@Michael_Soprano  You can use custom action, the API response can be used in email via contextual attributes. check out https://experienceleague.adobe.com/en/docs/journey-optimizer/using/configuration/configure-journeys/action-journeys/about-custom-action-configuration     

@srpuli  Eligibility criteria define the broad audience who are eligible to receive offers, but that doesn’t mean eligibility criteria cover all visitors/profiles. In the above example, the eligibility criteria could be women who have interacted with the website or app in the last three months. In t...

@GracePr If any changes are made to the desktop template, these changes are automatically reflected in the mobile version. Please ensure no changes are made directly to the mobile version, as this will disrupt the desktop-to-mobile synchronization.Changes made to the mobile version are not reflected...

@srpuli  For example, a brand is planning to offer promotions to all women. Women below the age of 35 will receive one offer (Offer 1), and women above the age of 40 will receive a different offer (Offer 2). The decision eligibility criteria include all women, while the offer eligibility criteria ar...

@me_myself_and_irene  Check out the commonly used queries to trace the profile activity in a journey  https://experienceleague.adobe.com/en/docs/journey-optimizer/using/data-management/datasets/datasets-query-examples  https://experienceleague.adobe.com/en/docs/journey-optimizer/using/reporting/repo...

@Mikael_Strangnefjord  if a higher priority offer is shown and the capping for that offer is reached, the next eligible offer with a lower priority will be displayed. I have tested it, working as expected. However, debugging offer selection logic can be challenging when using multiple offers, collec...

@acdbm  for the first question: yes, that is the correct understanding For the second question:  no need to change the request offer count from placement.

@acdbm Though unapproved offers are part of the collection, unapproved/draft offers are not considered when displaying eligible offers to the user/profile.

@Danny-Miller  Here is the scenario, a parent segment (comprising child segments) is used in an AJO campaign that runs daily. Offers are added to child segments based on their start and end dates, displaying relevant offer content in emails according to the child segment. We need a solution where ch...