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Join us for the Adobe Journey Optimizer Community Q&A Coffee Break on 28th February at 8 am PT with Ariel Sultan, Daniel Wright, Josee Haeley and Rohit Basuri.
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  • 1/25/24
    Description - Please add the ability to add a superscript tag in the Text Block editor in the AJO Template Authoring tool. This will allow us to reference dislaimer copy in the fine print of the email up in the body without having to break the content block into a HTML block which loses all of the G...

    Status

    New

    Views

    81

    Like

    1

    Replies

    0
  • 1/23/24
    Description -In the context of reporting, the control group holds significant importance. Why is this feature important to you -It is an important marketing KPI in reportingHow would you like the feature to work -We want to compare the same target group/audience who fulfill the same criteria. Then w...

    Status

    New

    Views

    66

    Like

    1

    Replies

    0
  • 1/23/24
    Description -We have several dashboards. We want to see aggregated report of campaign, journeys and failed jobs for all sandboxes in one page. Why is this feature important to you -For efficiencyHow would you like the feature to work -One dashboard what will show following information:1. Number of j...

    Status

    New

    Views

    56

    Like

    1

    Replies

    0
  • 12/19/23
    Description:We use a specific naming structure for our Journeys and our message names.  We want to be able to Query this Name when creating an audience, instead of having to use Journey ID or Message ID.   Why is this feature important to you:As I empower more teams to work on campaigns as standalon...

    Status

    New

    Views

    135

    Likes

    0

    Replies

    0
  • 12/19/23
    Description:Not all clicks are equal value.  I would like for clicks in an email to be classified as positive, neutral or negative. Why is this feature important to you:  - Evaluating campaigns based on clicks, is now more important than opens as a metric to determine actual engagement.  Quality of ...

    Status

    New

    Views

    123

    Likes

    0

    Replies

    0
  • 12/16/23
    Description -Why is this feature important to you -  sending sms in weekend to client is really not acceptable , emails send during weekend are tend to be ignored How would you like the feature to work - i suggest to put this configuration on the surface of the sms/email then when you using this act...

    Status

    New

    Views

    654

    Like

    1

    Replies

    1
  • 12/11/23
    Description -Why is this feature important to you - currently we are seeing certain journey steps show up either multiple times or blank when we are querying for journey steps in a journey run and for more accurate reporting methods it would be great if this feature can be updated as it didn't use t...

    Status

    New

    Views

    139

    Likes

    0

    Replies

    0
  • 10/2/23
    Hi Team,We are not able to change the timezone when we are trying to schedule a campaign at a particular time and date.The timezone is being considered of the user and there is no option to change this in order to send a PN to the customers based on their local time. Sending a PN as per the customer...

    Status

    New

    Views

    186

    Likes

    0

    Replies

    0
  • 9/26/23
    We right now have a scenario where journey is used to debug AEP segment. AEP segment can often have a lot of targeting criteria. Often times when the count is off, it is very hard to pin point which criteria is causing the issue and which criteria there may be an underlying data issue. So a journey ...

    Status

    New

    Views

    263

    Likes

    0

    Replies

    1
  • 9/26/23
    Currently we are using AJO email action to send out emails and we also have a custom action to log the AJO email activities through a custom action into a custom contact history table for our own reporting and tracking purposes. Right now we have to manually find the messageId for the specific email...

    Status

    New

    Views

    208

    Likes

    0

    Replies

    0