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DXCertifiedPgM
Adobe Employee
Adobe Employee
Jul 18, 2024 5:32 PM UTC

AJO Business Practitioner Professional Course and Exam Prep Q&A

Adobe Journey Optimizer Business Practitioner Professional free online training with exam preparation. Have a question about the AJO Foundations course, AJO Business Practitioner Professional course, or the Certified Professional exam prep guide listed on the certification information page? 

Reply to this thread and a learning support specialist will respond to you. 
 
We follow the Adobe Experience League Community Forum Guidelines in this discussion thread. If the response resolves your question, consider giving a Like to the learning specialist who replied. We appreciate the kudos! Questions outside the scope of the online courses and exam preparation guide will be directed to the main community forum page. 

42 replies

Level 2
Oct 24, 2024 8:33 AM UTC

Hi There,

 

Recently there is change in adobe certification portal .  now with the new portal i am not able to schedule for my AJO exam. Not seeing any proper document/link to follow. 

Home --> Certification Catalog --> AD0-E606 Adobe Journey Optimizer Developer Expert


with the above navigation  , it is re directing to the following link ,  but there is no option to use my voucher and schedule for my exam. 

https://certification.adobe.com/courses/199

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Tof_Jossic
Adobe Employee
Adobe Employee
Oct 24, 2024 8:42 AM UTC

@sinrajna1 Do you not see this in the portal?

Link I have when logged in is https://certification.adobe.com/certification/journey-optimizer-developer-expert?tab=certificate5 (path is Home Certification > Home > Certification Catalog > Adobe Journey Optimizer Developer Expert)

 

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Level 2
Oct 24, 2024 8:51 AM UTC

 

When i use the link which you have shared , I can only able to navigate the above screen . But it is not giving me any option to use my voucher and schedule my exam.

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Adobe Employee
Nov 26, 2024 10:53 PM UTC

Hi,

 

Can somebody help here. I have scheduled my exam for AJO - BP but the TAKE EXAM never showed up at the exam time. Wondering how i can take the exam.

In guardian browser too i dont see the scheduled session for the exam scheduled.

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FelixDC-DM
Level 2
Nov 27, 2024 2:57 PM UTC

Hello@Alokla

 

I'm a fellow learner focused on Adobe DX course-related questions here.

I understand that you're facing an issue with accessing your scheduled exam for AJO - BP and the exam interface isn't showing up at the scheduled time, either in the exam platform or in Guardian Browser.

 

Check Time Zone and Schedule:

  • Ensure that the time zone set for your exam matches your current location.
  • Verify the scheduled exam time in your confirmation email or exam portal to confirm that the timing hasn't changed or that there are no errors in the scheduling.

Guardian Browser Issues:

  • If you are using Guardian Browser, try closing and reopening the browser.
  • If the exam session is not visible in Guardian Browser, ensure that you are logged into the correct account associated with your exam and that the session is active.

Restart Guardian Browser:

  • Close Guardian Browser completely and then reopen it. This refresh may help display the current session.

For any further inquiries, you can also contact our technical support team by following these steps:

  • Navigate to the "Support" dropdown in the upper navigation bar and select "Contact Us"
  • Complete the form with as much detail as possible and click Submit. This will generate a support ticket in our system, and we will respond within 24 hours.

Let me know if I’ve addressed your query. Happy to help further.

 

Best regards,
Felix Dela Cruz
Adobe DX Professional, Learning Specialist

 

If you like my response, please give it a ‘Thumbs Up’, appreciate your Kudos. If this post helps, then please consider ‘Accept it’ as the solution to help the other members find it more quickly. You can accept more than one post as a solution.

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Adobe Employee
Nov 27, 2024 3:00 PM UTC

Thank you @felixdc-dm 

 

I will try these steps in my next scheduled exam.

I also wanted to know if i should see the scheduled exam under my sessions on guardian browser, because i dont see it now for the scheduled exam.

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Apr 3, 2025 4:42 PM UTC

Hi all,

 

Could you all recommended any website with more AD0-E329 practice test or questions? I have done all the practice questions and test on Adobe website. Thank you. 

