1) Using tags could be an options.  That way we could label a series of journeys and include/exclude anyone that is in the journey or recently completed.  This would avoid having to search for the Journey ID.    The naming of a journey changes subtly by versions, so as long as we could use the the a...

Ours has now started to work without us or Adobe Support making a change.  The Tags have been in place for a few days, so I wonder if there was a delay.   Did yours work instantaneously once the tags were set up or did you need to logout and log back in? 

I have a ticket open with Adobe Support, I will advise if there is a settings solution once we hear back.

We followed the documentation in experience league to tag the AEM Content Fragments that we want to appear in AJO, however we cannot see them in the AJO CF selector. Reaching out to this community to see if you have successfully created AND if there was an additional step you did to connect the envi...

We're currently testing the Business Rules functionality in Adobe Journey Optimizer, specifically focusing on frequency capping. For example, we've configured a business rule to limit a customer to 1 email per week. In our test journey, we attempt to send 4 emails total—2 scheduled for this week and...

Yes, thanks it did require Adobe Support to make the change and it resolved the issues.

We enabled the business rules and activated them.  The button does not appear in the UI on the email template editor, as displayed in the video.   We have opened a ticket with Adobe Support

We have the ability to set the business rules and activate them? However the tutorial videos show that we need to apply them at the message level?  Does anyone know the permissions level required or is this a UI bug?  It is supposed to be here: 

We are exploring practical use cases for the Customer AI.  One of the ideas is to calculate the customer engagement rate with the email channel to see how engaged the customer is on our retention emails sent related to their monthly subscription.   Is this a practical use of the Customer AI function...

Have you considered excluding theme if they are in an audience were the message ID matches your offers email?Alternatively, if the offer email is a separate offer journey, you could exclude them if they were in an Audience that looked for anyone that is Match on Journey Action ID at any time.  If it...