Adobe Journey Optimizer

Adobe Journey Optimizer Community Lens Newsletter  Your quarterly roundup of insights, events, and member highlights Subscribe to the AJO Community Lens Newsletter   Hello AJO Community!  Welcome to your quarterly roundup – a curated snapshot of what’s happening across the AJO Community. From stand...

Adobe is excited to invite you to a unique opportunity to connect, learn, and be inspired by joining our upcoming product launch event this fall!   Adobe x Conversion Accelerator Tour   ️ September 30th, October 2nd, October 8th, October 14th 2025   1pm – 4pm (followed by networking and drinks un...

Spectacular customer experiences don’t just happen— they’re imagined, built, and brought to life by Experience Makers like you. Now it’s your turn to take center stage. Submissions are open through October 17, 2025, at midnight PT. Whether you are scaling personalization, uniting content and data, ...

The journey is triggered by a custom unitary event, the idea is to limit the volume of profiles to receive specific communications. Therefore, I want to place a profile cap condition (or a percentage split) to separate the profiles and make them advance to the correct email comm. However, I see in t...

I created two schemas: Customer (XDM Individual Profile) with an attribute called Booking ID (Non-Person Identity Name Space) and Booking (using a Custom Class also named Booking) with the Booking ID (Non-Person Identity Name Space) as the primary identity. I also established a one-to-one relationsh...

I'm trying to use the datasetLookup Helper Function in AJO.Initially I used it in an Email Channel and it is working, but when I tried in a Web Channel I got this error message: Message Template cannot be rendered. Please check the message configurationMessage rendering for Activity : a4e8d9dec3fd6a...

Hi, I'd like to know if it's possible to create an audience using nodeID from journey_step_events. When I go to Audience creation, I can't see any stepevents field. Thanks. 

Hi everyone,I have set up a demo app and initialized AEP Assurance. While reviewing the Assurance event logs, no errors are reported. In the Push Debug panel, I can see that the client is successfully collecting the ECID and device token.However, I’m encountering some issues in the App Store Credent...

Confirming, when configuring SMS there is only one message you can create under one configuration. Meaning, if I had 3 Keywords (STOP, LOOK, LISTEN) I can't create 3 separate Messages that correspond to each keyword. Anytime one of the keywords is submitted under the Short Code the same message will...

If I delete an audience used for a one-time batch send, besides it missing from the campaign/journey, will it have any downstream effect when it comes to reporting, tracking logs or message logs? I believe I know the answer, but want to confirm. 

Hi team, Does anyone have experience with executing CTV marketing campaigns using Adobe Journey Optimizer (AJO)?

Join us for the Adobe Journey Optimizer Community Ask Me Anything!   ☕ Wednesday, October 15th from 8am - 9am PT  We'll be joined by Adobe Journey Optimizer experts: Nikhil Sharma (@snikhil) - Sr. Engineering Manager, Travis Jordan (@Travis_Jordan) - Principal Product Manager, and Sandra Hausmann (@...

Dear Community I would like to ask for the best recommendations using AJO for my client requirement. So in AEP, I created two schema, Individual Profile Class, and ExperienceEvent Class. What I want to achieve is creating an Audience in AEP, then using AJO to send ExperienceEvents field to Kafka. Th...