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Level 2
Apr 4, 2025 4:52 PM UTC

Hello @ElizabethTe,

 

I’m a fellow learner focused on Adobe DX course-related questions here.

 

We appreciate your enthusiasm in finishing our practice questions regarding ADO-329 (Adobe Journey Optimizer for Business Practitioners - Professional). We are glad to know that you are eager to take more practice tests.

 

In response to your question about recommending any website with more AD0-E329 practice test or questions, unfortunately, we have no more practice questions specifically for ADO-329 currently.

 

We can recommend courses and practice questions that are somehow related to the course you are asking about.

 

Here is the link for those courses:

Let me know if you find this recommendation useful. Also, please let me know if you have any questions. We are happy to assist you in any way possible.

 

Best regards,

Christian John Berao

Adobe DX Professional, Learning Specialist

 

If you like my response, please give it a ‘Thumbs Up’. We appreciate your Kudos. If this post helps, then please consider ‘Accepting it’ as the solution to help other members find it more quickly. You can accept more than one post as a solution.

 

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Adobe Employee
May 14, 2025 2:15 PM UTC

Hi, 

 

I am currently going through the "Adobe Journey Optimizer for Business Practitioners – Professional" Course. I am on the Lab section of the course but I can't figure out a way to start the Simulation. Please let me know what steps I need to follow. 

Thanks!

 
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Adobe Employee
May 14, 2025 7:41 PM UTC

Hi @ishami1

I'm a fellow learner focused on Adobe DX course-related questions here.

 

We appreciate your enthusiasm in trying out our Adobe Journey Optimizer course.

 

I understand you're having difficulty starting the simulation for Adobe Journey Optimizer for Business Practitioners – Professional.

 

Please note that the simulation is interactive but limited to specific clickable areas on each slide. You can find detailed instructions on how to begin and complete the simulation by going to the "Lab Instruction" section, which provides a step-by-step guide.

You can also click the controls located at the bottom left corner of the slide to go to the next slide.


Best regards,

John Barruga

Adobe DX Professional, Learning Specialist

 

If you like my response, please give it a ‘Thumbs Up’, appreciate your Kudos. If this post helps, then please consider ‘Accept it’ as the solution to help the other members find it more quickly. You can accept more than one post as a solution.

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Level 1
Mar 23, 2026 8:24 AM UTC

Dear John,

I am experiencing the same issue. There is nothing I can click on in the lab instruction. I can only zoom the picture in or out. I have tried in edge and chrome, but nothing helps. Mouseover doesn’t help either. The only thing available here is a long list of instructions I can’t complete :( 

 

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Meriam_88
Level 2
Jun 11, 2025 12:37 PM UTC

Hello Dears, 

I am preparing for Adobe Commerce Business Practitioner Professional. I am seeking a mockup exam, any suggestions please? 

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Adobe Employee
Jun 11, 2025 3:19 PM UTC

Hello @meriam_88

 

I'm a fellow learner focused on Adobe DX course-related questions here.


We appreciate your enthusiasm in trying out our Adobe Commerce course.


Yes, there's an available mock-up or practice test examination for Adobe Commerce Business Practitioner Professional before you take the actual examination.

The practice test contents might be any of the following topics below:
1. Adobe Commerce Overview
2. Business and Marketing Strategies
3. User Experience & Site Navigation
4. Order Management and Checkout Process
5. Customer Management
6. Catalog and Inventory Management
7. Business Insights and Reporting
8. Integrations and Extensions
9. Security and Compliance
10. Project Management and Implementation


Perhaps this doesn't mean that these topics on the practice test will be the same as the actual examination.

To begin the practice test, please use this link and click "Begin practice test." https://certification.adobe.com/courses/1025

Best regards,
Reymarck Cenidoza.
Adobe DX Professional, Learning Specialist

If you like my response, please give it a ‘Thumbs Up’, appreciate your Kudos. If this post helps, then please consider ‘Accept it’ as the solution to help the other members find it more quickly. You can accept more than one post as a solution.

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Meriam_88
Level 2
Jun 12, 2025 7:28 AM UTC

Thank you Reymarck Cenidoza.

