Community Topics

Which activity would be rendered? There is no method (except human factor to manage conficts between AJO and AT campaigns?

Hi everyone, The Web Channel is working when used in Campaigns — I see the message display correctly in my SPA.But when I trigger the same Web Channel via a Journey, nothing appears in the app.I configured a webevent and trigger that event in journey. The profiles are entering into journey but nothi...

Hey! I'm building out a Campaign to run on my Web Channel, but can't set it to run on a specific URL, so it's going to run on every single page on the site. Alternatively I could create a Channel specific to the page I want it to run on, but that would mean a new channel for every page on my site, s...

Hi All,I am trying to follow the example for creating web channel experiencehttps://experienceleague.adobe.com/docs/journey-optimizer/using/web/create-web.html?lang=enTutorial talks about making changes in the web content using editor. And adding personalization to web page.I am able to make  these ...

How you configure web channel in AJO when it comes to different type of pages?My first idea is to create separate configuration for:- home - basket - confirmation - product page (all in one configuration) What are your best practices? 

Any hints how to make it work?1. Tried both private / corporate computer2. Different browsers - Chrome / Mozilla3. Extension also does not help  Reviews of the extension: 

AJO is prices by Engageable Profiles. Does it only counts for outbound communication (users who have consent) or also all the users who are included in Web Campaigns? Some of the users engaged in web campaigns might not have marketing consent but would be included in web campaign - but they are incl...

Hi, I created a sample journey, attached the screen, for "web channal" action am getting errors, not sure what it means. Web channal config:I also get below error when i try to "Edit Content", and debugger is active.  Thanks

Hi Adobe Community, With the recent updates to AJO, which now includes web-based and code-based channels, I am evaluating whether to use Adobe Target or AJO for personalization efforts on web platform.Given these new capabilities in AJO, I am curious about the key differences in functionality, flexi...

October' 24 release Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Email Content Locking: Journey Optimizer now allows you to lock content in email templates, either by locking the entire template or specific structure...

I noticed that, unlike emails, there isn't an option to add Offer Decisioning in Web Campaigns. Could you please explain how web campaigns with offer decisioning are configured in AJO?I am aware of a document available for configuration via Web SDK, but I would like to understand how offer decisioni...

I would like to use web channel in AJO and editor does not load. I use different browsers - Edge, Chrome, Chromium, Mozilla . Installed Adobe Experience Cloud Visual Editing Helper and still editor does not work. I disconnected from corporate VPN. Any hints?