Community Topics

Hi,I recently have noted (mainly after Feb 19 2025) in AJO that if we create a AJO email journey and publish it then another campaign also gets created (like a email campaign with same email HTML) which is not visible in campaign browse list in the UI we have to check the contact history using the p...

Hi All,I am trying to follow the example for creating web channel experiencehttps://experienceleague.adobe.com/docs/journey-optimizer/using/web/create-web.html?lang=enTutorial talks about making changes in the web content using editor. And adding personalization to web page.I am able to make  these ...

What is the business case on two eligibility levels? First we put eligibility on an Offer then on a Decision where these offers are included. I am preparing for a certification that's why I would like to understand that in depth

Which specific fields are updated after user opt-in/opt-out using AJO landing pages?https://experienceleague.adobe.com/en/docs/journey-optimizer/using/landing-pages/lp-use-cases 

Why is the last answer correct? 

We got a request from a customer. Is it possible to send a message directly to customer inbox in the mobile app?

What is the business use-case for that? If multiple business units use's one sandbox in order to levarage sitched profiles however they have different email domains?

We are trying to collect additional send logs for each email send. Is there a way to send a unique id per email sent to a profile, and collect the same from the feedback schema for email campaigns?  

Could somebody explain me this answer? 

Hello Community, We went live with one AJO journey in Feb-2025.In Mar-2025, the Journey was modified and Email action label name was changed.  Now we are facing issue because correct Send / Click counts are not being reflected in the CJA reports. (For. ex: for every 100 emails sent, with new name we...

I created three channels those are content card, web and code , but in journey actions settings those are not listed out , if anyone come across this situation please let me know  Waited almost 18hrs still not appearingThose are listed out in campaigns configurations   

Trying to activate ID-specific marketing consents, as these are stored as Map datatype, unable to select while activating the audience, those who have opted out via audience activate. Even if we wanna ingest data from external source to update via the dataset, how do we setup data ingestion for ID-s...