Expand my Community achievements bar.

Join our product experts for a live Ask Me Anything on November 12th at 8 AM PT about Experiences & Efficiency with AEP Agent Orchestrator & How Agentic AI is Fueling Smarter Testing and Growth!

Audience in Condition Activities in Journeys - AJO

Avatar

Level 2

Hi all!

 

I'm aware I can use audiences in condition activities inside journeys, but my question is:

 

If I use multiple audiences as part of the same condition node with 'OR', is the performance of the journey lowered? - currently we have a journey started by a unitary event and would like to take out profiles who don't match certain conditions.

 

Appreciate any help, thanks!

Topics

Topics help categorize Community content and increase your ability to discover relevant content.

1 Reply

Avatar

Community Advisor

@LuisCardenas

The expectation is that the journey's performance should be better, as checking audience membership for each profile should not be a lengthy process.

The primary concern, however, is not the runtime performance but rather data consistency and evaluation freshness. Specifically, if a journey is triggered by an event, and audience membership conditions are evaluated immediately following that event, it is crucial to ensure that the audience data has been updated appropriately to handle the inclusion or exclusion of the profile.

Thanks, Sathees