use of AEM images in AJO email templates:If we move assets from one folder to another, will it impact the emails that have already been built?If we rename a folder, will it have any impact on the existing emails?