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  • 9/24/24
    Calling all Journey Optimizer customers!  We are excited to bring an immersive in-person workshop to a city near you in October and November—London, UK; San Jose, CA; New York City, NY; Atlanta, GA; and Sydney, AUS—to explore the product's unique value and participate in interactive guided sessions...

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  • 9/4/24
    Hi community,    The rise of Generative AI presents incredible opportunities, but it also comes with responsibilities. Check out this comprehensive post that outlines essential guidelines for leveraging Generative AI in a responsible and ethical manner across our Adobe Experience Cloud solution comm...

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  • 7/15/24
    Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

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  • 10/8/24
    Can anyone help me with how to collect the first two elements of an array in AJO (Handlebars.js) and store them in two different fields?{% let demo = "1,903~19.03" %}{% let array = split(demo, "~") %}{% let val1 = array[0] %}{% let val2 = array[1] %}val1 :{{ val1 }}val2: {{ val2 }}I am using this, b...

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  • 10/8/24
    Hi @SatheeskannaK @dugganab @DavidKangni when i am passing a string with some personalization in this from the event activity "Have a few seconds or call" +#event attribute it is taking or as a function not as a string can you let me know how to resolve this.  

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  • 10/8/24
    Hello everyone,We're currently working on a challenge involving conditions based on both language and first name. Here's the scenario:We support two languages: Arabic and English. If the user's language is set to Arabic, the Arabic version is displayed, and the same applies for English.Additionally,...

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  • 10/7/24
    I want to add multiple OR condition in a single city attribute/data. {%#if Country = "INDIA" and City = "ABC" or "DEF" or "GHI" %} 

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  • 10/7/24
    Does AJO have the ability to deploy an email on one date and resend that same email 2 days later to only those profiles who didn't open the original email? Is this achievable? If so, how? 

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  • 10/5/24
    I would like to find documentation on building dynamic and multi-entity segments/audiences using the rule builder in Segmentation Services.

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  • 10/4/24
    Hi Community!I am a fresh Adobe Journey Optimizer user who is trying to add Oracle DB as a source connection, and failing to do so. I was wondering if someone would be able to help me out with it.First of all, I am following this docummentation:https://experienceleague.adobe.com/en/docs/experience-p...

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  • 10/4/24
    Hello, I read through the available documentation on the new IP warming feature. I understand a user can have multiple phases in an IP warming plan. Each phase can have multiple runs. Also, a user can split runs. What are the benefits of having both phases and runs?When building my IP warming plan, ...

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  • 10/4/24
    We have a scenario where we frequently need to get the 'counts' of different sub-segments by using the Journey tool.   Doing this manually using audiences is not practical with the once a day run.   We get these 'counts' to advise the business team of how many will receive each treatment OR exist th...

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  • 10/3/24
    I want to assign a profile property to a variable, like so, but I get an error{% let Pemail = {{profile.identityMap.email}} %} Thank you, 

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