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Join Adobe Journey Optimizer product experts for a live Ask Me Anything on October 15th at 8 AM PT about Expanding Your Mobile Reach with RCS & WhatsApp in AJO!
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  • 10/25/22
    Hello! how are they? I am new to using the platform and I cannot find where I can upload a database (csv file) to be able to use it as an audience in mailing. Is there a step by step that can help me?   Hola! cómo están? Soy nueva utilizando la plataforma y no encuentro en donde puedo subir una base...

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  • 10/25/22
    We currently have Campaign data sending to Analytics. Is there a similar connection to send data (like send count, open/click rate, etc) from AJO to Analytics?   Update: We're looking specifically for Adobe Analytics integration.

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  • 10/19/22
    With Adobe Target lacking frequency capping capabilities, we were hoping to develop a workaround via page visits (where the adobe experience would be) in an AEP segment.An example suppression segment query for seeing an experience 2 times in 5 days would be the following:Include audience who have at...

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  • 10/19/22
    We have requirement to check customer profile information on external system before sending out the communication, standard use case to configure the on-demand Data Source in AJO. but we got stuck into mandatory header requirement in each call from external system (REST API), able to Authenticate th...

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  • 10/14/22
    Hi,   I am in a situation where I need to record/log the response from the "actions". I have action in my journey which connects to the third-party system via API call, now after this action step in the journey I need to update a field based on the response from the successful action call(API).   Is...

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  • 9/29/22
    Hi, I am getting this following error, JOURNEY ERROR => Journey version can't be deserialized (ERR_JOURNEYVERSION_107 )   Does anyone faced this type of error, if so any solution to this? I couldn't able to find the error codes in documentation as well.   Thanks in Advance

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  • 9/21/22
    Hello!   A potentially newbie question here - is there a way to send an email proof of the Text-Only version? The system seems to only allow proofs for the HTML version. I understand you can toggle images on/off for the HTML version in your email client, but many email clients will serve up the Text...

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  • 9/21/22
    Hi All,   We have configured the customer action to trigger the Push & email message using 3rd party tools, but when we are using those in journey getting HTTP error. Do we have to setup any other access point in AJO?    Thanks  

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  • 9/13/22
    Hi , 1) Can we do orchestration inside AJO for a profile based on what offer they are qualified in decision management for a particular channel and context  May be by creating a "Data source" for decision service API  2) Can we do orchestration based on offers they have received and responded. Examp...

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  • 9/12/22
    I need help to prepare a visual end to end customer journey dashboard by using journey analytics. Is there any documents I can use 

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