Form Submission error

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Hi Everyone

I am encountering the following error when submitting the form in the AJO environment. Could anyone guide me on how to resolve this?

SatheeskannaK

Adobe Champion, Community Advisor, UG Leader

Hi @Jasbirka, To troubleshoot the issue on the form, we need more information.

Here are the steps to get more information:

Open your browser and go to the Network tab in the Developer Tools.
Submit the form and look for the failing request. It usually goes to edge.adobedc.net or an AJO endpoint.
The response body typically contains a specific error code or message.
Also, follow this thread for more information:

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Thanks, Sathees

JasbirkaAuthor

Level 6

Hi @SatheeskannaK - I have conducted some research and discovered that the URL below is currently inactive, which is preventing the page preview from loading.

While adding a test profile does enable the "Open preview" option, the form only submits when my own email address is used. If I enter any other email address, the form fails to submit and displays the error: "Form submission failed, please try later."

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SatheeskannaK

Adobe Champion, Community Advisor, UG Leader

@Jasbirka Technically, when you use a test profile, such as Jasbir test, is used, it should allow access to the preview and enable the submission of information on the landing page. Would it be possible to share the configuration settings of the landing page form along with the field information?

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Thanks, Sathees

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