Adobe Journey Optimizer

I have created a Journey that updates the profile in the DEV sandbox.When in test mode, everything works fine. But then, when Published, the path that the journey takes is sometimes the correct one and other times the alternative error/timeout one. I am doing the same tests in test mode as when Publ...

When deploying an email campaign, does AJO exclude any profile that has choice value = n by default? Or does the user need to specify that in the audience criteria? For example... if I want to send an email to anyone that is opted in and who is in the state of California, do I need to specify the op...

Hi AJO experts!We have the following problem: we are using events to trigger customers into an audience. Then, we are creating journeys to send email containing links to a landing page where the user can submmit comments. We plan to capture those comments, and each email must correspond to one uniqu...

Does Adobe have a recommended approach for implementing custom header injection in AJO to support BCC capture, delivery log enrichment, and engagement tracking?

We are integrating an external push notification system with AJO using Custom Actions. The external system has a strict API rate limit of 2,500 requests per second. As per Adobe’s documentation, when throttling is configured, any additional requests beyond the set limit are queued for up to 6 hours....

  Hi all, I'm using a profile cap condition inside a Journey to limit a certain number of profiles to be targeted by a subsequent email action. I've seen that it is not always consistent, and on ocasions it fails to reach the profile limit set. ie: Journey triggered by an event (approx 1M profiles e...

hello everyone,  I have created a unitary event with the following system managed schema - AJO Email Tracking Experience Event Schema with having the following condition -  Here i have my journey id from another journey which i have got the email and clicked on the CTA link. post publishing the even...

Hello, I have created a Test API triggered campaign with content experiment (3 Emails, A/B/C) and tried to trigger it from Postman but getting error 422 unprocessable entity. Please check the screenshot. Can we run content experimentation using a API triggered campaign or it is just for scheduled ma...

Hello, I think all configurations are set up correctly. I’m able to receive push notifications from the Push Debug View in Assurance, but when sending them through a journey, the process fails and returns a “Provider error.”   

Hello everyone,  I have a use case where i want to use unitary event inside my journey, but am unable to use my unitary event created because of the below limitation. My journey has a read audience with namespace selected as HCPREFID a unique identifier and unitary event has namespace selected Email...