AJO Business Practitioner Professional Course and Exam Prep Q&A | Community
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Adobe Employee
Adobe Employee
July 18, 2024

AJO Business Practitioner Professional Course and Exam Prep Q&A

  • July 18, 2024
  • 11 replies
  • 17500 views

Adobe Journey Optimizer Business Practitioner Professional free online training with exam preparation. Have a question about the AJO Foundations course, AJO Business Practitioner Professional course, or the Certified Professional exam prep guide listed on the certification information page

Reply to this thread and a learning support specialist will respond to you. 
 
We follow the Adobe Experience League Community Forum Guidelines in this discussion thread. If the response resolves your question, consider giving a Like to the learning specialist who replied. We appreciate the kudos! Questions outside the scope of the online courses and exam preparation guide will be directed to the main community forum page. 

11 replies

November 20, 2025

Hi,

I have started learning Adobe Journey Optimizer and came across hands-on activity in Getting Started module for designing Push campaign. However, there is no "Start" option to launch the same. 

Could you please help? Thanks.

Regards
Bharatkumar

JonathanA-DM
Level 2
November 20, 2025

Hi @bharatkumarparyani,

I'm a fellow learner focused on Adobe DX course-related questions here.

Thank you for reaching out and for your interest in Adobe Digital Experience Courses.

To assist you better, could you please share the error you are encountering?

 

If you would like to restart the hands-on activity you have already completed, please follow the steps below:

    1. Log in to the certification portal: https://certification.adobe.com/courses/ 
    2. Navigate to the course: https://certification.adobe.com/courses/1065 
    3. Open Module 1Getting Started Lab – Creating a Push Campaign using Personalization 
    4. Click on Resume or Repeat to start the lab. 
    5. Use the UI controls: 
      • Play/Pause 
      • Previous 
      • Next 
      • TOC (Table of Content) 
      • Collapse play bar 
    6. Click TOC → On the right side, you’ll see Simulation slides and duration. 
    7. Click Next → Each slide will show completion progress on the right side. 
      • As you advance, slides are marked with a  check icon 
    8. Continue until slide 43 is completed. 
    9. Click “Back to course” (top‑right corner). 
    10. Verify status change → Module status updates from In‑progress to Completed.

Complete each simulation slide in order to have the course marked as completed. 

Let’s wait for the author to review any potential errors affecting your ability to schedule the certification exam.

They will reach out to you as soon as possible if any issues are identified.

Let me know if I’ve addressed your query. Happy to help further.

Best regards,
Jonathan Azariah
Adobe Digital Experience Professional, Learning Specialist

 

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November 21, 2025

Hi @jonathana-dm,

 

Thanks for your response.

 

I am not getting any error. I am not able to find the Start button mentioned in attached screenshot. Thanks.

 

 

 

Regards

Bharat