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  • 11/12/25
    Hi! I would like to know why the widget of Optimized vs non Optimized is not on my Global Report. Does it have some relation to the time zones? I activated the widget for my journey. 

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  • 11/12/25
    Hi, I’m currently working on an SMS integration with a custom provider, and they’ve asked me the following: “To proceed with the activation of the instance, we need to know from which IP or domain we’ll receive the requests so we can allow them through our firewall.” Do you know if SMS traffic is ac...

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  • 11/12/25
    Any reason why Condition option on the left rails is available for the email subject personalization, but not in the email body personalization ?   

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  • 11/11/25
    Hi Everyone, excited to be part of this awesome community. I have my first question:I need to confirm if a user has explicitly opted out of push notifications (either via device settings or an in-app preference center). Especially after sending a Push campaignWhere exactly in the Adobe Experience Pl...

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  • 11/11/25
    I am looking for ways to prevent users from re-entering same journey again. From AJO docs, Incremental load prevents users who have previously qualified; However, if a user's profile changes and they drop out of, then later re-qualify for the audience, they may still re-enter correct?How can we make...

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  • 11/11/25
    how do i add newline character in the ajo custom action expression editor ?I tried these and it didnt work\n"\n"(\n)

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  • 11/10/25
    I have created this Inbound webhook for SMS https://platform-va7.adobe.io/journey/webhooks/ingest/277029ed-xxxxxxxxxxxxxxx What should I do next? I'd like to have the opt out data (tracked with that webhook) in an AEP dataset... What steps should I follow once I have the webhook URL? Thanks.

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  • 11/8/25
    Hi, I have a question regarding token/API key when configuring a new API Credentials for an SMS custom provider. Here the cURL for sending an SMS (no neccesary to create a token for sending) And then I have this cURL for token: When I go to create the API credential, I have the API KEY option, what ...

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  • 11/8/25
    Hello everybody!I'm discovering AJO and got stuck in understanding on how to create a Profile. Can somebody explain for me please!

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  • 11/7/25
    Could using the same subdomain for both SMS and email impact my email sending reputation?For example, if my SMS channel generates a lot of spam complaints or opt-outs, could that negatively affect the reputation of the email subdomain in any way?

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