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  • 1/2/25
    Hi Community, How to create dynamic content for compatibility mode for visual fragments that are able to select conditional content blocks in compatibility mode?Select a conditional content block to edit its settings@Anuhya-Y  @DavidKangni @SatheeskannaK @Mohan_Dugganab  

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  • 12/27/24
    Hi Community, I am getting the error "click the mirror page" for some emails, while others work fine.Note: this email trigger from journey Not from proof.  { "type": "https://ns.adobe.com/aep/errors/EXEG-0202-502", "status": 502, "title": "The service failed to process this request.", "detai...

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  • 12/26/24
    Is it possible to put custom font into email content template or its only possible with html template?

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  • 12/24/24
    Hi Community, I getting below error while i am publishing Could you help me why this error came? The field processedContent of the Fragment Variant is malformed (CJMRT - 030012-422) @Anuhya-Y  @DavidKangni @Mohan_Dugganab @SatheeskannaK @Parvesh_Parmar 

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  • 12/24/24
    Hello All, Anyone using custom provider for SMS?Configure your custom provider | Adobe Journey OptimizerI'm trying to implement a use case for SMS communication and since the SMS provider we have is not out of the box in AJO. I'm using custom provider option available as part of Beta program.I have ...

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    SMS
  • 12/23/24
    Hi Community! I hope you are doing great. There is a event-triggered journey in AJO and I need to let you know that it is working fine. However, due to a failure from our system, events were not generated in one particular day, meaning that customers did not enter the journey - not AJO's fault. Know...

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  • 12/22/24
    Hi Community,I need to extract the domain name from an email address (e.g., "abc@gmail.com") and include it in an email template. Specifically, I want the email to display the domain of the sender (e.g., "@gmail.com"). Is it possible to achieve this in an AJO or through an automated workflow?Example...

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  • 12/19/24
    Objective:- Send an audience to XM Qualtrics to trigger a timely customer survey.  We have followed the AJO & Qualtrics integration automation documentation:https://experienceleague.adobe.com/en/docs/experience-platform/destinations/catalog/survey/qualtrics-automationsEach time we do this, there is ...

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  • 12/18/24
    Hi there, is there a feature where I am able to create calculated fields within journey like conditional node or action node. Mainly, I would like to create touchpoints to identify the offers and load it to our contact history to track for downstream reporting tool.

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  • 12/18/24
    Hi, I’ve encountered a key challenge that I’m facing with the absence of a native CSV export feature in AJO.In my current process, exporting CSV files is crucial for downstream teams who use those files for deployment. This workflow in ACC heavily depends on exporting data to specific folders.In AJO...

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