Expand my Community achievements bar.

Applications for the Community Advisor Program Class of 2025 are NOW OPEN – Apply Today!
SOLVED

calculate a date that will be based on age of customer or when they signed up to send timely offer within journey

Avatar

Level 2

hi There,

 

need your true support with tough topic that after I created an audience using segment definition then next step, I would like to use empty placeholder of existing field to calculate touchpoint date let's say we have 36 touchpoints to send each one according to their age or registration date to compose a date into the existing field so i can also add condition to say touchpoint date is on or before today's date into audience segment.

 

please lmk if this is doable or other alternative solution recommended.

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Hi @chrisyan ,

Pls check if the attributes that you are looking is properly configured/enabled in data source  or not ? Check the following link for more details :- https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/configure-journeys/...

Thanks,

Somen

View solution in original post

3 Replies

Avatar

Community Advisor

Avatar

Level 2

Thank you very much, do you know why I am not able to find the profile dataset or columns set up in AJO in the advance expression editor interface?  here is only what I am seeing no profile dataset I enabled:

chrisyan_0-1737043092010.png

 

Avatar

Correct answer by
Community Advisor

Hi @chrisyan ,

Pls check if the attributes that you are looking is properly configured/enabled in data source  or not ? Check the following link for more details :- https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/configure-journeys/...

Thanks,

Somen