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Sep 7, 2025 8:55 AM UTC

Great post 

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Meriam_88
Level 2
Sep 7, 2025 10:34 AM UTC

Thank you very much. Is there any way to get hands on experience? 

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Level 2
Sep 8, 2025 3:59 PM UTC

Hello @meriam_88,

I'm a fellow learner focused on Adobe Digital Experience course-related questions here.

We appreciate your interest in exploring more about Adobe Courses.

To better assist you, could you please clarify which specific course you're referring to regarding hands-on exercise?

If you're referring to Adobe Commerce, please note that hands-on exercises are currently not available for that course.

However, we do offer hands-on exercises for other solutions such as Adobe Experience Manager and Adobe Journey Optimizer. These can be great alternatives if you're looking to gain practical experience.

Let me know if I’ve addressed your query. Happy to help further.

Best regards,
Rusty Lopez
Adobe Digital Experience Professional, Learning Specialist

If you like my response, please give it a ‘Thumbs Up’, appreciate your Kudos. If this post helps, then please consider ‘Accept it’ as the solution to help the other members find it more quickly. You can accept more than one post as a solution.

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New Member
Nov 20, 2025 5:06 PM UTC

Hi @rustyl-dm - Could you please share simulation environment to do hands-on exercise for Adobe Journey Optimizer? Thanks.

 

Regards

Bharat

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Oct 8, 2025 5:38 AM UTC

Hi Thank you for this community forum for helping out resolve queries,

 

I am new to Adobe certification and is willing to start studying for the certificate exam (AD0-E903 "Adobe Workfront Project Manager – Professional"), can you guide me on how to get started for learning and get a voucher / free credits to take the certification. Please share the process and resources or links where i can get some assistance or support.

 

Thank you again

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RashmiK-DM
Level 2
Oct 8, 2025 1:02 PM UTC

Hi @venkata_sai_jaya_kishorede 

 

I'm a fellow learner focused on Adobe Digital Experience course-related questions here.

 

Thank you for choosing The Adobe Digital Experience Certification. We’re glad to know that you’d like to begin your certification journey. We’re happy to assist you with it.

 

In response to your query about on how to get started learning with Adobe Workfront Project Manager – Professional, and vouchers or free credits for the certification. 

 

Please register at certification.adobe.com. If you have already registered, you can skip the registration process.

 

Below is the link for the Adobe Workfront Project Manager – Professional course and certification, along with the practice test, exam guide, and instructions to schedule an exam:
https://certification.adobe.com/certification/project-manager-professional/209?tab=certificate1

 

Regarding your query on vouchers or free credits for the certification, please visit the Adobe Voucher Center to view voucher pricing and the Voucher FAQs.
https://certification.adobe.com/certifications/vouchers

 

However, if you are a student, Adobe employee, or Adobe partner, you will be eligible for a discount. To avail the discount, log in using your student, Adobe employee, or partner email address.

 

Let me know if I’ve addressed your query. Happy to help further.

 

Best regards,
Rashmi Kumar
Adobe Digital Experience Professional, Learning Specialist

 

If you like my response, please give it a ‘Thumbs Up’, appreciate your Kudos. If this post helps, then please consider ‘Accept it’ as the solution to help the other members find it more quickly. You can accept more than one post as a solution.

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New Member
Nov 18, 2025 4:19 AM UTC

Can you tell me if there is a sandbox environment for AJO anywhere (with sample database, sample templates, etc.) where I could get some hands on experience? I haven't got access to AJO while going through the course.

Any tip would be appreciated.

Thanks.

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New Member
Nov 18, 2025 5:17 AM UTC

Hi,

Module 1 of AJO Business Practitioners 1. Getting Started: Lab - Creating Push Campaign using Personalization  - will not react on last task pressing the activate button, which results in uncompleted Lab task. I've repeated this multiple times, same result. Any idea why this doesn't work?

Thanks.

 

 

 

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Meriam_88
Level 2
Nov 18, 2025 10:21 AM UTC

First, try to hit on the "resume" button, until you reach go to the next module. 

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