Community Topics

I created in ACS a small report in which I compare the bounce and error rates of a few campaigns. Somehow the numbers don't add up.Look at the first line: 116 + 101 + 72 = 289. Errors and bounces are supposed to be 383, what sub category am I missing?

October' 24 release Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Email Content Locking: Journey Optimizer now allows you to lock content in email templates, either by locking the entire template or specific structure...

I am seeking assistance with generating comprehensive reports for journeys that have multiple versions. When updating an existing journey, a new version is created, which results in a new version ID and resets the associated statistics. Is there a way to view or pull a report that encompasses the en...

Hi,I'm encountering an issue when generating a report in Adobe Campaign Standard. Whenever I include a text block in the report and use the "Send Report Now" or scheduled function, I do not receive a PDF. However, if I remove the text block, the PDF is generated and sent correctly.Is this a known bu...

These segments are of no use to me. Is there a way to create my own here based on delivery logs (Label, Date sent etc.)? 

Hi! I wanted to try this new feature in one of my active journeys, but an error keeps popping up saying:"There was a problem loading your project. Please refresh the page and try again".I did that, but nothing happened and there is no way to go back to the other view. What can I do?

Adobe campaign: reporting function of adobe campaign standard is not working.

Release 8.7.1 Check out the details about what's new, general improvements, fixes and compatibility updates in this latest Campaign v8 Release here: Release 8.7.1 New features Rich Push Notification templates - You can now send rich push notifications via Android. Rich push notification is an enhan...

April 2024 release notes Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes   New capabilities Multimedia Message Service (MMS) - all providers:With the SMS Channel, you can now enhance your communication by sending Multimedia Message Servic...

We use Adobe Analytics to report on website conversions/revenue. We currently pass ACS data for delivered, opens, and clicks and we are able to break-out by the campaign label or delivery label. We'd like to be able to see reports in AA broke out by audience segments but is there a way to relate thi...

Hi there, We noticed that iOS push notification clicks are not writing into the AJO Push Tracking Event Dataset, but Android is. We are having a hard time figuring where to begin the investigation, any suggestions? We also don't see any errors related to the iOS showing up in the dataset either. Are...