Expand my Community achievements bar.

Your voice matters! Help shape the future of Adobe Journey Optimizer by sharing your feedback.
Sort
  • Most recent
  • Most views
  • Most likes
  • Most replies
  • Oldest First

  • 2/25/25
    Hi everyone! Discover a goldmine of Journey Optimizer insights and resources at Adobe Summit 2025 with our comprehensive guide to all Adobe Journey Optimizer sessions and labs. Whether you're a seasoned user or exploring Adobe Journey Optimizer, this post is your key to navigating Summit's content....

    Type

    Discussions

    Views

    16

    Likes

    0

    Replies

    0
  • 2/21/25
    Join us for an exclusive live session with Adobe product experts to discover how AI Assistant can unlock valuable operational insights, boosting productivity and redefining work in Adobe Experience Platform and its platform-based applications. In this session, you’ll explore: how AI Assistant enha...

    Type

    Discussions

    Views

    47

    Like

    1

    Replies

    0
  • 2/3/25
    Hello Journey Optimizer Community, We’d love to hear from you! Your experience and feedback matter to us, and we’re inviting you to participate in the Adobe Journey Optimizer Adoption Survey to help make your Journey Optimizer experience even better for you. Whether you’ve been using Journey Optimiz...

    Type

    Discussions

    Views

    180

    Likes

    0

    Replies

    0
  • 2/7/25
    Hi,  I have a bit of an urgent ask so any quick responses would be appreciated.  We're trying to add links to SMS and some links we'll need to add as a hyperlink. Is there a way to do this from AJO? ExampleInstead of showing the link: https://www.adobe.com/homeWe'd like to show: Click Here which wou...

    Type

    Questions

    Views

    120

    Likes

    0

    Replies

    1
  • 2/6/25
    Hi, I'd like to know if errors when triggering an API campaign are stored in AJO just as Adobe Campaign Standard showing in UI any error. For example I'd like to see somewhere in AJO the 404 error detail.  Is it possible? 

    Type

    Questions

    Views

    189

    Likes

    0

    Replies

    4
  • 2/6/25
    Hello everyone, According to the documentation, it is mentioned that IP Pools can be created separately for Marketing and Transactional messages to avoid issues like spam or others. However, I would like to confirm if it is also recommended to create separate IP Pools for each sandbox. https://exper...

    Type

    Questions

    Views

    179

    Likes

    0

    Replies

    2
  • 2/6/25
    Hi I’m encountering an issue when trying to send a URL in a JSON payload for personalization. The error occurs when the payload contains a field like:{ “link” : “https://www.example.com} Any insights or suggestions on how to do send data for personalisation  Thanks in advance

    Type

    Questions

    Views

    163

    Likes

    0

    Replies

    3
  • 2/5/25
    Hi Team, Question that I noticed there is limitation for AJO Journey if existing profiles entered the journey and max duration for staying in the journey is 91 days. However, my Cadence of program is 3 years' time to finish and exit to the ending point of journey for sending out email on bi-monthly ...

    Type

    Questions

    Views

    437

    Likes

    0

    Replies

    7
  • 2/5/25
    When starting to use Fragments to build and create emails the amount of fragments is increasing rapidly, and it is getting hard to have the overview. Especially when several business units is using the same Sandbox and different Fragments is been used in different situations and in different units.T...

    Type

    Ideas

    Status

    New

    Views

    51

    Like

    1

    Replies

    1
  • 2/5/25
    We can see that when we create new Fragments to be used in email they is created in a Draft mode. And when testing the email with Proofing, we cant se any differences it a Fragment is in Draft mode or in Published mode. We are therefor wondering what is the difference. Is the Draft node just used wh...

    Type

    Questions

    Views

    226

    Likes

    0

    Replies

    5
  • 2/4/25
    I have had a few marketers raise questions about the New reporting tool. When measuring email click-through rates (CTR) in the industry, the standard practice is to use "unique clicks,"  meaning each recipient is only counted once even if they click multiple times on the same link within the email; ...

    Type

    Questions

    Views

    179

    Likes

    0

    Replies

    1
  • 2/4/25
    We have an onboarding journey with multiple email steps. A series of 6 emails are sent after some delay times between them which we have set up already.We also want to include one more email that can be sent anytime they receive their offers during this onboarding phase. For that we made an audience...

    Type

    Questions

    Views

    208

    Likes

    0

    Replies

    2
  • 2/4/25
    Hi There, I am having an issue that I kicked off one test email to send with one profile, but its action failed saying by the 24 hours reportError reasonErrorsNo email address found in profile1 That's strange because it's populated by looking via profile option with specific namespace and ID. My tho...

    Type

    Questions

    Views

    296

    Likes

    0

    Replies

    1