I noticed that, unlike emails, there isn't an option to add Offer Decisioning in Web Campaigns. Could you please explain how web campaigns with offer decisioning are configured in AJO?
I am aware of a document available for configuration via Web SDK, but I would like to understand how offer decisioning can be implemented specifically for web pages.
Thank you.
Solved! Go to Solution.
Topics help categorize Community content and increase your ability to discover relevant content.
Views
Replies
Total Likes
@everyone, AJO Web channel doesn't support Offer decisioning. But yes, we have a workaround by creating fragments to add offer decisioning and use the fragments in Web page personalization.
For syntax, below is the URL for reference
Personalization syntax | Adobe Journey Optimizer
offer decision can be added via “Add personalization” https://experienceleague.adobe.com/en/docs/journey-optimizer/using/web/get-started-web .
Choose offer placement as a web channel , so that the offer can be pulled on web page. Check out the Prerequisites and guardrails for web campaign to incorporate offer decisions at web SDK level https://experienceleague.adobe.com/en/docs/journey-optimizer/using/web/configure-web-channel/web-pre...
Views
Replies
Total Likes
Thank you for your response. When I am trying to add web channel offer in AJO I don't see any option to add offer decisioning in web channel either through compnents or through personalization, Adding screenshots for reference.
Views
Replies
Total Likes
A couple of questions.
Are you able to see the decision management navigation in the tool and create offers and decisions?
May I know the name of the AJO license package procured from Adobe? Is it AJO Ultimate?
Views
Replies
Total Likes
Yes I can see the offer decision option. Licensing is AJO ultimate
Views
Replies
Total Likes
Please create an Adobe support ticket
Views
Replies
Total Likes
Hi @mustufam5967803 ,
I will be interested to know the response from Support if they are able to make Offer Decision available for web channel through the UI.
I had the same issue lately but didn't have time to open a ticket with Support. So I ended up using this work around by adding the code below in HTML
{{{offer.html.[xcore:offer-placement:9909be0ddac39bc4].[xcore:offer-activity:9909fc8c376795aa].content}}}
You can get the placement ID from your placement and you activity I from your decision
Thanks,
David
@everyone, AJO Web channel doesn't support Offer decisioning. But yes, we have a workaround by creating fragments to add offer decisioning and use the fragments in Web page personalization.
For syntax, below is the URL for reference
Personalization syntax | Adobe Journey Optimizer