I get an error in the Journey canvas about missing opt out link in the email body. Se attached image. This is not correct - since there is a opt out link present in a Footer fragment in the same template. The opt out link i coded in the fragment, and are present in the same way with the same ID-s th...

In all Sandboxes, prod and test, we sometimes need to clean up the environment. Meaning f ex deleting old Journeys, not used Journeys and Journeys used for testing. Today it is only possible to delete Journeys one by one. It would be better if there where a option where you could select several Jour...

When moving email fragments from a test Sandbox to a prod Sandbox all Fragments are by default set to Draft when moved. And that is OK. But you need to go into one and one of the moved Fragments and publish them. It would be a faster and more easy way of working it we could select several fragments ...

Today: Landingpages are used for opt out (unsubscribe) to emails. Link to this page is placed in a email fragment in the footer of all email. A standard way of doing this. When this link to this page is created in the email designer tool, it adds a landing-page-id to the link. This in a unique ID th...

We have solved the problem with the unsubscribe landing pages. It was regarding the landing-page-ID that must be in the URL. And that ID is only possible to find if you create the link through the AJO interface. If you are coding fragments yourself in HTML you need to generate this link from the GUI...

It took me some time to do the final investigation around this topic. But after been working more and more with the fragments, and understanding the logic in edeting and pulishing a published fragment I see that it seems to be working fine. In the beginning I also was missing some access rights to p...

I have now tried put the morror link outside the statements, just to check the link it self. And the link still dont work in a fragment that is not broken. The exact same link works when the fragment is broken. To me it seems that the problems is in the status of a fragment. Broken or not. And how t...

In our case this it not working - I have done the same tests. When I have a pre designed fragment, with a mirror link inside it, used in an email without breaking the in heritage, the link does not work. By just breaking the heritage it start to work, with no other changes. Ore this is not 100% true...

It seems to us that mirror pages is not working when the link is created inside a email fragment, and then used in an email. When you break the inheritage of the fragment it will work, but it you have created a fragment you dont need to change the content in, and it stays "unbroken" the mirror page ...

After the folder structure was introduced for landingpages, out mirror pages of email (read mail in browser) has stopped working, along with the unsubscribe links (that is pointing to a landingpage). We have moved out existing landing pages into new folders, and it seem like this creates some sort o...