Community Topics

Hi Team,The conditional rules using context variables works with event based journeys.https://experienceleague.adobe.com/en/docs/journey-optimizer/using/content-management/dynamic/create-conditions Question:Could we use context variables in Campaign Email Content for defining Conditional Rule?

Hi all,    We are dealing with a behavior in AJO that reflects that I have received an email but I actually haven't. Is there anywhere we can see the resons, because on the table events is not reflected.   Best,  Celia

Hi All, Scenario:We are getting a transaction from external source system against which a AJO message will be dispatched and we need to send the engagement data back to the source. Dummy sample data from external system:For better reconciliation, we want to understand if we could store the "external...

Team,Can we leverage the OOTB Adobe Journey Optimizer Dataset "AJO Message Feedback Event Dataset" to create custom fields for data storage.My requirement is to create store custom values in OOTB schema and leverage them at the time of personalization. The way we utilize broadloag schema in Adobe Ca...

1. Through Adobe servers? 2. Configure Your own email provider (SendGrid, Mailgun), however is it possible to send email directly from AJO campaigns / email node in journey? Or I need to configure Custom Action?

Hi Team, While i am open the fragment i am getting below error please any one help how to resolve this issue? 

Hi, I'm trying to create a typology rule that checks whether or not the Source HTML Content of an email contains a specific Personalisation block, and will block send if not included. e.g. Personalisation block = <%@ include view='PBTest' %> I've tried a few different ways but no joy so far and JS e...

Amounts of email drop into "Bounces for outbound channels(AJO)", and I checked most of the reason is "Timeout". I am wondering about the root cause and how to fix it?  

We're attempting to pass a complex array of objects. Everything works fine in the preview, and we're able to send proofs successfully. The object is defined at the content template level and utilized in a fragment to render the object details, which also works perfectly. However, we're encountering ...

Do you know how much does it cost? I read that it might be even 10k$+ per year ... My customer is from eastern Europe so that is not peanuts Could you recommend any other tools? 

HI All,Recently there was a use case in which we need to update a Number based on a contextual attribute in email designer of AJO.Let say there are 4 attributes in my schema each has a boolean value in it.ATTR1, ATTR2, ATTR3, ATTR4                                     True/ FalseA journey - Unitary E...

Hi,I recently have noted (mainly after Feb 19 2025) in AJO that if we create a AJO email journey and publish it then another campaign also gets created (like a email campaign with same email HTML) which is not visible in campaign browse list in the UI we have to check the contact history using the p...