AJO to Adobe Campaign Integration for Custom Action

Forum|Forum|1 year ago
April 2, 2024
2 replies
1111 views

Hi Team,

I have configured message center in Adobe Campaign and an Event and custom action in Adobe Journey Optimizer to send real-time email from Adobe Campaign. However, Every time my custom action in AJO is failing with an error saying Validation failed for object='MCEventRequest'. Any idea about this. I have tested things at both end and configuration looks fine to me. This is the document I am referring for the configuration.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Best answer by Anuhya-Y

@mustufam5967803

Adobe will be doing backend configuration to provision the integration. Please reach out to Adobe support,

Anuhya-Y

Accepted solution

Community Advisor

@mustufam5967803

Adobe will be doing backend configuration to provision the integration. Please reach out to Adobe support,

Mohan_Dugganab

Adobe Employee

You should see the below action type in the custom action before you can start integrating with Adobe campaign message center instance.

M

mustufam5967803Author

Level 3

@mohan_dugganab

I have selected Adobe Campaign Classic in the drop-down while configuring the custom action and attached sample payload as well in the request section.

I also see that event triggers and in custom action input is also getting accepted but could not be validated.

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded