Adobe Journey Optimizer

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hi Community, Here's sharing with you an excellent video on how to set up abandoned cart campaigns. This video offers some fantastic tips and strategies to enhance your campaigns and recover lost sales, and can help you improve your abandoned cart campaigns.    What we would love to know from you -...

Description -In AEP/AJO we can see the events on the customer profile, however it would be beneficial to be able to see just summary of specific event types.  Why is this feature important to you -Need to see a summary of the customers email experience within the AJO tool. How would you like the fea...

Description -We use a specific naming convention for our Journeys and Messages.   Based on these, we can quickly determine if this is an offer or if it's an update.     We want to be able to cap the number of offers sent to a customer but not the number of updates sent.  As such, we need to be able ...

Using Google’s Firebase Messaging service for both Android and iOS push messages.  Does Adobe Experience Platform/AJO support this setup of using one service provider for both Android and iOS push messaging?

Adobe Journey Optimizer Business Practitioner Professional free online training with exam preparation. Have a question about the AJO Foundations course, AJO Business Practitioner Professional course, or the Certified Professional exam prep guide listed on the certification information page? Reply to...

I am preparing architecture for a client and would like to understand key differences between Campaign V8 and AJO. What comes to my mind is: - Campaign offers possibility to write much more advanced SQL queries therefore more advanced audiences?- Campaign can work with external data base without nee...

Hello, I am a little confused about documentation regarding List Unsubscribe, specifically Mailto. We currently have this enabled and it generated a default email address. Documentation states the following:  'Depending on the email client, and the email surface unsubscription settings, clicking the...

Hi team,I'm looking to migrate approximately 1000 HTML files from SF to AJO. Is this feasible one package import in ajo? If so, could someone please explain how it can be done?   

Hi everyone, Is there a way to access information from previous nodes from a conditional? I understand that from the Journey Properties you can access to the Parent Node, but if I need to access to the information of previous nodes to the Parent Node, how could I do it from a Journey? Regards,Diego ...

Is there a way to see how frequently a rule has filtered profiles? For example, I have a rule that caps 3 push notifications per week. But how many are being held back or dropped due to this rule? Additionally, can I bypass the business rule for a journey that is high priority?

Hi,we are exploring how can we use offer decisioning in different channels.After going through documentation Offer decision can be inserted in email channel, in adobe target, can be consumed in mobile app.How about adding offer decision in other campaign types like web, inapp message, push notificat...