Community Topics

Hi I want to create a URL for a button that, when clicked, opens a specific page. After navigating to that page, I also want to display a contextual attribute from a custom action in the URL.assume this senrio( https://www.google.com/  then the contextual attribute {{context.journey.actions.d06f7669...

Hi I would like to create an action within Adobe Journey Optimizer where, during a journey, a specific profile ID is sent to an external endpoint URL for encryption. Subsequently, the encrypted ID is returned in real-time and integrated back into the journey.

Hi , I am just wondering if its possible to convert json offers to html via rendering it via email channel. The reason why i want to do that is because its easy for the source system to generate json offers and send it to AJO. However before sending these offers via email we have to convert it to ht...

Hello, I'm trying to generate a Order Confirmation email and not getting the data from the productListItems - even in Test mode.  My basic setup is the same as outlined in Adobe's help file.   {{#each context.journey.events.event_ID.productListItems as |product|}} <table> <tbody> <...

Is there a way to pull a report in ACS that includes every person who has opened and/or clicked on an email in 2023 at the customer level? So I can see, customer John Smith opened email X, Y and Z and clicked on email A & B?

When I create fragments in AJO through UI using default structure and content components, modify styles with styles editor and save, they work fine in the email editor. However, the HTML code the system generate is lacking some outlook and dark mode specific code e.g. bolding does not work and image...

Hello community,I'm interested in personalizing an email using a product schema from my catalog. However, I'm facing challenges in finding this information within the datasource or in the HTML editing options of the email. Is it feasible to personalize an email using a product schema?Thank you.

I wish to format a contextual attribute coming from an event in a journey.I have tried a few variations below for the snippet but none have worked so far. {%= formatDate(context.journey.events.``1527359670``._tester.modifyDate, "DD MMMM YYYY K:mm a") %}Invalid syntax Error in parsing PQL expression ...

Hi All, Facing below error while trigerring real time emails, Could anyone please help in resolving this issue? Emails are not getting delivered. Error while compiling script 'content htmlContent' line 8: targetData is not defined. SCR-160012 Javascript&colon; error while evaluating script 'content ...

Description: A function to test the best time to send out campaigns. Why is this feature important to you: be relevant for the customer and get higher open and click rates. Also, to improve the email sender's reputation. How would you like the feature to work: a function to divide the audience and s...

We have a 4 email journey.   Day 1, Day 4 (3 days) , Day 18 (14 days) and then every 14 days for another 2 emails. We can see that the audience received the 3rd  email but then everyone stopped moving in the journey - they did not unsubscribe and they did not move to the next wait condition?  Anyone...

Hello everyone, We want to create a new sender email address, including the same in Administration > Channels > Email > Configuration > Authorized masks for the sender address. The other sender emails that we have created were creating a subdomain and have the following structure "*@email.company.co...