since ‎14-06-2019
3 hours ago
SatheeskannaK
MVP
Re: Where can i find my list of IP Addresses? SatheeskannaK - Adobe Campaign Standard
Hi @mbkass, Sometimes, if it's single ip address used to send emails then affinity on typology created with ip address and if do see name rather than ip address on the affinity then you can open a ticket with support to find out this information. Usually this ip info shared by your company to adobe when the subdomain delegation and audit was done. Thanks, Sathees
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Re: 1 - N Link Configuration from Profile to Custom Resou... SatheeskannaK - Adobe Campaign Standard
No, you don't have to. if you have created link from custom resource to profile schema and publish the changes should work.
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Re: 1 - N Link Configuration from Profile to Custom Resou... SatheeskannaK - Adobe Campaign Standard
Hi @acs-ratul, I believe you have created link from Profile to Custom resource, if that's the case then remove the link and recreate the same link from custom resource to profile. This should fix the profile access issue. Thanks, Sathees
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Re: Workflow error notification SatheeskannaK - Adobe Campaign Standard
Hi @mmbb110, Incase, if you've removed the user from administrator group on admin console and don't see the id on administrator group within ACS then go ahead and open a support ticket. This might be related to adobe ims issue.Just to make sure you're not using workflow supervisors group to notify ACS users about workflow failures. Thanks, Sathees
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Re: Exploration of ACS APIs - Custom Resources SatheeskannaK - Adobe Campaign Standard
Hi @acs-ratul, Incase, if you don't have custom resources linked to profile and you can follow this documentation to access custom resources directly through API.Access Custom Resource Directly ACS API CRUD operation examples can be found here,CRUD Operation Examples Thanks, Sathees
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Re: API SatheeskannaK - Adobe Campaign Standard
Hi @mmbb110, You won't be able to extend the expiry of tokens rather you will have to validate the token expiry and if it's expired generate new one programmatically using the adobe i/o library provided each time when making a call to adobe i/o. Thanks, Sathees
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Re: ACS - Transactional Event SatheeskannaK - Adobe Campaign Standard
Hi @elisabettap8469, Real-time transactional event example:When any customer places an order and you want to send confirmation on the order placed. To send this email you will be passing all the relevant data like email address, first name, last name, order total, address etc through event payload and using the event payload it will send message to customer immediately. For this you don't need profile on ACS. Profile-based example:When a customer new and first time they made a mobile purchase ar...
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Re: Regarding landing Pages: Is there any way to add addi... SatheeskannaK - Adobe Campaign Standard
Hi @geethay15244378, As of now ACS don't have capability to allow add additional pages on the landing page templates provided. If you have AEM and looking to have more robust landing page then have them developed on AEM. Thanks, Sathees
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Re: Fatigue Rules in Transactional Message on Profile SatheeskannaK - Adobe Campaign Standard
Hi @rahulg1930481, Yes, you can create custom fatigue rule and apply on profile transactional message. Thanks, Sathees
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Re: workflow notifications after delivery SatheeskannaK - Adobe Campaign Standard
@mmbb110, I don't think you will be filter out the alert messages received specific delivery and this alert should work for recurring sends as well. Thanks, Sathees
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Re: workflow notifications after delivery SatheeskannaK - Adobe Campaign Standard
Hi @mmbb110, Are you using workflow supervisors group? Can you verify "Alert group" under "General" tab on delivery alerting dashboard to make that's configured properly. Thanks, Sathees
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Re: workflow notifications after delivery SatheeskannaK - Adobe Campaign Standard
Either I believe delivery didn't meet the criteria specified to send alert or security group configured incorrectly failing to send the alerts.
