OCM: Generate Standard Journey Step Events for Orchestrated Campaigns Description | Community
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Pradeep-Jaiswal
Level 6
April 18, 2026
New

OCM: Generate Standard Journey Step Events for Orchestrated Campaigns Description

  • April 18, 2026
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Ensure orchestrated campaigns generate standard journey step events datasets for comprehensive execution reporting.

 

Why is this feature important to you Robust analytics and observability are non-negotiable for enterprise deployments. Without step-event datasets, feeding orchestration performance data into Customer Journey Analytics (CJA) becomes incredibly difficult, leaving stakeholders blind to node-level drop-offs and operational metrics.

 

How would you like the feature to work The orchestration engine should automatically log standard step events (entry, exit, error, transition) into an AEP dataset, identical to how AJO logs journey step events.

 

Current Behaviour Orchestrated campaigns do not generate standard journey step events dataset