Hi @JiveNi ,As @jayakrishnaaparthasarathy this is most likely related to insufficient permissions given to the users. To work with XDM schemas a users needs certain permissions in Adobe AEP UI (administration -> permissions) as well and not just Adobe Admin console data collection product profiles ....

Hi @Nicole_StephanyTi ,If your app is getting uninstalled again and again on iOS then the users will get new visitor ID each time they reinstall it and that will definitely increase the UV count against a given customer ID.This behavior is clearly called out in documentation for Visitor IDs in apps....

Hi @juan43 ,I believe it is happening as you are using sendEvent instead of sendMediaEvent because the sendMediaEvent has Player ID (outside XDM) as a required field which is the media session unique identifier and in sendEvent this value might be missing hence the event not qualifying on edge when ...

Hi @benjaminmi3 ,You can try something like below with your segment and OOB segment "All Visits",Here I've put the segmented audience (Non-Purchasers) and entire audience (All Visits) side by side with the needed metric applied and then using context menu created an project only metric by subtractin...

Hi @Daniel_99 ,Looking at the number of occurrences that are increasing with time it looks like offline mobile hits only. Adobe libraries can queue the hits with their respective timestamps when a user is offline and send the entire queue alongwith very first hit that goes out after user comes onlin...

HI @Rafael_Sahagun ,The field referred to as purchase.value is xdm.commerce.purchases.value field which is actualy used to count Orders metric and is incremented by 1 with each order just as it says in the documentation that you have quoted.Cheers!

HI @AkshaySh15 , couple of things that I noticed in your logic,Why are you using visit_num = '1' clause? What this means is that you want to look at only the first visits of the users. A bounce could happen on any subsequent visits also, not only on the first visits? Can you confirm why you need thi...

To add on to what @bjoern__koth has shared, when you call this data element, it returns the value stored in the plugin cookie, it then resets the cookie expiration and assigns it the latest value from the variableToCheck argument your define in the data element.This means, when you call this data el...

Description - The auto collection logic for xdm.timestamp field in the AEP SDK is currently dependent on the user’s local system time. This reliance on system time creates inconsistencies in event tracking and reporting (event timestamps show up way in past or future at times which means they are of...

Hi @AkshaySh15 ,The logic that you are using is expected to give you incorrect numbers as when you use visit_page_num = '1'  it will give you the first hit of the visit, regardless of whether there have been more hits in that visit.I'd modify the query as below for getting the aggregated bounce coun...