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Re: How to handle the delimiter mismatch record in ACS lo... SatheeskannaK - Adobe Campaign Standard
Hi @KishoreReddy, This has been already answered on this: https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/is-it-possible-to-reject-a-file-if-column-separator-is-not/qaq-p/369002 Thanks, Sathees
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Re: Making the webversion link of an ACS Email permanent SatheeskannaK - Adobe Campaign Standard
Hi @Stef_J, Links will not be permanent and by default online resources validity is set to 2months. Have a look at this documentation: Resources validity Thanks, Sathees
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Re: workflow notifications after delivery SatheeskannaK - Adobe Campaign Standard
Hi @mmbb110, Once you setup delivery alerting criteria follow below to configure the delivery alerting dashboard and this will help to send the notifications when you meet the criteria defined.Documentation link: Delivery Alerting Dashboard Thanks, Sathees
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Re: Content block SatheeskannaK - Adobe Campaign Standard
Hi @navink386520, Calling content block from another content block is not possible within ACS as of now. Refer this, https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/content-blocks/td-p/325205 Thanks, Sathees
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Re: POST API calls for multiple records SatheeskannaK - Adobe Campaign Standard
Hi @supratim1034, Currently ACS REST API doesn't support bulk api requests. Either you will have to make individual POST request for each of the answer or consider doing through file import if the data is large. Thanks, Sathees
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Re: Exploration of ACS APIs - Custom Resources SatheeskannaK - Adobe Campaign Standard
Hi @acs-ratul, Refer the API documentation and it has JSON examples that you can use on postman.Campaign REST API Thanks, Sathees
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Re: Access to resources for a standard integration with A... SatheeskannaK - Adobe Campaign Standard
Hi @jpro1973, Follow this link to setup adobe i/o project to integrate with adobe campaign.Adobe i/o campaign integration Thanks, Sathees
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Re: How to change custom resource and custom attribute pr... SatheeskannaK - Adobe Campaign Standard
Hi @divyas70997717, It's a default behavior in ACS and you won't be able to change the prefix 'cus' on extended custom resource fields. Thanks, Sathees
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Re: LANDING PAGES - INSERTING DATA TO CR LINKED TO PROFILE SatheeskannaK - Adobe Campaign Standard
Hi @shiva_kumarp498, A landing page cannot display or update data from any other resource than Profile and Subscription. Take a look at this documentation page: Landing Pages Thanks, Sathees
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Re: Profile substitution SatheeskannaK - Adobe Campaign Standard
Hi @mmbb110, You can follow this documentation page: Profile Substitution and it says you can select a maximum of 100 profiles for testing. If you're following the steps given in the documentation and still if it's failing open a support ticket. Thanks, Sathees
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Re: Creating Personalized Coupon Codes SatheeskannaK - Adobe Campaign Standard
Hi @gabrielle_c4427, Read this documentation page and see if that helps. Using Enrichment and Enrichment using external data Thanks, Sathees
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Re: Can we extend a custom resource(A) for Seedmember(tes... SatheeskannaK - Adobe Campaign Standard
You won't be able to extend the seedmember resource with custom resource fields.
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Re: Can we extend a custom resource(A) for Seedmember(tes... SatheeskannaK - Adobe Campaign Standard
Yes, seedmember can be extended with profile fields. Also, i see that you're using recurring delivery and profile substitution will not work on recurring deliveries.
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Re: Can we extend a custom resource(A) for Seedmember(tes... SatheeskannaK - Adobe Campaign Standard
Would you be able to post the screenshot of delivery? and just updated my initial comment on extending custom resource and link to seedmember resource. Maybe you can follow this blog if you are interested: https://www.bounteous.com/insights/2019/10/14/adobe-campaign-generate-email-proofs-against-complex-data/?lang=en-ca Thanks, Sathees
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Re: Can we extend a custom resource(A) for Seedmember(tes... SatheeskannaK - Adobe Campaign Standard
You will have to run the workflow to let the delivery preparation happens and you don't have to confirm the delivery to send. Once delivery preparation completed goto profile substitution tab and select the profile you want to substitute and specify email to receive proof..
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Re: Duplicate Profiles after Subscribing to a Service SatheeskannaK - Adobe Campaign Standard
Hi @vbennett, Can you verify write data section on the landing page properties and make sure you have the correct reconciliation key defined. Thanks, Sathees
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Re: Duplicate Profiles SatheeskannaK - Adobe Campaign Standard
Hi @vbennett, You will have to identify the profiles which are duplicated and verify the information that's been captured against on each of the duplicates. Once you have all the analysis done and use relevant fields to identify duplicates using deduplication activity to keep one profile and remove others. Also, have a monitoring in place for profiles getting duplicated and source it's get generated. Thanks, Sathees
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Re: Can we extend a custom resource(A) for Seedmember(tes... SatheeskannaK - Adobe Campaign Standard
Hi @senthilkumargsm, You can link the custom resource ("A") with seedmember resource and see if you can have same fields by extending the seedmember resource or else through workflow if you're pulling custom resource ("A") data then you can use profile substitution feature for proofing. Thanks, Sathees
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