Community Topics

Any hints how to make it work?1. Tried both private / corporate computer2. Different browsers - Chrome / Mozilla3. Extension also does not help  Reviews of the extension: 

AJO is prices by Engageable Profiles. Does it only counts for outbound communication (users who have consent) or also all the users who are included in Web Campaigns? Some of the users engaged in web campaigns might not have marketing consent but would be included in web campaign - but they are incl...

Hi, I created a sample journey, attached the screen, for "web channal" action am getting errors, not sure what it means. Web channal config:I also get below error when i try to "Edit Content", and debugger is active.  Thanks

Hi Adobe Community, With the recent updates to AJO, which now includes web-based and code-based channels, I am evaluating whether to use Adobe Target or AJO for personalization efforts on web platform.Given these new capabilities in AJO, I am curious about the key differences in functionality, flexi...

October' 24 release Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Email Content Locking: Journey Optimizer now allows you to lock content in email templates, either by locking the entire template or specific structure...

I noticed that, unlike emails, there isn't an option to add Offer Decisioning in Web Campaigns. Could you please explain how web campaigns with offer decisioning are configured in AJO?I am aware of a document available for configuration via Web SDK, but I would like to understand how offer decisioni...

I would like to use web channel in AJO and editor does not load. I use different browsers - Edge, Chrome, Chromium, Mozilla . Installed Adobe Experience Cloud Visual Editing Helper and still editor does not work. I disconnected from corporate VPN. Any hints?

As I read in the documentation code base experiences are run as soon as WEB SDK is loaded. Taking into account that WEB SDK should be in the head section of the page. What if we would like to (as an experience) personalize some banner. Then in the js script we should check if DOMContentLoaded event ...

Hi All,I am facing issue while using offer decision in AJO web campaign. I am unable to activate the web campaign with offer decisions added to it.I am not getting any warnings or alerts while doing the same. These are some of the pointers I noted while creating web campaign with offer decision When...

Hi,I am currently attempting to set up a web campaign in Adobe Journey Optimizer, using a custom identity namespace for my audience. However, I'm encountering issues with activating the campaign, and I am unable to identify any errors or warnings within the campaign. I would greatly appreciate any a...

I'm currently in the process of integrating a web channel into our AJO implementation. Following the guidelines outlined in the 'Web Channel Prerequisites' documentation, I have successfully configured the web SDK. To test this setup, I've been utilizing Adobe's provided Luma enablement site and inj...

Hi,I've created an "Offer Decision" to be displayed on a webpage. However, when I integrate this web offer, the page remains unchanged, neither displaying the offer nor the fallback. Interestingly, when I remove the Offer, other modifications I've made (like text changes) appear correctly. So, it se...