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AJO to Adobe Campaign Integration for Custom Action

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Level 3

Hi Team,

I have configured message center in Adobe Campaign and an Event and custom action in Adobe Journey Optimizer to send real-time email from Adobe Campaign. However, Every time my custom action in AJO is failing with an error saying Validation failed for object='MCEventRequest'. Any idea about this. I have tested things at both end and configuration looks fine to me. This is the document I am referring for the configuration. 

 

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1 Accepted Solution

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Correct answer by
Community Advisor

@mustufam5967803 

Adobe will be doing backend configuration to provision the integration. Please reach out to Adobe support,  

AnuhyaY_0-1712044678908.png

 

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3 Replies

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Correct answer by
Community Advisor

@mustufam5967803 

Adobe will be doing backend configuration to provision the integration. Please reach out to Adobe support,  

AnuhyaY_0-1712044678908.png

 

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Employee

You should see the below action type in the custom action before you can start integrating with Adobe campaign message center instance.

 

dugganab_0-1712048899301.png

 

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Level 3

@dugganab 

I have selected Adobe Campaign Classic in the drop-down while configuring the custom action and attached sample payload as well in the request section.

I also see that event triggers and in custom action input is also getting accepted but could not be validated.