Topic: Journey Optimizer

Good morning community I am having an issue when uploading data from a SFTP server. I previously configured the connection account to the server: user, password, host, etc. When I start the data adding process, I select the CSV file from which I want to extract the information and the delimited file...

Hi,I've created an "Offer Decision" to be displayed on a webpage. However, when I integrate this web offer, the page remains unchanged, neither displaying the offer nor the fallback. Interestingly, when I remove the Offer, other modifications I've made (like text changes) appear correctly. So, it se...

Hi, I want to establish connection between Marketo and Adobe Journey Optimizer. I followed the instructions as mentioned in the below document.https://experienceleague.adobe.com/docs/marketo/using/product-docs/adobe-experience-cloud-integrations/set-up-adobe-organization-mapping.html?lang=en I recei...

Description: A function to test the best time to send out campaigns. Why is this feature important to you: be relevant for the customer and get higher open and click rates. Also, to improve the email sender's reputation. How would you like the feature to work: a function to divide the audience and s...

We have a 4 email journey.   Day 1, Day 4 (3 days) , Day 18 (14 days) and then every 14 days for another 2 emails. We can see that the audience received the 3rd  email but then everyone stopped moving in the journey - they did not unsubscribe and they did not move to the next wait condition?  Anyone...

September 2023 update Check out what's new, improved, and fixed in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Per-Sandbox mobile application credentials storage: This new feature allows you to easily manage and associate push credentials with a dedica...

Apologies if this is an obvious question, I'm new to AJO and it seems to lack a lot of basic functionality I'd expect from an email platform. Hopefully it's just me... We have sent our first email out of AJO, in the reporting there are some basic metrics but I can't see an obvious way to tell who ha...

Is there a way to loop through the journey in AJO if a condition is not met at that time after adding a wait condition?Check the condition in the journey again after x days if the user didn’t qualify for the condition.Is there a way to add a wildcard/dynamic value in the URL part of the data source ...

Join us for the next Adobe Journey Optimizer Community Q&A Coffee Break!    Wednesday, August 30th from 8am -9am PT    We'll be joined by Adobe Journey Optimizer experts: Siddharth Jain (@siddharthjainPM), Principal Product Manager,  Chetan Prasad (@praschetan), Group Product Manager and Nikhil Shar...

Join us for the next Adobe Journey Optimizer Community Q&A Coffee Break!    Wednesday, August 30th from 8am -9am PT    We'll be joined by Adobe Journey Optimizer experts: Siddharth Jain (@siddharthjainPM), Principal Product Manager,  Chetan Prasad (@praschetan), Group Product Manager and Nikhil Shar...

Is it possible to send messages to the same email address or phone number multiple times within the same journey? Does Adobe Journey Optimizer filter out these duplicates?"

Followed the walkthrough setup of app surfaces, data streams and extension installs for Mobile SDK with AJO service here, but unable to get the push notification to work.  Through the process you identify the app with a specific appId and connect via assurance to their validation checker, and at thi...