Direct link to CJA fra AJO reports

[Selliers]

When you f ex open a Journey report in AJO you have a button that points to CJA - for deeper analysis (it we have understood this correct) My organization has several questions connected to this feature. Se attached picture

1. When you click on this button, when it is enabled, what happens. Does it only open the CJA application as a short cup to start the app, or does it actually open a view to dive deeper into the data regarding the Journey you opened the app from - what ca we expect to happen when we use this button.

2. How can be enable this. We have license for both products but somehow they are not connected so the button is not enabled. How do we proceed to enable it. 

3. When looking av reports in AJO and then moving into CJA - do they use the exact data source. I expect to see the same data in CJA as in AJO but, maybe dipper reports and more advanced reports in CJA - but still the same data source - or is it collecting data from different sources?

 

[Harveer_SinghGi1 · Accepted solution]

Hi @Selliers ,

This is an OOB integration between AJO and CJA which is explained in detail in Integrate Journey Optimizer documentation. To answer your questions,

1. When you click on Analyze in CJA button it opens the same report in CJA itself as an already build CJA project. Once in CJA you have the ability to add more visualizations and data points to this dashboard for deeper insights. You can create filters, calculated metrics and derived fields for any custom analysis you need.
2. If you have access to both AJO and CJA the Analyze in CJA button should be enabled for you. Your organization having license to both the tools does not automatically give you access to these tools. If you see this button grayed out then most probably your user account does not have access to CJA. You can work with you Admin to get this access, once this is resolved you should be able to use the CJA reporting option.
3. AJO and CJA report data from the same source. The option selected at top named AJO Enabled Data View (test) is actually a CJA data view only and when you move from AJO to CJA same data view is used in the CJA project. However, once in CJA you get the option to select any other data view of your choice.

Cheers!