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  • 20-09-2023
     We'd like to know how to use data in journeys when we manually upload it to a Dataset without enabling the profile. For example, we upload data like the following using manual uploads and do not enable the profile. As per our understanding, this data won't be updated in the Profile. Therefore, we w...

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  • 20-09-2023
    Hi, I want to establish connection between Marketo and Adobe Journey Optimizer. I followed the instructions as mentioned in the below document.https://experienceleague.adobe.com/docs/marketo/using/product-docs/adobe-experience-cloud-integrations/set-up-adobe-organization-mapping.html?lang=en I recei...

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  • 18-09-2023
    We have a 4 email journey.   Day 1, Day 4 (3 days) , Day 18 (14 days) and then every 14 days for another 2 emails. We can see that the audience received the 3rd  email but then everyone stopped moving in the journey - they did not unsubscribe and they did not move to the next wait condition?  Anyone...

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  • 18-09-2023
    Hi, I am promoting an event and would like the LP of registration to show on specific language based on browser language of the user. I understood how dynamic content works on Marketo: it only works with existing segmentation. but here I'm getting new leads and so the language is crutial prior to kn...

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  • 18-09-2023
    Hi all,I have added a new Schema and created a Dataset using it. Schema and Dataset Profiles are enabled.I used a workflow to upload a CSV file and added it to the Dataset.The data has entered the Dataset but has not been added to the Profile. When I use the API to call GET :https://platform.adobe.i...

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  • 14-09-2023
    Apologies if this is an obvious question, I'm new to AJO and it seems to lack a lot of basic functionality I'd expect from an email platform. Hopefully it's just me... We have sent our first email out of AJO, in the reporting there are some basic metrics but I can't see an obvious way to tell who ha...

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  • 14-09-2023
    Is there a way to loop through the journey in AJO if a condition is not met at that time after adding a wait condition?Check the condition in the journey again after x days if the user didn’t qualify for the condition.Is there a way to add a wildcard/dynamic value in the URL part of the data source ...

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  • 13-09-2023
    Hi,  I had set up custom action for sending SMS to External service provider.  I'm trying to test the SMS. In Journey, to add the text message I have used SMS action before the custom action. SMS surface is mandatory for SMS action. To set up SMS surface, API credential is required. In API credentia...

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    SMS
  • 12-09-2023
    Hi Experts, Can we do AJO-AEM integration to share the email or landing page content from AEM to AJO? If there is no feature currently, any idea by which AJO release, we can have this feature  Thanks,Sharath 

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  • 12-09-2023
    Hi, I was wondering how one would be able to write this in the "advanced mode" expression for condition nodes: profile.segmentMembership.get("ups").get("0e7acbf5-bf4c-4673-8c66-c3177e045335").status == "exiting"%}Based on the documentation I have found, "inSegment('segmentName') == false" should be ...

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