Adobe Journey Optimizer

Hi, I'm currently testing In-App messaging and the In-App works correctly when triggered through a Campaign, but not when triggered through a Journey, even though I'm using the same event trigger (application.launch) in both cases. In the Journey, the event is triggered successfully and the profile ...

Hi, we are actually working on the inApp messages for our implementation. We have ECID and an internal id both selected as identities.  The internal id is getting send through an event (into the identity map) and stored in the AEP profile into the identity map too.  The problem is that when we want ...

Hi, when using Audiences for In-App messaging in AJO, are only Edge audiences supported, or can other audience types be used as well?

How to fetch Journey Name, Journey Status (Live, Draft, Closed, Dry Run etc) and created by (Person name) Details using either query service or via API. I know the status and created by are not available in any dataset but is there any way I can download or fetch these values for all the journeys in...

Hi team, I'm seeing lot of cases where a push notification is excluded, and in the corresponding message.feedback event, the pushPlatform is listed as APNS, even though the profile has FCM as the push platform.Do you know why there's a mismatch between the platform in the feedback event and the one ...

Hi ,We are working on profile capping in a recurring journey. Profile capping should also work on a recurring journey which means the counter should get reset to zero .But from the adobe documentation i came to know that , When profile cap is defined on a recurring journey, the counter does not rese...

Hi, We are trying to set a control group in Journey of 5%. How can we do this? how will the back end data looks like?  Any help would be appreciated. thanks 

we have to implement a journey where we have to limit the profiles based on the conditions. but when we test the journey with different audience count , its not limiting the profiles according to the mentioned count.we can see in the adobe documentation saying , For live journeys, here are the thres...

How do I use Variables and Offer Priority score while creating expression to assign ranking formula

I have got some custom conversion XDM Experience Event addedToCartXYZ . Is it possible to include such an event in Metrics in AJO reports? Else I need to buy CJA?