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  •  Hi Anuhya, Thank you so much for your explanations. So, you mean to say that if a profile is not entered in the Journey, then the Journey step event schema won't capture the audit, correct? Can you please check the query below? SELECT DISTINCT _experience.journeyOrchestration.serviceEvents.dispatch...

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  • Hi @Anuhya-Y ,We are using a unitary rule-based event action in the journey, which is the first activity. Discarded profiles are eligible for the rules applied in this event. The event rule used is 'eventType = 'Letter_Name'. Approximately 80 to 90% of profiles are able to enter, while the remaining...

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  • Hello Community,I have the following questions regarding discarded profiles that are logged in the Journey Step Event dataset/schema:How can I obtain detailed information about why a profile was discarded? We have the eventType(has Reason shortform) in the schema under serviceEvent.stateMachine and ...

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