Community Topics

help me how to define an mirror page url function with ajo api triggered marketing email templates, using below reference<% if ( document.mode != 'mirror' && document.mode != 'forward' ) { %><p align=center><font style="font-family: Verdana, Arial; font-size: 10px">If you are unable to view this mes...

How to define/personalize an if else condition for AJO API Trigger Campaigns email templates for {{context.make}} for below pattern<% if((make!='a') && (make!='b') && (make!='c') && (make!='d')){%>"a" </a><%} else if((make=='a') && (model=='b')){%>"b"  </a><%} else {%>  "c"</a>  <%}%>

Hi Team, I have created placement , offer , collection and decision. Offers are approved and decision is live . when I try to insert the offer expression in html then I am getting below error resource with id dps:offer-activity:1b3a*******ffs and type offer activity not found Resource with id dps:of...

Hi team  We’re working on mapping the communication throughput per second across all supported native channels and other components for our cliente, to better plan load balancing, warming strategies, and message orchestration across journeys. I’ve compiled a list below based on both official and com...

Dear Community Members, I have a use case where I’ve created an audience in Data Distiller that is evaluated daily. This audience will be used as a Read Audience in an AJO journey. Business requirement:Each day, we should send only 1,000 emails total.Within this, we want to apply quotas per attribut...

Hi Everyone,I wanted to check if anyone has previously migrated email templates from  SFMC to AJO. If so, could you please share the steps or best practices followed during the migration? Understanding the process will help us plan and execute the migration more efficiently. if there's any documenta...

I'm trying to send a marketing campaign via API, but I'm getting the following error: There is already a batch execution in progress , please try again after sometime. 

In documentation there is an example: https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/primary-email-addresses#in-the-email-configuration In my env: 

Are there any guardrails or considerations to keep in mind when creating an IP pool in a sandbox with 6–7 IPs?Can we randomly group a few of them into an IP pool, or are there best practices we should follow? 

Hi, We are creating an email templates using building blocks options and whilst drag and drop of structures, we couldn't add 1:1 and n:n columns in same container. Is there a limitation we need to know? Thanks, Kind regards,Kiran Buthpur

July '25 release notes Check out what's new and improved in the latest Adobe Journey Optimizer product release update: Release Notes New capabilities WhatsApp Channel: Journey Optimizer now supports direct WhatsApp messaging, enabling smooth integration into your journeys and campaigns for improved ...

HI all,I recently came across a issue in AJO mail where if I use contextual or personalization attributes in the url link. I was unable to track the click events in cja?.In some way, the ajo is not recognizing that as a link.Is there a way to force say the link to be tracked? or any alternative?Link...