Community Topics

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/campaigns/orchestrated-campaigns/design-campaigns/deduplicationDoes this functionality work with email and SMS activity in Journeys? I cannot find this. This is important for me

Hi team,We’re seeing an issue where HTML injected via {{{context.messageBody}}} overflows on mobile devices. AJO wraps the content in containers with fixed width and transform: scale(), which breaks responsive designs that work fine with other providers. Attempts to override via CSS or viewport meta...

This guide demonstrates how to send journey-based emails using event data, where the profile may not have reached AJO yet. This ensures delivery regardless of the profile sync.

Hi team,We’re exploring how to track and reconcile message feedbacks (delivery, bounce, etc.) with the original API triggered transactional message send requests in Adobe Journey Optimizer.According to the feedback webhook documentation, the webhook payload includes a requestId field, which uniquely...

Hello,I'm in the process of configuring a feedback webhook in Adobe Journey Optimizer for my API triggered transactional mails and have selected JWT Authentication as the method. However, the documentation does not provide detailed information on the specific requirements for the following component...

Hi,I’m interested in taking the  AD0-E607 Adobe Journey Optimizer Business Practitioner Professional certification.Could you please help me with a voucher for the exam?It would really support my learning and career growth.Thank you so much!

I'm working on AJO API Triggered Campaigns, well I'm trying to write a logic populate the personalization values from API JSON Payload on a HTML Template using below logic and json paylaod!Question: help me how to define and populate the value for "name"  form below json payload at each iterated ind...

I'm Currently working on API Triggered campaign with in AJO and migrating Adobe V7 Realtime message center campaigns to AJO, when I'm trying to replicate the below JavaScript logic from ACC to AJO Help me with any references or code snippets to transfer below ACC logic to AJO PQL Query logicLogic:<%...

HI All,I was able to render emoji's in the email using unicode or direct copy paste. But when checking on rendering for different clients. Most of the clients support and I can see the emoji's but few like outlook on specific versions were only rendering gray scale versions of emoji's.Is there a way...

My team and I have encountered this error a couple times now - Some larger emails with more personalization have mirror page URLs that are too long to function properly, with the error message that the length surpasses the supported character limit.Adobe seems to be working on a solution to extend t...

help me how to define an mirror page url function with ajo api triggered marketing email templates, using below reference<% if ( document.mode != 'mirror' && document.mode != 'forward' ) { %><p align=center><font style="font-family: Verdana, Arial; font-size: 10px">If you are unable to view this mes...

How to define/personalize an if else condition for AJO API Trigger Campaigns email templates for {{context.make}} for below pattern<% if((make!='a') && (make!='b') && (make!='c') && (make!='d')){%>"a" </a><%} else if((make=='a') && (model=='b')){%>"b"  </a><%} else {%>  "c"</a>  <%}%>