Where do you submit enhancement requests?   We had to export to SendGrid this year as a solution. 

Description -When searching for audience and journeys, I want to be able to search by including AND excluding terms.  I want smart search.    Why is this feature important to you -We mark several of our journeys as DEMO and Test, for earlier versions.  I should be able to search for a specific name ...

Description -We need the Abiltiy  to determine the engagement of customer based on the the Journey or Campaign Name in an audience.  In particular, to state, if the Journey Name starts with/contains "xyzFY25..." Why is this feature important to you -Currently, we can only use the Journey ID, which m...

Description -I need the AEP/AJO system to identify proactively journeys or experiences that may not be behaving as planned.  For instance if a customer is receiving an email multiple times or reentering a journey multiple times due to a design flaw,  Why is this feature important to you:We had a jou...

Description -Why is this feature important to you - - We need to share an annual receipt with our customers for tax purposes.   The file needs to be in a format that is not easily editable. - Not all customers have an account, so the requirement to create and account to access the PDF is not an opti...

Description -In AEP/AJO we can see the events on the customer profile, however it would be beneficial to be able to see just summary of specific event types.  Why is this feature important to you -Need to see a summary of the customers email experience within the AJO tool. How would you like the fea...

Description -We use a specific naming convention for our Journeys and Messages.   Based on these, we can quickly determine if this is an offer or if it's an update.     We want to be able to cap the number of offers sent to a customer but not the number of updates sent.  As such, we need to be able ...

Description Custom Action in a Journey that triggers a notification event     Why is this feature important to you When an email is sent to a specific audience group, I want to send a notification to the Sales rep (On customer profile0 immediately to set up a call or follow up action. The ability to...

Agreed. We need folders for Journeys.  Especially when working with multiple teams and business units

Description:Currently we have a business team that send our customers email from a unique email address (1:1) so that it's more personal to have the sender email address with their contact name instead of a generic email address.   That said on a team of 16, this requires 16 channel surface and ther...