Community Topics

We're attempting to pass a complex array of objects. Everything works fine in the preview, and we're able to send proofs successfully. The object is defined at the content template level and utilized in a fragment to render the object details, which also works perfectly. However, we're encountering ...

March '25 release notes Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Integration with Adobe Express (Limited Availability): The Adobe Express integration in Adobe Journey Optimizer lets you use Adobe Express's editin...

Does the field parentTransitionName updates only after a condition step or after every step like Email & End ?What will be the parentTransitionName of a profile which goes through the below sample journey ?

HI All,has anyone tried to access journey using API's and edit them to create a new duplicate journey and publish it?.I have only found this documentation about Journeys API covering only capping and throttling API's- https://developer.adobe.com/journey-optimizer-apis/references/journeys/Tried raisi...

Do you know how much does it cost? I read that it might be even 10k$+ per year ... My customer is from eastern Europe so that is not peanuts Could you recommend any other tools? 

Hi Team, Consider a scenario where I have a journey with audience qualification and it's a batch audience which evaluates at 7PM IST daily. Now if profile XYZ has entered the journey at 8 PM IST and exited at 9 PM, will it re-enter the journey before the next batch segment evaluation or after it ?

HI All,Recently there was a use case in which we need to update a Number based on a contextual attribute in email designer of AJO.Let say there are 4 attributes in my schema each has a boolean value in it.ATTR1, ATTR2, ATTR3, ATTR4                                     True/ FalseA journey - Unitary E...

Hi,I recently have noted (mainly after Feb 19 2025) in AJO that if we create a AJO email journey and publish it then another campaign also gets created (like a email campaign with same email HTML) which is not visible in campaign browse list in the UI we have to check the contact history using the p...

Hi All,I am trying to follow the example for creating web channel experiencehttps://experienceleague.adobe.com/docs/journey-optimizer/using/web/create-web.html?lang=enTutorial talks about making changes in the web content using editor. And adding personalization to web page.I am able to make  these ...

What is the business case on two eligibility levels? First we put eligibility on an Offer then on a Decision where these offers are included. I am preparing for a certification that's why I would like to understand that in depth

Which specific fields are updated after user opt-in/opt-out using AJO landing pages?https://experienceleague.adobe.com/en/docs/journey-optimizer/using/landing-pages/lp-use-cases 

Why is the last answer correct?