Community Topics

hi i have several demands from my client regarding sending email/sms  i wonder if there is global configuration to do that ? avoid sending on the first day of the monthavoid weekend avoid holidays it can be different answer to each questions :).  thanks ! 

Hi I want to create a URL for a button that, when clicked, opens a specific page. After navigating to that page, I also want to display a contextual attribute from a custom action in the URL.assume this senrio( https://www.google.com/  then the contextual attribute {{context.journey.actions.d06f7669...

Hi I would like to create an action within Adobe Journey Optimizer where, during a journey, a specific profile ID is sent to an external endpoint URL for encryption. Subsequently, the encrypted ID is returned in real-time and integrated back into the journey.

Hi , I am just wondering if its possible to convert json offers to html via rendering it via email channel. The reason why i want to do that is because its easy for the source system to generate json offers and send it to AJO. However before sending these offers via email we have to convert it to ht...

Hello, I'm trying to generate a Order Confirmation email and not getting the data from the productListItems - even in Test mode.  My basic setup is the same as outlined in Adobe's help file.   {{#each context.journey.events.event_ID.productListItems as |product|}} <table> <tbody> <...

When I create fragments in AJO through UI using default structure and content components, modify styles with styles editor and save, they work fine in the email editor. However, the HTML code the system generate is lacking some outlook and dark mode specific code e.g. bolding does not work and image...

Hello community,I'm interested in personalizing an email using a product schema from my catalog. However, I'm facing challenges in finding this information within the datasource or in the HTML editing options of the email. Is it feasible to personalize an email using a product schema?Thank you.

I wish to format a contextual attribute coming from an event in a journey.I have tried a few variations below for the snippet but none have worked so far. {%= formatDate(context.journey.events.``1527359670``._tester.modifyDate, "DD MMMM YYYY K:mm a") %}Invalid syntax Error in parsing PQL expression ...

Description: A function to test the best time to send out campaigns. Why is this feature important to you: be relevant for the customer and get higher open and click rates. Also, to improve the email sender's reputation. How would you like the feature to work: a function to divide the audience and s...

We have a 4 email journey.   Day 1, Day 4 (3 days) , Day 18 (14 days) and then every 14 days for another 2 emails. We can see that the audience received the 3rd  email but then everyone stopped moving in the journey - they did not unsubscribe and they did not move to the next wait condition?  Anyone...

Recently we have launched our first journey with Email channel in AJO so when I see CTR its not showing proper result. Can you help with the formula which you use to calculate CTR in AJO. Src shot shared for your reference.   

August 2023 release notes Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Send In-app messages in your journeys: You can now send personalized In-app messages to your app users within a journey. Use Journey Opti...