We have, in discussions with Adobe support, learned that the Mirror Page link URL can become to long, break, and create an error. Since it it hard to know how long the link would be, and if you are getting critical close to that limit, there should have been some kind of check preventing us to doing...

I have run into a realy strange issue with mirror page links I hope someone can help me to understand. From Adobe support the feedback is that it can be connected to long title names. It the total length of the URL string becomes to long it can break and create a error. That seems reasonable, and th...

We have discovered that when we make a change in the email surface setting, this setting will only be replicated to new emails created or saved after the change is done. It is not replicated to allready running emails. It is important that changes also can be replicated to existing running emails wi...

I havent heared anything new about this. We have raized it as a cirtical problem. There is several issues connected around this topic. F. ex if you create a new master template and want to change your design on an email. When you use the change your design feature, all existing content in that email...

We have had some more investigations and the root cause the this seems to be connected ta a larger and more serious problem in AJO. As commented on the last comment it seems to be connected to when the mail it self is stored, not sent. The emails we have experienced the problem in, was all created n...

I think the issue is connected to something else. These emails was just created and has not been stored for a long time. But we made a change in the email surface configuration. And after some testing, I have some new findings. I changed something in two out of tree emails in the effected Journey. T...

I get this error when trying to click on an Mirror Page link. What can be the reason behind the error?{"type":"https://ns.adobe.com/aep/errors/EXEG-0104-422","status":422,"title":"Input validation error","detail":"The request is invalid. See the attached report for detailed information. Update your ...

Perfect - now I have something new I can investigate. It might be this that makes the link to fail in our emails since I cant understand that it has nothing to do with the mail itself.

This is helpful. I see that the code you refer to probably generates the "settings" in the head of the email. And that is what needed to get the link to work. Where are you putting the code. Is that in the HTML code for the email template it self, or is it connected to the mail surface?

I am not sure that this accurate since you need to create the link to a one click opt out inside the email template, so this has something to do with AJO also. For some reason the link that is created works for mobile (the unsubscribe to list) is present on mobile screens, but not on Desktop (all de...