Community Topics

Hello All, Is there a way to get an error log for journeys?I getting errors when using a custom action.Thanks

I am trying to export data to Third Party using Stargate API Endpoint configured in a custom action. The attributes are a combination of XDM Profile Schema & XDM Experience Event schema. I am unable to retrieve the XDM Experience Event data, and in the logs I could see Profile data is fetched but ex...

Hello, In one of our clients' use case, we are working with an external system to which we need to make two API calls.Call 1: Will give an API token. This API token is sent in response header (not in response body)Call 2: Using the token from call 1, we have to call another API end point to save/upd...

Description Custom Action in a Journey that triggers a notification event     Why is this feature important to you When an email is sent to a specific audience group, I want to send a notification to the Sales rep (On customer profile0 immediately to set up a call or follow up action. The ability to...

Hi, I want to pass an expression fragment (SMS) as follows:"Hi first name" (first name to be taken from the profile attributes) into the custom action message body. Is this possible?If not, can I copy paste this fragment into the custom action body? Thanks 

Hi All,I'm currently setting up custom actions in Adobe Journey Optimizer (AJO) to send profile attribute details to an external API. However, I need assistance with creating an Audience to exclude members to whom I've already sent data on the same day. Additionally, I plan to use this Audience as e...

Hi,   I created a journey and included a custom action (which should call an API and get a response). When i am running my journey my custom action always goes in timeout step and ends the journey. However when i hit the same API via postman i get result immediately.   This is what i see in test mod...

Hi Team, We are trying to check if a profile is eligible for an offer in the custom action editor; if it is, get the offer details in the custom action. Any suggestions on how this can be achieved? Thanks,Koti.  

Hey all, We are using a custom action in a journey, which hits a proxy api to generate a token and inject it as an authentication header for subsequent calls. We are setting the cacheDuration in the authentication payload to 1 hour so that the token in response gets stored in the cache and it is goo...

Hi there, We are using customAction to send signals to our 3rd party platform to send emails and SMS. I know there is the Rules - Message Frequency OOTB feature in AJO, but can that be applied to emails sent from custom Actions as well? If not, can someone suggest a workaround that we can use this? ...

Hello,  We got stuck with creating custom action to SFMC and would appreciate any suggestions from this group.  1) We followed the steps to configure Custom Action from this article by @anuhya-tad .Expect that we are sending the audience to SFMC's Data extension. 2) Custom  Action Configuration :   ...

Hi,  is it possible to retrieve the information from a relationship established with a lookup schema into a journey?  In the specific i have an id on a profile schema, this id is related to a lookup entity with further details, such es color, price etc. Can i retrieve the details of the lookup into ...