Adobe Journey Optimizer

Hello Journey Optimizer Community, We believe that the best way to improve our offerings is by listening to the voices of those who matter the most—you! We invite you to share your insights and experiences to help us provide you with even better content and resources through this survey -  Take the ...

Hi Community, Here's sharing with you an excellent video on how to set up abandoned cart campaigns. This video offers some fantastic tips and strategies to enhance your campaigns and recover lost sales, and can help you improve your abandoned cart campaigns.    What we would love to know from you -...

When I toggled to see the new channel reports in AJO it kicks me out and says I do not have permission to access the application?  Has anyone else had this issue?   Did you have to change a permissions setting in AJO? I have logged a ticket with Adobe Support, however I am on my third week of not ac...

HI @dugganab @SatheeskannaK Can we change  the interaction type from click to unsubscribe in AJo email templete while we are using code your own apporch _experience.customerJourneyManagement.messageInteraction.interactionType 

Hi, We want to show the loyalty card number in e-mails to our customers. You can have multiple loyalty card numbers, so it is an array.We want to show the loyalty card number that starts with 2616. How can I do that?  {{profile._company.LoyaltyCards.LoyaltyCardNumber}}  If I make an each and then ad...

Hi,I am trying to develop a utility to sync the offers from one sandbox to the other through Offer APIs. We could retreive the offers from one sandbox in Postman but while trying to set it up in AJO, in the custom action URL, I entered the offer API and it gave the following error. Is there any way ...

Description Custom Action in a Journey that triggers a notification event     Why is this feature important to you When an email is sent to a specific audience group, I want to send a notification to the Sales rep (On customer profile0 immediately to set up a call or follow up action. The ability to...

Hi @SatheeskannaK  @dugganab there us 1 attribute data type boolean/sting if it is true the "Y" else "N" can we do this thing in condtion activity  

Dear Community,  Could you please advise if there is available something like full list of all AEP & AJO resources high & low level permissions - so far found this official [1] doc but wondering if there is something similar for other resources. If there is any official Adobe docs or post or article...

in("segmentId2",#{ExperiencePlatform.MapApproachPOC.profile._abc_partner.SegmentRanks.keys()}) #{ExperiencePlatform.MapApproachPOC.profile._abc_partner.SegmentRanks.entry("segmentId2")} == "1" I have tried above, but it's not working, can someone help?, I am trying to check if segmentId2 value is 1....

I'm new to AJO. Can someone help me understand the difference between "Read Audience" and "Audience Qualification"? A real-life example would be really helpful for me to grasp the concept. Also, could you explain the concepts of "Enter Behavior" and "Exit Behavior"?