Adobe Journey Optimizer

Currently, In our journey 1 we are sending separate emails to different variants (A,B,C) of customers using different paths of the basis of their variant (A,B,C). And later in the next journey 2 we sending out new emails on the basis of their interaction with previous email (We are tracking interact...

Hi everyone, I’m trying to generate dynamic dates inside an AJO Email/HTML template, specifically: “Promotion valid from "01/{{current_month}}/{{current_year}}" to {{last day of current month}}/{{current_month}}/{{current_year}}.” What is the correct PQL expression to generate the first day of the c...

I am new to Adobe Journey Optimizer. However I am well acquainted with Adobe Campaign Classic.  In Adobe Campaign Classic I could divide an audience into segments and then reference those segments as variables to create dynamic within an email. I could also pass that segment name/ID to the email rep...

 Hi all, I have a bit of an urgent ask so a quick response would be appreciated. I’ve run into an issue while making requests through Custom Actions in AJO and wanted to check if anyone has a solution or workaround. When passing a full URL into a Custom Action, AJO appears to modify the request URL ...

Hi all, I want to create an audience of profiles that matches the following conditions: profiles who entered a specific journey in last 30 days OR profile.variable1 OR profile.variable2 - This audience will be used to trigger a recurrent journey that communicates an specific offer if the profile mat...

Has anyone tried using AJO landing page feature for subscriptions flow using radio buttons and drop downs in the form ? I see this as a limitation that AjO subscriptions form only have text fields or checkbox. Is there any custom work around for this in AJO?

Hi,I have to schedule a campaign in Adobe journey optimizer for specific date on hourly basis. For ex. On 20th November I have to start sending campaign from 1 PM to 5 PM on hourly basis. How do I do that? 

I am working on configuring an Arabic subject line for an email in Adobe Journey Optimizer (AJO). When I copy and paste the subject line into the AJO subject field, it does not render correctly and the text order appears altered. The subject line includes a combination of Arabic and English text, nu...

Hi,I’m struggling to get an accurate count of customers who actually received a specific journey message. I tried creating an audience using the journey version ID or journey action ID, but the numbers are always wrong. I was told this happens because if the journey has multiple comms (e.g., 2 email...

Hi Team, I have created a test journey for a PoC to test a scenario where email 1 is being sent to a customer but due to capping rules (channel/frequency capping) the email doesn't get sent as for the user the quota of emails for the day is already exhausted.How can I re send the email again tomorro...