We have found an issue in AJO making us concerned about how to handle emails in an always on activity - when the master email template is been updated. It seems like there is now obvious way of changing and updating a template, and at the same time keep the content that is created in a template used...

We have found an issue in AJO making us concerned about how to handle emails in an always on activity - when the master email template is been updated. It seems like there is now obvious way of changing and updating a template, and at the same time keep the content that is created in a template used...

As we are working more and more with AJO, the content in the platform increases every day with audiences, templates, fragments, Journeys etc. Since there are many users working with different activities in the same base, against the same customers each user as a set of "most used content/features" T...

As we are working ahead with the AJO platform, we are also creating more and more email fragments. Today there is only a "Show more" option when the fragment list becomes longer than the screen size. The length of the list becomes that long because it shows all fragments, even those in draft status....

The issue has now been registered in the support portal and it has got this ticket number: E-001830942 

We have discovered a strange ting that happens when we are pasting text into a fragment. If we are cleaning up the text in Notepad, and uses the text in a fragment we are running into some issues. It seems like if the text from Notepad has several paragraphs something strange happens. The first para...

The bug is reported and has been started to work on. Latest update is that the root course is found, and the engineers just need to find a way of solving it.  

Really appreciate that you are looking into this.

See attached image. Here you can see the created folder structure for fragments at the left. And you can see the list of created fragment on the right. The list to the right don't indicate if a fragment is stored or not in a folder, and if in what folder. When organizing and administration AJO you n...

See attached image showing a fragment where you can download a app. Our use case is that this fragment in total would be hidden if the profile data is telling us that you have been logging into the app in the last 365 days. To be able to get this result shown above we needed to create a code that "c...