Community Topics

Hi All, I have got a use case to implement CDH integration with AJO. CDH for NBC and AJO for journey builders. Please let me know if anyone has tried this before. Thanks!

Hi, I want to send emails to a group of users whenever an event occurs. Any solution to achieve this?

Hi everyone, Following the February 2025 Release Notes, the Result Sets feature has been deployed, and I was able to create them in the sandbox I use. However, I noticed that the "Add Business Rule" option is missing in the channel configuration for both Campaigns and Journeys. Is there a way to ens...

Hi Team Today in our AJO journey testing, we are highly dependent on Profile snapshot update which usually takes 24 hours  We can’t use the Test mode functionality of AJO since we are using Read audience activity which is querying the profile segments  Can anyone from the community please suggest th...

What is the most effective way to check if customer has adequate consents but during journey? Condition Node? What are your methods?

Since email field validation and dynamic content blocks aren't built-in features in the Adobe Journey Optimizer (AJO) landing page builder, what would be the best practice to implement these? Are there any workarounds, such as custom scripts or integrations, to ensure data accuracy and personalized ...

Hi,  I have a bit of an urgent ask so any quick responses would be appreciated.  We're trying to add links to SMS and some links we'll need to add as a hyperlink. Is there a way to do this from AJO? ExampleInstead of showing the link: https://www.adobe.com/homeWe'd like to show: Click Here which wou...

Why is this feature important to you?Loosing email subscribers is a threat to every marketing program. This is why we should assure opt-out requests are gathered where recipients actually still like to receive emails. But this happens when content filters / spam filters analyze URLs in our emails. T...

Description - while in emails you have bcc functionality that allow the company to have a copy of the exact message sent to the client , in push and sms there isn't a way to do that Why is this feature important to you - we work with insurance and banks and it really necessary to have copy of the en...

Description -When searching for audience and journeys, I want to be able to search by including AND excluding terms.  I want smart search.    Why is this feature important to you -We mark several of our journeys as DEMO and Test, for earlier versions.  I should be able to search for a specific name ...

Description -We need the Abiltiy  to determine the engagement of customer based on the the Journey or Campaign Name in an audience.  In particular, to state, if the Journey Name starts with/contains "xyzFY25..." Why is this feature important to you -Currently, we can only use the Journey ID, which m...

Description -I need the AEP/AJO system to identify proactively journeys or experiences that may not be behaving as planned.  For instance if a customer is receiving an email multiple times or reentering a journey multiple times due to a design flaw,  Why is this feature important to you:We had a jou...