Hi @SatheeskannaK  Can you please answer these questions if possible ?

Hey @SatheeskannaK A few follow up questions, what will be the placement of the metadata node in the journey, whether it will be before the email node or after the email node? 2) Metadata is an event.. So we need to use in which audience ? Or can we use it in personalisation on email template ?3) An...

Currently, In our journey 1 we are sending separate emails to different variants (A,B,C) of customers using different paths of the basis of their variant (A,B,C). And later in the next journey 2 we sending out new emails on the basis of their interaction with previous email (We are tracking interact...

Hi @DavidKangni  Can you please suggest ways to create an audience which will have profiles who did not receive Email 1 due to capping issue or any other particular issue as well (Include People who did not receive Email 1). Also, As the audience evaluation happens only once a day, will it be an iss...

Hi @DavidKangni , @Mohan_Dugganab , @SatheeskannaK  Can anyone help me with this ?

Hi @DavidKangni , @Mohan_Dugganab , @SatheeskannaK  Can anyone help me with this ?

Hi Team, I have created a test journey for a PoC to test a scenario where email 1 is being sent to a customer but due to capping rules (channel/frequency capping) the email doesn't get sent as for the user the quota of emails for the day is already exhausted.How can I re send the email again tomorro...

What is the main difference between Optimize (New Update) and Condition activity in the orchestration in AJO ?We see experimentation in optimize which could have been achieved by percentage split earlier. And Similarly the Targeting Rule path could be created using data source condition.What is the ...

Whenever we create an experiment in email communication we get an option to select Success Metric, which I have observed are specific to organisation.Can anyone please tell me the source of these success metrics ? And where can I add or remove success metrics ?

If we configure 3 emails in a journey using content experiment (Treatment A,B,C) and the action node is the same but still it delivers 3 separate mails randomly to the intended audience.I want to how will we find the reports about each variants separtely ? Like which variant (A,B,C) had highest Open...