joai segments for inbound

[Silvio6]

What's the correct definition of a "joai" segment? when is it used and what for? thanks.

[SatheeskannaK]

@Silvio6 Take a look at this page to understand the joai segment.

https://experienceleague.adobe.com/en/docs/journey-optimizer/using/orchestrate-journeys/troubleshoot...