Adobe Journey Optimizer

Hi team,In Dataset "ajo_push_tracking_experience_event_dataset" we don't have any data being populated for the field "_experience.customerJourneyManagement.messageProfile.messageProfileID"While for Dataset "ajo_email_tracking_experience_event_dataset" and "ajo_message_feedback_event_dataset" we have...

Lets say if the events are batch based, and attribute required in the personalization is not part of profile schema, but event schema. And those attribute cant be added into profile as there could many such attribute. In such case if journey is built using read audience or qualification, then how to...

Hi, We would like to create the Journey tags in an automated way, as they are managed by an external system, and we have more than 500.  In Adobe AJO API documentation (https://developer.adobe.com/journey-optimizer-apis/) is not explained but I would like to confirm if it's becasue is not possible o...

Currently my company is using Adobe Journey Optimizer journeys for batch based campaigns. We are interested in exploring the feasibility of using the new Orchestrated Campaigns capability. We want to better understand how (if at all) we can use XDM Individual Profile and XDM ExperienceEvent schema d...

Hello-We have a client with multiple business units in one sandbox. As their data sits, it is not a good idea to separate into different sandboxes, so we hope to understand when foldering might be available in the user interface, especially for Journeys. There are a lot of people working in the sand...

Client is a professional sports team and often has last-minute lists they need to email. They have a stand-alone AJO (no RT-CDP or CDP connected to facilitate real-time audience evaluation). Example use cases could be:1. Same-day ticket purchase there were not capture at data refresh from warehouse,...

Hi everyone, I'm working on creating various target dimensions to use in my Orchestrated Campaigns. During this process, I noticed there is an OOTB 'Recipient' schema, but it isn't available as an option when setting up a profile target dimension. Since this schema is relational and linked to profil...

Hi team,We’re exploring how to track and reconcile message feedbacks (delivery, bounce, etc.) with the original API triggered transactional message send requests in Adobe Journey Optimizer.According to the feedback webhook documentation, the webhook payload includes a requestId field, which uniquely...

Hello,I'm in the process of configuring a feedback webhook in Adobe Journey Optimizer for my API triggered transactional mails and have selected JWT Authentication as the method. However, the documentation does not provide detailed information on the specific requirements for the following component...

I am experiencing an unusually high failure rate in our live journeys executed via Adobe Journey Optimizer over the last 24 hours. Out of a total of 68,429 records processed, approximately 52,000 have failed, which is significantly above acceptable thresholds.The Top_Failure_Reasons section highligh...