getNewRepeat plugin being implemented eVars only showing New and No Cookie - Data Collection

[humanmystery]

I downloaded the Common Analytics Plugin and have initialised getNewRepeat. I then used the adobe analytics extension to set variables and I've put opened editor and have put in s.eVar4 = s.getNewRepeat();

When I look at debugger I see that eVar4 is always "New" despite the fact I have used the same browser to re enter my site many times - theres bound to be at least a repeat but when I look at my AA freeform table I'm only seeing "New". From what I read the plug in should be creating a cookie to help AA identify if they are new or repeat customers but the only cookies I am seeing are starting with s_ is s_cc and s_sq. 

what to do?

[Harveer_SinghGi1]

HI @humanmystery ,

It looks like your plugin isn't working as the cookie that it is supposed to use is named s_nr which you don't see. Have you tried calling the plugin outside s object i.e. s.eVar4 = getNewRepeat(); ?

Other thing to check is if you have tried visiting the site after 30 minutes of inactivity? Basically try to create a second visit and see if you get the repeat visitor?

Cheers!

[Sukrity_Wadhwa]

Hi @humanmystery,

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Thanks!